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6 replies to this topic

#1 laydeedaze21

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Posted 21 June 2010 - 07:28 PM

Google links redirects on Firefox & safari.
im running windows7
i ran Malwarebytes (all free versions) & McAfee
cant access windows update
cant use gmer i get the bluescreen
bluescreen says something about iaStor.sys

i ran gmer. heres the log

is there anything else i should log?

Merged 2 posts. ~ OB

Attached Files


Edited by Orange Blossom, 26 June 2010 - 03:07 PM.


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#2 Blade81

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Posted 28 June 2010 - 01:17 AM

Hi,

If you still need help with this post a fresh dds logs both (dds.txt & attach.txt), please.

Microsoft Windows Insider MVP 2016-2017

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 laydeedaze21

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Posted 29 June 2010 - 07:44 PM

thanks

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#4 Blade81

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Posted 30 June 2010 - 01:55 AM

Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:
  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 laydeedaze21

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Posted 30 June 2010 - 12:52 PM

ok

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Edited by laydeedaze21, 30 June 2010 - 12:54 PM.


#6 Blade81

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Posted 30 June 2010 - 01:37 PM

Hi,

Seems that ComboFix run didn't get finished properly. Please give it another attempt (have McAfee and other protection disabled) and let it finish its job before doing anything else.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 Blade81

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Posted 10 July 2010 - 02:19 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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