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Blackberry Web Desktop access


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#1 mcormacks

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Posted 19 June 2010 - 09:08 AM

I have installed all components of the Blackberry BES service on the server and it works fine. However users have to get access to the BES web desktop program. This is to be obtained via an address https://server.domain.LOCAL:3443/webdesktop/login

Now this works fine on a computer within the domain. How do I configure the servers to allow access from a computer outside the domain? I presume I have to do something similar to what is done to allow outlook web access from outside the domain where I can just use http://exchange.domain.co.uk/exchange and I get right through.

What do I configure and where? The firewall is not a problem- I have opened that to the port 3443

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#2 Baltboy

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Posted 19 June 2010 - 01:58 PM

If you have a web site configured you could post it for download via the page and require the users to login with their domain account.
Get your facts first, then you can distort them as you please.
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#3 mcormacks

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Posted 19 June 2010 - 02:08 PM

I am not entirely sure what you mean. I have got an intranet which people can access but once on it they have to get to the secure http connection via the open port. it is driving me mad. I have been on the case all da.

#4 mcormacks

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Posted 19 June 2010 - 02:14 PM

I think my real question is this: I can get to my office intranet by typing http://intranet.domain.com


What do I have to do so that when I type in https.server.domain.LOCAL:3443/webconsole/login I get to the Vlackberry web console? I presume I have to set something in either DNS or IIS or whatever the equivalent config is for my intranet and my Outlook web access , both of which are straightforward enough to get to but I do not know where the config was made.

Save me from myself!

#5 Baltboy

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Posted 19 June 2010 - 09:20 PM

If it is a https then be sure port 443 isn't being blocked first on the client and the server. I'm not real familiar with the blackberry stuff but doing some quick reading this is what I saw. The is a certificate associated with the BES server which must be installed on any client for access. A domain.local willnot be accessable over the internet so I would think you will have to establish some kind of connection to the domain using either RDP or VPN in order for them to access the local data.
Get your facts first, then you can distort them as you please.
Mark Twain




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