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windows security alert

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#1 carsrus


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Posted 19 June 2010 - 11:25 PM

my laptop is infected. it has a green icon on the taskbar with a checkmark in the center, that says AV security suite. it wont let me run any applications with .exe format and it tries to scan my computer all the time. what can i do to remove this since i cant run any antivirus software?

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#2 keller


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Posted 20 June 2010 - 12:16 AM

Check out this guide. There's a list there of many common fake anti-virus programs there, with detailed removal instructions.

If what you have doesn't match anything on that list I'd suggest attempting to run Malwarebytes Anti-Malware, which can be downloaded here.

Rename the installation file before downloading, and run the program in safe mode. If that doesn't work, come back here and let us know.

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