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I Can Not Boot In Safe Mode... Help Please


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#1 Blackstar1

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Posted 13 October 2005 - 06:36 AM

Hello,

My name is Blackstar1. I am new. I have been using XP Pro and noticed a number of problems with various programs on startup:

1. Some programs run some of the time but not all the time.

2. I get an error saying the rundll32 file can not be found

3. I get the following error when I try to boot in safe mode: Memory access violation in module kernal32 at 7169:64834425 . ( F8 method does not result in a safe mode boot option).

4. Also for some unknown reason, Stopzilla stop loading and now comes up with an error.

Can someone please give me some advice and direction?

Thanks you

Edited by Blackstar1, 13 October 2005 - 07:03 AM.


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#2 usasma

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Posted 13 October 2005 - 10:10 AM

Start with 2 or 3 of these free online scanners and let us know the results:

http://www.kaspersky.com/scanforvirus
http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan.htm
http://security.symantec.com/default.asp?p...id=ie&venid=sym
http://onlinescan.avast.com/
http://support.f-secure.com/ols/start.html
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Duggy

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Posted 13 October 2005 - 12:46 PM

Do you have Nero Software installed?

Try a diskscan on startup

To set it
Open my computer
Right click C:
Left click Properties
Select tools
Left Click Check Now
Tick box for Automatically fix errors
Left Click Start

Left Click Yes in warning

Reboot the PC and wait

#4 Blackstar1

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Posted 13 October 2005 - 04:10 PM

Wow, Thank you so much for suggesting that I scan for malware. And yes, there were over 100 incidents consisting mostly of Trojans and Backdoors. I will now get rid of these infections and install the proper level of protection.


Thanks again, Blackstar1

#5 Enthusiast

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Posted 13 October 2005 - 09:16 PM

After you run a few malware programs (AdAware and Spybot Search and Destroy are suggested), download "Hijack This if you have not already done so and put your Hijack This log in the proper forum here.

Spyware/malware programs alone are unlikely to completely rid your computer of the malware infestation you are suffering from.


Read the pinned post in our “HijackThis” forum, here
Carefully read and follow all directions explicitly.

Following instructions run a log, and post it in the appropriate HJT forum, at this link.

Do not as yet attempt to fix anything by yourself using Hijack This.

A member of our HJT Team will analyze your log, make recommendations and offer assistance.

It may take a short period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Pleasebe patient as this team is manned by volunteers. They will help you as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum until you get a response from a member of our HJT expert team.

The first criteria they have when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking to see if a reply has been made might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, make your post and wait for a response from a team member.

Edited by Enthusiast, 13 October 2005 - 09:16 PM.


#6 Blackstar1

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Posted 14 October 2005 - 02:02 AM

Thank you and I will follow your advice. It may be a day or so before I can post to the HJT team as you suggested. I really appreciate your help. Blackstar1

#7 Blackstar1

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Posted 14 October 2005 - 07:53 AM

Hello, Thank you for the tip on the scan. That seemed to straighten out a few problems. And yes I do have Nero on the computer. I have disabled it from the start up folder. Now I am waiting for the HJT team to look at my log and give me there opinion.

Thanks again

Blackstar1




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