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Need help getting rid of Alureon.H virus


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5 replies to this topic

#1 rlncw07

rlncw07

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  • Local time:12:17 PM

Posted 18 June 2010 - 07:02 PM

I tried to run the GMER scanner but I keep getting the blue screen of death and laptop restarts. Here are the dds scans:





DDS (Ver_10-03-17.01) - NTFSx86
Run by Rich at 19:54:35.85 on Fri 06/18/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1183 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *On-access scanning enabled* (Outdated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\MATLAB701\webserver\bin\win32\matlabserver.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Rich\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6452
uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6452
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6452
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [Power2GoExpress] NA
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [PRISMSVR.EXE] "c:\windows\system32\PRISMSVR.EXE" /APPLY
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271544726854
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
LSA: Authentication Packages = msv1_0 nwprovau

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rich\applic~1\mozilla\firefox\profiles\zwaxrn8c.default\
FF - prefs.js: browser.startup.homepage - google.com
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJPI150_02.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-6-4 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-6-4 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-6-4 242896]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R1 MpKsl21bb6b3d;MpKsl21bb6b3d;c:\windows\system32\mpenginestore\MpKsl21bb6b3d.sys [2010-6-18 28752]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-6-4 916760]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-4 308064]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2009-9-26 819600]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2009-9-23 447832]
R3 sftfs;sftfs;c:\program files\microsoft application virtualization client\drivers\SftFSXP.sys [2009-9-23 543064]
R3 sftplay;sftplay;c:\program files\microsoft application virtualization client\drivers\sftplayxp.sys [2009-9-23 190312]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-9-23 21864]
R3 sftvol;sftvol;c:\program files\microsoft application virtualization client\drivers\SftVolXP.sys [2009-9-23 14680]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2009-9-23 203608]
S1 MpKsl036c5bb6;MpKsl036c5bb6;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{024a6534-5eaa-4461-ac12-ca286bbaa8ec}\mpksl036c5bb6.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{024a6534-5eaa-4461-ac12-ca286bbaa8ec}\MpKsl036c5bb6.sys [?]
S1 MpKsld4ba3747;MpKsld4ba3747;\??\c:\windows\system32\mpenginestore\mpksld4ba3747.sys --> c:\windows\system32\mpenginestore\MpKsld4ba3747.sys [?]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]

=============== Created Last 30 ================

2010-06-18 23:04:27 0 d-----w- c:\windows\system32\MpEngineStore
2010-06-18 23:01:59 0 d-----w- C:\53ba69402ea71e5fbafa2a08
2010-06-05 18:02:09 0 d--h--w- C:\$AVG
2010-06-04 06:32:07 0 d-----w- c:\docume~1\rich\applic~1\AVG9
2010-06-04 06:25:06 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-06-04 06:25:03 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-06-04 06:24:55 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-06-04 06:24:46 0 d-----w- c:\windows\system32\drivers\Avg
2010-06-04 06:21:23 0 d-----w- c:\program files\AVG
2010-06-04 06:21:01 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-06-02 22:49:01 0 d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2010-06-02 22:09:54 23552 ----a-w- c:\windows\system32\jesterss.dll
2010-06-02 22:09:54 1150 ----a-w- c:\windows\system32\gtw.ico
2010-06-02 22:09:53 1239209 ----a-w- c:\windows\system32\gtw_logo.scr
2010-06-02 22:09:53 0 d-----w- c:\program files\gtw_logo
2010-05-25 05:18:12 0 d-----w- c:\docume~1\rich\applic~1\Malwarebytes
2010-05-25 05:18:00 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2010-05-28 14:06:39 1460 ----a-w- c:\docume~1\rich\applic~1\wklnhst.dat
2010-05-06 14:36:38 221568 ------w- c:\windows\system32\MpSigStub.exe

============= FINISH: 19:56:22.68 ===============








UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/17/2010 7:54:15 PM
System Uptime: 6/18/2010 7:51:40 PM (0 hours ago)

Motherboard: Gateway | |
Processor: AMD Turion™ 64 X2 Mobile Technology TL-50 | Socket M2/S1G1 | 1596/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 105 GiB total, 86.293 GiB free.
D: is FIXED (FAT32) - 7 GiB total, 3.346 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom 802.11g Network Adapter
Device ID: PCI\VEN_14E4&DEV_4311&SUBSYS_046514E4&REV_01\4&25829AB5&0&0028
Manufacturer: Broadcom
Name: Broadcom 802.11g Network Adapter
PNP Device ID: PCI\VEN_14E4&DEV_4311&SUBSYS_046514E4&REV_01\4&25829AB5&0&0028
Service: BCM43XX

Class GUID:
Description: Modem Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_02&VEN_1057&DEV_3057&SUBSYS_00010001&REV_1001\4&C38BD79&0&0101
Manufacturer:
Name: Modem Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_02&VEN_1057&DEV_3057&SUBSYS_00010001&REV_1001\4&C38BD79&0&0101
Service:

