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Cannot update Windows XP(In any way), Random popups leading to malicious files


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#1 BenGough1992

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Posted 20 June 2010 - 11:12 PM

Hello I have recently got an email from my friend saying that I could get some free iTunes voucher codes. so I opened the program while using AVG 9.0, My computer then changed its theme to the windows 98 theme. and started to shut down but I went into the Run tool and aborted the shutdown.

I then scanned with avg for viruses but I had no luck, so I installed Avast 5 then uninstalled AVG.
Avast found 7 Infected files then I deleted them and was told to restart, so I did and everything was as normal.
But then Windows was asking to update so I did but 3 security updates failed(Those 3 updates were the only ones there).

So I tried going to the update center but this message popped up"Connection closed by remote server" Image below.
Posted Image

While I was trying to find out why Windows Update was not working random pop-ups opened every so often. Some of the websites tried to download Viruses on opening but others were just scams. Avast stopped the viruses from downloading immediately. I then ran a boot scan with Avast and found 3 Infected Files(Deleted).

Then more pop-ups opened more frequently and many websites on Google.com were redirected to the same websites as the pop-ups. I was then told to get Malwarebytes Anti-Malware, this program found 5 infected files(Deleted).
Posted Image

Pop-up Examples
hxxp://cndot.net/?xurl=http://hytr81zz02.com/RKL2oxJe6w6qwGo093f67c7b910289f036f95a2a1501b0eb06c&xref=http://cndot.net/search.php

hxxp://currenteliminator.com/?xurl=http://hytr81zz02.com/KZN1pyLD734jSDs00f9dc06b876dfed7e9af4960fd05b80315g&xref=http://currenteliminator.com/search.php

I don't get any virus warnings but I still cannot access updates and I still get pop-ups(No Google.com Redirecting).

Another problem is with shortcuts, they simply don't work. I click on any shortcut and nothing happens. and when I install programs there is a folder in the start menu but not links inside.
I have found a suspicious program running in the Task manager "ifCG0Vq5.exe" Keeps opening randomly
Unable to Hibernate the computer. :thumbsup:


I can post a HiJack This report and more images if needed. Thanks in advance :flowers:

Edited by Orange Blossom, 21 June 2010 - 01:46 PM.
Deactivate links. ~ OB


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#2 BenGough1992

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Posted 21 June 2010 - 06:47 AM

Anyone know how to fix this? Please :thumbsup:

#3 Orange Blossom

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Posted 21 June 2010 - 01:48 PM

Hello,

Let's see what we can find. Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.In your reply please include the MBAM log and an updated description of your computer issues.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 BenGough1992

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Posted 21 June 2010 - 04:19 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4222

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

21/06/2010 22:18:16
mbam-log-2010-06-21 (22-18-16).txt

Scan type: Quick scan
Objects scanned: 128183
Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I cannot access any of the things that I mentioned before.

Edited by BenGough1992, 21 June 2010 - 04:21 PM.


#5 Orange Blossom

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Posted 21 June 2010 - 04:37 PM

Hello,

I missed the fact that you had run MBAM previously; comes from being a bit too sleepy. Unfortunately, the screenshot does not provide all the information that I need.

Please open MBAM again, click on the logs tab which is about in the middle near the top, then click on the log that matches the time for the scan run that resulted in that screen shot and then the OPEN button near the bottom left. The log will open in your text editor

Please copy and paste that log as a reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 BenGough1992

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Posted 22 June 2010 - 06:53 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4199

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

15/06/2010 08:52:16
mbam-log-2010-06-15 (08-52-16).txt

Scan type: Flash scan
Objects scanned: 97329
Time elapsed: 2 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\V71IQL7HI7 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\idid (Trojan.Sasfix) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Antimalware Doctor Inc (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\M5T8QL3YW3 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\RapportService.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

Another one.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4199

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

15/06/2010 09:14:26
mbam-log-2010-06-15 (09-14-26).txt

Scan type: Quick scan
Objects scanned: 129705
Time elapsed: 8 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{38061edc-40bb-4618-a8da-e56353347e6d} (Adware.EZlife) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{7b6a2552-e65b-4a9e-add4-c45577ffd8fd} (Adware.EZLife) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by BenGough1992, 22 June 2010 - 07:04 AM.


#7 Orange Blossom

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Posted 22 June 2010 - 08:27 PM

Hello,

Thank you for posting that log. Among other things, you had a rogue security program aboard. I've read the removal instructions for that rogue, and given that you are still experiencing issues after running MBAM, we are going to need a deeper look at your system. Please follow the instructions in ==>This Guide<== starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
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#8 Orange Blossom

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Posted 23 June 2010 - 01:53 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/326406/rogue-security-program-need-help/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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