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Computer v slow, many apps "not responding"


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3 replies to this topic

#1 longey

longey

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Posted 20 June 2010 - 12:50 AM

Have CA anti virus, plus ad-aware free, plus MS security essentials.
CA at least once a day pops up a screen which says:
"CA anti virus is protecting your PC.
2 threats detected & removed"

But problems remain.


DDS (Ver_10-03-17.01) - FAT32x86
Run by Philip at 17:37:30.31 on Fri 18/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.61.1033.18.2032.1411 [GMT 10:00]

AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
SVCHOST.EXE
C:\WINDOWS\system32\AppleOSSMgr.exe
C:\WINDOWS\system32\AppleTimeSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
SVCHOST.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\IRW.exe
C:\Program Files\Boot Camp\KbdMgr.exe
C:\Program Files\Telstra\Telstra Turbo Modem\Bin\Demon6280.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\HP\HP UT\bin\hppusg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Documents and Settings\Philip\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\Philip\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Norton Commander\NC.EXE
C:\Documents and Settings\Philip\My Documents\Downloads\Defogger.exe
C:\Documents and Settings\Philip\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
uRun: [Google Update] "c:\documents and settings\philip\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [PC Suite Tray] "c:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRunOnce: [FlashPlayerUpdate] c:\program files\mozilla firefox\plugins\NPSWF32_FlashUtil.exe -p
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [IRW] c:\windows\system32\IRW.exe
mRun: [Apple_KbdMgr] c:\program files\boot camp\KbdMgr.exe
mRun: [Telstra_TM] c:\program files\telstra\telstra turbo modem\bin\Demon6280.exe
mRun: [cctray] c:\program files\ca\ca internet security suite\casc.exe
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [HPUsageTracking] c:\program files\hp\hp ut\bin\hppusg.exe "c:\program files\hp\hp ut\"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\philip\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\docume~1\philip\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\FINDFAST.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: //
Trusted Zone: live.com\login
Trusted Zone: microsoft.com\fdl
Trusted Zone: msn.com\g
Trusted Zone: msn.com\moneycentral
Trusted Zone: passport.com
Trusted Zone: passport.net
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: PFW - UmxWnp.Dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\philip\applic~1\mozilla\firefox\profiles\lst50nyb.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:blank
FF - plugin: c:\documents and settings\philip\application data\mozilla\firefox\profiles\lst50nyb.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\philip\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npRACtrl.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-10-21 107000]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-5-24 64288]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-8-6 72184]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2008-12-3 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2008-12-3 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2008-12-3 746216]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2008-12-3 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2008-12-3 161008]
R2 AppleOSSMgr;Apple OS Switch Manager;c:\windows\system32\AppleOSSMgr.exe [2007-11-21 140592]
R2 AppleTimeSrv;Apple Time Service;c:\windows\system32\AppleTimeSrv.exe [2007-11-21 99632]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2008-6-12 144696]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2008-12-3 128240]
R2 KeyAgent;KeyAgent;c:\windows\system32\drivers\KeyAgent.sys [2007-11-21 4864]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-5 1352832]
R2 MacHALDriver;Mac HAL;c:\windows\system32\drivers\MacHALDriver.sys [2007-11-21 6528]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2008-9-10 1141240]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2008-10-21 801272]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2008-9-2 289272]
R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2008-6-12 288080]
R3 aapltctp;Apple Trackpad Enabler;c:\windows\system32\drivers\aapltctp.sys [2008-6-11 4224]
R3 aapltp;Apple Trackpad;c:\windows\system32\drivers\aapltp.sys [2008-6-11 35072]
R3 applebt;Apple Built-in Bluetooth;c:\windows\system32\drivers\applebt.sys [2008-6-11 8064]
R3 IRRemoteFlt;IR Receiver Filter Driver;c:\windows\system32\drivers\IRFilter.sys [2008-6-11 16512]
R3 KeyMagic;USB Keyboard HID Filter;c:\windows\system32\drivers\KeyMagic.sys [2008-6-11 17920]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-10-21 203768]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2008-12-3 130280]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-7 135664]
S3 BthKicker;Apple Bluetooth Device Driver;c:\windows\system32\drivers\BthKicker.sys [2008-6-11 7424]
S3 cmusbnet;WAN Driver @ 3GPP (6280);c:\windows\system32\drivers\cmusbnet.sys [2008-6-11 87424]
S3 cmusbser;%CMUSBSER%;c:\windows\system32\drivers\cmusbser.sys [2008-6-11 87040]
S3 iSightUpdate;iSight Update Driver;c:\windows\system32\drivers\iSightUP.sys [2008-6-11 18304]

