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#1 poletax

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Posted 21 June 2010 - 07:36 AM

My wifes work computer has the hourglass symbol runnig beside it.
This slows her computer down,which is a problem because she is paid by the line count.
What is this and how do I rid the computer of it?
Newbie here. Great forum BTW. :thumbsup:

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#2 quietman7

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Posted 21 June 2010 - 10:15 AM

If you go to Posted Image > Control Panel and double-click on the Mouse icon, it will open a Properties Window with various tabs. Click the Pointers tab and under Customize, you will see the defaults and explanation. The hourglass usually means something is busy or working in the background and you may need to wait until its finished before being able to do something else. Such action can be attributed to a variety of things such as unresponsive program, software consuming a lot of resources, lack of sufficient memory, etc and sometimes malware.

In order to assist you effectively, we need more specific information. Please read Before you post about a problem, Some simple guidelines and How To Not Get or Give Technical Assistance on Usenet and Web Forums.

What exactly is she doing when this occurs?
What programs are running?
What are the computer specifications?
What OS (Win 2K, XPsp1, XPsp2, Vista) are you using?
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#3 poletax

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Posted 21 June 2010 - 11:57 AM

Thanks quietman7.
I'm at work and she is at home.
I will check and see what is running in the background.
It runs all day.(and night if you let it)
The IT guy here at work thinks it might be malware also.

#4 quietman7

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Posted 21 June 2010 - 12:43 PM

I would not recommend letting a machine run continuously. I find that performance is best if its restarted at least every few days to allow clearing RAM and refresh itself.

Supplement your anti-virus by performing scans with trustworthy security tools like:You can also get a second opinion by performing an Online Virus Scan like:

Edited by quietman7, 21 June 2010 - 12:45 PM.

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