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#1 trenadawn

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Posted 19 June 2010 - 10:21 AM

Hello, Hello!!!
I'm new to the site and i've had many computer issues. i just used COmbofix for the very 1st time. Referred by a friend of mine.
I'm a Songwriter and since i don't have 2 computers to do my music on i take a risk and do music on 1 which i know is kinda bad!
but my memory is low and i have use so many free downloads, i usually use Cubase and my computer will not even let me re-install it
on my computer any more! I've tried so many things to try and clean my computer to keep from paying so much money for a pro to do it but i may have to
go that way.

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#2 cryptodan

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Posted 19 June 2010 - 11:44 AM

The below is compliments of KeyboardNinja.

ComboFix usage, Questions, Help? - Look here

Unlike what many people think, Combofix is not a fix-all program that's just "run and done". It is a highly specialized tool that should only be used under the supervision of an expert. It's not an "everyday use", clean-all program.

If you suspect malware, please post a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs sub-forum, with a description of the issues you are having and the log file. Please note: the Malware Response team are always overwhelmed, and it could take a few days to get your first reply. Just be patient and don't "bump" your topic by replying to it. You will also likely be scolded for running Combofix without supervision.

If you don't suspect malware and just ran Combofix for no good reason, please uninstall it by typing the following into the "Run" box and pressing Enter: combofix /uninstall

In this case, we will try to diagnose your problems here in your original topic.

#3 keyboardNinja

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Posted 19 June 2010 - 07:54 PM

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/325573/dont-know-what-infection-i-have/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your computer as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new topic to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your topic will be reviewed and answered as soon as possible. I advise checking your topic at least once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, this topic will be closed.

Good luck with your log. :thumbsup:
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