Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows XP error at log-on: "The application or DLL globalroot\systemroot\PRAGMAosspqriwti\pragmaserf.dll is not a valid Windows image"


  • Please log in to reply
2 replies to this topic

#1 polyglot

polyglot

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:44 AM

Posted 19 June 2010 - 06:07 PM

Hello-

I am hoping someone can help me... I am usually able to solve my own computer problems, but this one is a bit beyond my abilities...

I purchased an Eee PC Netbook for my husband this past Christmas, which has worked fine until recently - I do not know what caused the problems, but here goes:

The netbook has Windows XP. I attempted to install an update for the Norton Antivirus program which is already on it, but when I double click on the update file, the system does not know what to do with "exe" files (I get that dialog that asks which program should be used to open files with the "exe" extension). I have a feeling this problem may be related to the following error message, which I get when logging in to Windows:

"The application or DLL globalroot\systemroot\PRAGMAosspqriwti\pragmaserf.dll is not a valid Windows image. Please check this against your installation diskette."

Unfortunately since I purchased the netbook with the OS already on it, I do not have an installation diskette. Any help you can give would be greatly appreciated!

Thanks,
Polyglot

EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

Edited by hamluis, 19 June 2010 - 06:13 PM.


BC AdBot (Login to Remove)

 


#2 Blathnat

Blathnat

  • Members
  • 224 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:08:44 AM

Posted 17 July 2010 - 05:41 PM

You appear to have a TDL2 rootkit. Do you still require assistance?

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:44 AM

Posted 17 July 2010 - 09:10 PM

You do have a rootkit infection.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users