Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ESET NOD32 Smart Security (Logs Provided)


  • This topic is locked This topic is locked
2 replies to this topic

#1 Chuhgar

Chuhgar

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:02 PM

Posted 21 June 2010 - 07:48 PM

ESET NOD32 Smart Security (Logs Provided)

So I've recently installed ESET NOD32 Smart Security and every time it starts up, I get an error saying "Failed to read firewall configuration."

So I try to run a scan on my computer with ESET and it gives me an error saying "Failed to run a scan."

So I looked up the errors and I was eventually sent to http://forums.majorgeeks.com/showthread.php?t=35407

After that I downloaded all the anti-malware programs including: MalwareBytes, SUPERantispyware, and MGtools.

ComboFix and RootRepeal did not work for me.

I proceeded to scan my computer with all three of those anti-malwares and after a reboot I hoped that ESET would be working correctly.

Unfortunately it did nothing and I'm stuck with ESET NOD32 Smart Security and it can't even scan my computer.

Logs


MalwareBytes:
CODE
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4223

Windows 6.0.6000
Internet Explorer 8.0.6001.18928

6/21/2010 4:17:02 PM
mbam-log-2010-06-21 (16-17-02).txt

Scan type: Quick scan
Objects scanned: 125673
Time elapsed: 9 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SUPERAntiSpyware:
CODE
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/21/2010 at 04:56 PM

Application Version : 4.39.1002

Core Rules Database Version : 5100
Trace Rules Database Version: 2912

Scan type       : Complete Scan
Total Scan Time : 00:50:04

Memory items scanned      : 628
Memory threats detected   : 0
Registry items scanned    : 8748
Registry threats detected : 0
File items scanned        : 38539
File threats detected     : 12

Adware.Flash Tracking Cookie
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\IA.MEDIA-IMDB.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\MEDIA.MTVNSERVICES.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\MEDIA1.BREAK.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\MEDIAFORGEWS.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\OBJECTS.TREMORMEDIA.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\I.ADULTSWIM.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\CRACKLE.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\WWW.NAIADSYSTEMS.COM
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\S0.2MDN.NET
    C:\Users\Scott\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RWNHP4KF\SECURE-US.IMRWORLDWIDE.COM

Trojan.Agent/Gen-SVC[Fake]
    C:\USERS\SCOTT\DESKTOP\DOWNLOADS\TORRENTS\ESET\NODENABLER V3.4.1\OLD NE UNINSTALLER X86.EXE
    C:\Windows\Prefetch\OLD NE UNINSTALLER X86.EXE-E0D1EFCF.pf



MGTools:

CODE
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:31:32 PM, on 6/21/2010
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Razer\Diamondback 3G\razerhid.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Users\Scott\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Steam\Steam.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIACA.EXE
C:\Program Files\Razer\Diamondback 3G\razertra.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Razer\Diamondback 3G\razerofa.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\MGtools.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\ntvdm.exe
C:\Windows\System32\cmd.exe
C:\Windows\system32\ntvdm.exe
C:\MGTools\analyse.exe
C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Scott\AppData\Local\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Diamondback] C:\Program Files\Razer\Diamondback 3G\razerhid.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [TNOD UP] "C:\Program Files\TNod User & Password Finder\TNODUP.exe" /i
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Google Update] "C:\Users\Scott\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [EPSON Stylus CX3800 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /FU "C:\Windows\TEMP\E_S363A.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.1.66.0.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7727 bytes


EDIT:

I tried to use GMER but I would crash and get the blue screen every time I used it.
Also sorry for not uploading the logs.

Edited by Chuhgar, 21 June 2010 - 08:55 PM.


BC AdBot (Login to Remove)

 


#2 pwgib

pwgib

  • Malware Response Team
  • 2,956 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:God's Country
  • Local time:05:02 PM

Posted 28 June 2010 - 06:02 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:02 PM

Posted 04 July 2010 - 05:49 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users