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Media player crashes on Vista


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#1 Skydawg

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Posted 23 June 2010 - 09:03 AM

Just recently when I try to open Windows media player in Vista it crashes and brings up a blue screen. I restored system once, tried to open media player again, and the same thing happened - now I discover it can't be uninstalled because it's bundled with the entire Vista system. How can I find out what's wrong with it and repair it without re-installing the entire OS? Will my Vista re-installation disc give me diagnostic and repair options?

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#2 hamluis

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Posted 23 June 2010 - 11:59 AM

You can take a look in Event Viewer...and read the detail for any error which lists WMP as the source.

System manufacturer and model?

The options for using any disks supplied by an OEM (HP, Dell, etc.) should be detailed by them...they tend to vary by OEM.

Louis




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