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webmail script errors


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#1 dburress

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Posted 19 June 2010 - 04:04 AM

can anyone help with the following errors with webmail. using light version works, but private computer, non light version gives the error.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
Timestamp: Sat, 19 Jun 2010 08:53:44 UTC


Message: Unterminated string constant
Line: 1
Char: 392057
Code: 0
URI: https://mail.aspect.com/OWA/14.0.694.0/scri...mium/uglobal.js


Message: 'Owa' is undefined
Line: 1
Char: 117
Code: 0
URI: https://mail.aspect.com/OWA/14.0.694.0/scri...um/startpage.js


Message: 'Type' is undefined
Line: 1
Char: 486
Code: 0
URI: https://mail.aspect.com/OWA/14.0.694.0/scri...remium/uview.js


Message: Expected ';'
Line: 1
Char: 130518
Code: 0
URI: https://mail.aspect.com/OWA/14.0.694.0/scri...remium/ctree.js


Message: Expected ';'
Line: 1
Char: 130523
Code: 0
URI: https://mail.aspect.com/OWA/14.0.694.0/scri.../premium/vlv.js


thanks,

-dburress

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#2 cryptodan

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Posted 19 June 2010 - 07:42 AM

Are you using Outlook Web Access? If so try using IE for it, as I found that OWA is incompatible with Firefox.

#3 dburress

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Posted 19 June 2010 - 05:16 PM

that error message is from using owa with ie8. i'm not sure why it has a mozilla header.

#4 cryptodan

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Posted 19 June 2010 - 07:20 PM

that error message is from using owa with ie8. i'm not sure why it has a mozilla header.



Try using compatbility mode by clicking the broken page icon next to the URL Bar on the right.

#5 dburress

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Posted 19 June 2010 - 09:32 PM

:-( that did not work. same error.

#6 dburress

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Posted 19 June 2010 - 09:39 PM

i'm also running security task manager and i have 3 items with high ratings:

groovemonitor utility
grooveshellextensions module (twice)

they are located in C:\Program Files\Microsoft Office\Office12

could those be a concern?

#7 prashantrana

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Posted 20 June 2010 - 06:32 AM

try this

http://support.microsoft.com/kb/308260

#8 dburress

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Posted 21 June 2010 - 11:26 PM

still no go :-(

#9 prashantrana

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Posted 22 June 2010 - 05:51 AM

Have you updated your OS (windows update) as well as Microsoft Office updates.

When I encounter such errors what I do is that I have installed Microsoft Virtual PC and a IE6 on XP SP3 VHD. Its a clean install and as such websites run smoothly.

Thats just a turnaround and not a solution i.e. till you find out a solution.

#10 dburress

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Posted 23 June 2010 - 09:07 AM

it's a corporate machine. only xp sp2 is allowed at this time. i will try office updates.

#11 dburress

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Posted 23 June 2010 - 10:31 AM

office updates were installed, but i'm still getting the script errors.

#12 hamluis

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Posted 23 June 2010 - 11:01 AM

What is an Internet Explorer Script Error - http://www.tech-faq.com/internet-explorer-script-error.shtml

How to disable script and runtime errors in Internet Explorer. Step-by-step guide. - http://www.sureshotsoftware.com/articles/scripterrors.html

Louis

#13 prashantrana

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Posted 24 June 2010 - 12:41 AM

also try to add https://mail.aspect.com in your trusted sites and then try.

#14 dburress

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Posted 02 July 2010 - 01:14 PM

I already have the site on the trusted list.

#15 dburress

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Posted 02 July 2010 - 01:20 PM

louis, all of those setting are as suggested. i guess i'll try some more spyware detection programs to see what they find.




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