=============== Created Last 30 ================

2010-06-18 07:35:25 0 ----a-w- c:\documents and settings\philip\defogger_reenable
2010-06-18 07:18:33 0 d-sh--w- C:\Recycled
2010-06-16 06:09:19 743424 ----a-w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-16 05:48:36 4096 ---ha-w- C:\._Attachments for Veterans grant.doc
2010-06-16 05:48:22 4096 ---ha-w- C:\._Veterans Affairs application.pdf
2010-06-16 05:47:48 43008 ----a-w- C:\Attachments for Veterans grant.doc
2010-06-16 05:45:18 504224 ----a-w- C:\Veterans Affairs application.pdf
2010-06-15 23:43:45 4096 ---ha-w- C:\._PFPcommsaversform.xls
2010-06-15 07:57:57 1361920 ----a-w- C:\PFPcommsaversform.xls
2010-06-09 05:21:51 0 d-sha-r- C:\cmdcons
2010-06-09 05:19:29 98816 ----a-w- c:\windows\sed.exe
2010-06-09 05:19:29 77312 ----a-w- c:\windows\MBR.exe
2010-06-09 05:19:29 256512 ----a-w- c:\windows\PEV.exe
2010-06-09 05:19:29 161792 ----a-w- c:\windows\SWREG.exe
2010-06-09 05:19:22 0 d-----w- C:\ComboFix
2010-06-04 06:11:01 4096 ---ha-w- C:\._May 2010.XLS
2010-06-04 06:11:01 221184 ----a-w- C:\May 2010.XLS
2010-05-30 07:39:11 571 ----a-w- c:\windows\pointix260.ini
2010-05-30 07:39:05 482 ------r- c:\windows\XW386F32.CDB
2010-05-30 07:38:34 0 d-----w- c:\program files\Pointix260
2010-05-28 22:42:38 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-05-27 06:48:53 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-24 21:55:22 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-05-24 21:55:22 215920 ----a-w- c:\windows\system32\muweb.dll
2010-05-24 21:55:22 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-05-24 08:11:51 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-24 07:55:40 0 d-----w- c:\program files\Microsoft Security Essentials
2010-05-24 06:47:37 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-05-24 05:42:54 0 d--h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-05-24 05:42:41 0 d-----w- c:\program files\Lavasoft
2010-05-21 06:51:33 327168 ----a-w- c:\windows\IsUninst.exe

==================== Find3M ====================

2010-06-05 05:52:52 746216 ----a-w- c:\windows\system32\drivers\vetefile.sys
2010-06-05 05:52:50 130280 ----a-w- c:\windows\system32\drivers\veteboot.sys
2010-05-27 20:57:48 111952 ----a-w- c:\windows\system32\isafprod.dll
2010-05-17 06:44:14 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-05 13:30:58 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-08 04:03:50 2113536 ----a-w- c:\windows\system32\dllcache\WMVCore.dll
2009-03-10 21:54:26 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009031120090312\index.dat
2010-01-07 00:42:06 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 17:37:58.65 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


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Posted 25 June 2010 - 05:32 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 longey

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Posted 25 June 2010 - 06:32 PM

Please cancel the topic.

#4 schrauber

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Posted 26 June 2010 - 05:44 AM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
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