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AV Security Virus attack


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2 replies to this topic

#1 vpoison

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Posted 23 June 2010 - 12:53 AM

Hello,

Recently my computer was attacked with the AV Security Suite virus, it was doing the same things as described on your removal tool pages. I already have Malware Bytes installed, I ran the program along with Norton Antivirus and it found a lot of trojans which were successfully removed. Once I connected back to the internet, the virus seemed to have come back and this time it would not let me open any programs. I restarted the computer in "Safe Mode" ran the Malware Bytes again along with Norton Antivirus once again and removed whatever was found. After that i logged in Normal mode and ran rkill program from your website and re-ran the Malware Bytes and Norton Antivirus again. This time it did not find anything. However, I am not convinced that all the trojans are out of the computer. Any recommendations or additional steps I need to take? I combofix or other programs? Please advise. Thanks a lot for your help.

Edited by Orange Blossom, 23 June 2010 - 01:42 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


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#2 Orange Blossom

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Posted 23 June 2010 - 09:09 PM

Hello,

Given what you've already done, please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

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Posted 12 October 2010 - 10:12 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic352948.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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