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Tidserv Attacks

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6 replies to this topic

#1 s_tobey


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  • Local time:11:39 PM

Posted 19 June 2010 - 03:15 PM


Thank you for helping. This is a terrific site, and I really appreciate the service you all are providing. I have removed malware from many different computers but this one is beyond me.

I have been getting lots of pop ups lately, most of them to a news-11-today site. Most of the time I would get redirected to sites when performing google searches, or clicking on the search result.

I am running Norton IS 2010, and I get constant notifications that an attack was blocked. The attacks are either HTTPS Tidserv Request 2 or HTTP Tidserv Request.

I've run Malwarebytes Full Scan and no infections were found.

This is in a Gateway Laptop running Windows 7 Home Premium.

I ran DDS and GMER, the DDS report is attached below. GMER started running, and during the scan the computer flashed a blue screen and then rebooted. I did not attempt to run GMER again.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Paula at 14:50:44.28 on Sat 06/19/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3062.1910 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\NETGEAR\WNDA3100v2\WifiSvc.exe
C:\Program Files\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\microsoft shared\Works Shared\WkCalRem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Internet Security\Engine\\MCUI32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Paula\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9Y0NRZIT\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6828
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6828
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: {3EBBD0F6-1F1F-48A0-89DC-C7505D56E92A} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Browser Address Error Redirector: {ca6319c0-31b7-401e-a518-a07c3db8f777} - CBrowserHelperObject Object
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\\coIEPlg.dll
TB: FLYLADY BenefitBar: {e19e589b-749f-4641-9ed3-032deb7a8d92} - c:\program files\benefitbarie\benefitbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\paula\appdata\roaming\micros~1\windows\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wnda3100v2\WNDA3100v2.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office11\REFIEBAR.DLL
Trusted Zone: reqall.com\www
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/VistaMSNPUplden-us.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\drivers\SCMNdisP.sys [2010-4-18 21728]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-1-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-1-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-1-27 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100617.005\IDSvix86.sys [2010-6-18 344112]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\\ccSvcHst.exe [2010-1-27 117640]
R2 WSWNDA3100;WSWNDA3100;c:\program files\netgear\wnda3100v2\WifiSvc.exe [2010-4-18 278528]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-5 102448]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-1-27 48688]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh6.sys [2010-4-18 699896]
S3 CASprint;Sprint Con App Svc;c:\program files\sprint\sprint smartview\ConAppsSvc.exe [2008-3-5 118784]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-6 1343400]

=============== Created Last 30 ================

2010-06-19 19:19:19 0 d-----w- c:\users\paula\Pavark
2010-06-09 19:25:49 0 d-----w- c:\windows\system32\catroot2
2010-05-25 17:39:16 2048 ----a-w- c:\windows\system32\tzres.dll

==================== Find3M ====================

2010-05-08 01:35:55 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2010-04-29 20:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-08 18:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 18:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-03-29 01:49:36 693713 ----a-w- c:\users\paula\Courtside_for_Katy.zip
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-24 17:36:30 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-01-23 17:58:10 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-03-11 03:20:44 16384 --sha-w- c:\windows\temp\cookies\index.dat
2010-03-11 03:20:44 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2010-03-11 03:20:44 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 14:51:53.05 ===============

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#2 Farbar


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Posted 25 June 2010 - 08:08 AM

Hi s_tobey,

Welcome to Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. In case of making changes I shall assume my assistance is not needed any more.

If the issue is not resolved please update me on the current condition of your computer.
  1. Run GMER, uncheck all boxes but let the box next to Sections and C drive remain checked. Click Scan.
    When it finished press Save to save the log and post it to your reply. It will not take more than a minute.

  2. Please download MBR.EXE by GMER. Save the file to your desktop.

    Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the code box into a new file:

    if exist mbr.log del mbr.log
    mbr.exe -t
    ping -n 1 -w 1500 >nul
    start mbr.log

    • Go to the File menu at the top of the Notepad and select Save as.
    • Select Save in: desktop
    • Fill in File name: look.bat
    • Save as type: All file types (*.*)
    • Click save.
    • Close the Notepad.
    • Locate look.bat on the desktop. It should look like this:
    • Right-click to run it as administrator.
    • A notepad opens, copy and paste the content (log.txt) to your reply.

    Note: If the mbr.exe and the look.bat are not saved in the same place you will not get a log.

#3 s_tobey

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Posted 25 June 2010 - 06:30 PM

Hi farbar,

Thank you for your assistance. I have not made any changes to my system since my initial post, and the condition of the computer is the same as originally described.

The GMER log is attached.

Here is the MBR log text:

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x872A2EE4]<<
kernel: MBR read successfully
user & kernel MBR OK

Attached Files

#4 Farbar


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Posted 25 June 2010 - 07:11 PM

This should take care of the infection.
  1. We are going to run this special tool.
    • Please download TDSSKiller.exe and save it to your desktop.
    • Run TDSSKiller.exe.
    • When it finished press any key to continue.
    • Let reboot if needed and tell me if it needed a reboot.
    • Also it makes a txt file on the C:\ directory (like TDSSKiller. Please attach it to your replay.

  2. Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
    Download JavaRa from Javara for Java update or directly from here.
    Use the tool to remove old and redundant versions of the Java Runtime Environment. The latest version is Java 6 update 20. Please uninstall any remaining versions if the tool could not uninstall them (look for any entry on Add/Remove that contains Java, JRE or Java Run Time).

  3. This small application you may want to keep and use to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

  4. Please download Malwarebytes' Anti-Malware from one of these locations:
    • Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log.

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

  5. Tell me also how is your computer running.

#5 s_tobey

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Posted 25 June 2010 - 10:24 PM

Hi farbar,

Thank you for the quick reply. I've completed all the steps and the computer is running much better. Web pages are loading faster, and I no longer get any Norton pop ups when I Google search.

1. Ran TDSSKiller. Log file attached.
2. Ran Javara, than went to Add/Remove and uninstalled Java. Reinstalled current Java 6 Update 20.
3. Ran CCleaner.
4. Ran Malwarebytes scan. No infected files found. Log file below:


Malwarebytes' Anti-Malware 1.46

Database version: 4242

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/25/2010 10:14:17 PM
mbam-log-2010-06-25 (22-14-17).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 232424
Time elapsed: 1 hour(s), 5 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

5. Computer seems to be running much better. No more pop ups. Norton is not reporting Intrusion Attempts when I search on Google.

Please let me know if there is anything else you suggest, and thank you again for such excelllent assistance.


Attached Files

#6 Farbar


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Posted 26 June 2010 - 05:24 AM

Well done, everything looks good. thumbup2.gif

And you are most welcome. smile.gif
  1. You may delete any tool or log we used from your computer.

  2. First Set a New Restore Point then Remove the Old Restore Points to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    To set a new restore point:
    • Go to Start > All Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

    To remove the old restore points:
    • Go to Start > Run (alternatively you can press Wiindows ke+R key) then type: Cleanmgr in the box and click "OK".
    • You get a window to select the drive to clean, the default is already set to (C:) drive. Click OK.
    • Click the "More Options" Tab.
    • Under "System Restore and Shadow copies" section click "Clean Up" to remove all previous restore points except the newly created one.
    • Click OK and Yes.

Happy Surfing s_tobey. smile.gif

#7 Farbar


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Posted 02 July 2010 - 02:56 PM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.

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