Hi, here's another option.
SUPERAntiSypware (SAS) has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection.
Please download SUPERAntiSpyware Free
- Double-click SUPERAntiSpyware.exe and use the default settings for installation.
- An icon will be created on your desktop. Double-click that icon to launch the program.
- Click the Repairs tab.
- Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
- You may be asked to reboot your computer for the changes to take effect.
If you get in run a safe mode scan with MBAM then SAS. If you don't try a normal mode scan but lete me know how you ran itpost back the scan log.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
, then click the Statistics/Logs
Under Scanner Logs
, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current
dated log and press View
A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply
to exit the program.Run MBAM (MalwareBytes) like this:
Open MBAM and click Update
tab, select Check for Updates
scan and scan (normal mode).
After scan click Remove Selected
, Post new scan log
into normal mode.
The log is automatically saved and can be viewed by clicking the Logs
tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.