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I think my computer a virus


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2 replies to this topic

#1 rbtstudent

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Posted 21 June 2010 - 06:52 PM

I don't know much about computers, so I apologize if my post is too basic. My problems started when I was trying to print to a wireless printer at work that I had printed to several times before. My computer said the reason that it wouldn't print was that the printer was out of paper, despite there being plenty of paper in it. I decided to restart my computer and at startup, it came up with this message:

c:\windows\system32\spool\Drivers\W32X86\3\LXCFtime.dll error

I googled the error message and I saw some results that mentioned the vundo virus, and that I should download stopzilla to fix it. I did a scan and it came up a bunch of files infected with zxx.

When I clicked remove though, it asked me to purchase it. I'm a college student without money or a credit card to purchase things online though, so I started looking into other ways to fix my problem. I called a friend to tell him about it, and he suggested that I open the task manager and google all of the processes to see if any came up as a virus. Unfortunately though, my task manager doesn't list processes. Instead of File, Options, View, Help at the top, followed by Applications, Processes, Services, Performance, etc. underneath it simply starts at the Task line. Also, it lacks the minimize, maximize and close icons, so once it's open, I cannot close it again.

Lastly, the icons are all mixed up. Firefox has an IE logo, Open Office has the Network Sharing Icon, etc.

My friend apologized and said this was way past his level of expertise, and suggested I download hijack this to make a log. Attached are the results; any help you all can give me would be enormously appreciated!!

EDIT: Moved from Vista to Malware Removal Logs ~ Hamluis.

Attached Files


Edited by hamluis, 21 June 2010 - 06:59 PM.


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#2 pwgib

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Posted 28 June 2010 - 05:58 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 thcbytes

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Posted 04 July 2010 - 05:48 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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