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Mass Storage Controller
Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_0367107B&REV_00\4&FCF0450&0&4AA4
Manufacturer:
Name: Mass Storage Controller
PNP Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_0367107B&REV_00\4&FCF0450&0&4AA4
Service:

==== System Restore Points ===================

RP1: 4/17/2010 7:54:20 PM - System Checkpoint
RP2: 4/17/2010 8:50:04 PM - Installed 2Wire Wireless Client
RP3: 4/17/2010 7:00:25 PM - Installed Windows XP KB914882.
RP4: 4/17/2010 6:39:46 PM - Software Distribution Service 3.0
RP5: 4/17/2010 7:25:15 PM - Software Distribution Service 3.0
RP6: 4/17/2010 7:30:58 PM - Installed Windows Internet Explorer 8.
RP7: 4/17/2010 7:31:50 PM - Software Distribution Service 3.0
RP8: 4/18/2010 2:04:44 AM - Software Distribution Service 3.0
RP9: 4/18/2010 7:59:10 PM - Software Distribution Service 3.0
RP10: 4/18/2010 8:28:58 PM - Software Distribution Service 3.0
RP11: 4/18/2010 9:03:16 PM - Software Distribution Service 3.0
RP12: 4/18/2010 9:17:04 PM - Software Distribution Service 3.0
RP13: 4/18/2010 9:50:50 PM - Installed Windows XP KB889673.
RP14: 4/18/2010 9:51:39 PM - Installed Windows XP KB888111WXPSP2.
RP15: 4/18/2010 9:52:29 PM - Installed SigmaTel Audio
RP16: 4/19/2010 5:51:09 PM - Software Distribution Service 3.0
RP17: 4/19/2010 9:40:52 PM - Software Distribution Service 3.0
RP18: 4/20/2010 5:17:23 AM - Software Distribution Service 3.0
RP19: 4/21/2010 8:04:53 AM - Software Distribution Service 3.0
RP20: 4/22/2010 12:03:49 PM - Software Distribution Service 3.0
RP21: 4/22/2010 9:30:41 PM - Software Distribution Service 3.0
RP22: 4/26/2010 6:49:37 PM - Software Distribution Service 3.0
RP23: 4/26/2010 7:00:20 PM - Software Distribution Service 3.0
RP24: 4/27/2010 4:10:04 PM - Software Distribution Service 3.0
RP25: 4/28/2010 11:42:35 AM - Software Distribution Service 3.0
RP26: 4/30/2010 8:30:35 PM - Software Distribution Service 3.0
RP27: 5/1/2010 9:05:20 PM - System Checkpoint
RP28: 5/1/2010 10:11:00 PM - Software Distribution Service 3.0
RP29: 5/2/2010 4:45:44 PM - Software Distribution Service 3.0
RP30: 5/2/2010 6:17:09 PM - Installed Microsoft Visual C++ 2005 Redistributable
RP31: 5/3/2010 5:17:37 PM - Software Distribution Service 3.0
RP32: 5/3/2010 7:00:21 PM - Software Distribution Service 3.0
RP33: 5/3/2010 7:06:31 PM - Removed Microsoft Office Standard Edition 2003
RP34: 5/5/2010 2:17:53 AM - Software Distribution Service 3.0
RP35: 5/7/2010 12:11:44 AM - Software Distribution Service 3.0
RP36: 5/8/2010 1:48:37 AM - Software Distribution Service 3.0
RP37: 5/8/2010 11:54:11 PM - Software Distribution Service 3.0
RP38: 5/9/2010 2:04:19 PM - Software Distribution Service 3.0
RP39: 5/10/2010 8:19:56 PM - Software Distribution Service 3.0
RP40: 5/11/2010 9:55:46 PM - Software Distribution Service 3.0
RP41: 5/11/2010 9:57:18 PM - Software Distribution Service 3.0
RP42: 5/12/2010 10:34:44 PM - System Checkpoint
RP43: 5/13/2010 10:06:20 AM - Software Distribution Service 3.0
RP44: 5/14/2010 10:26:44 AM - System Checkpoint
RP45: 5/14/2010 11:13:53 AM - Software Distribution Service 3.0
RP46: 5/15/2010 12:23:27 PM - Software Distribution Service 3.0
RP47: 5/18/2010 5:28:10 AM - Software Distribution Service 3.0
RP48: 5/18/2010 5:04:05 PM - Software Distribution Service 3.0
RP49: 5/19/2010 10:18:18 PM - Software Distribution Service 3.0
RP50: 5/21/2010 1:07:14 PM - Software Distribution Service 3.0
RP51: 5/23/2010 10:50:18 PM - Software Distribution Service 3.0
RP52: 5/24/2010 10:56:06 PM - System Checkpoint
RP53: 5/25/2010 1:45:12 AM - Software Distribution Service 3.0
RP54: 5/25/2010 8:20:58 PM - Software Distribution Service 3.0
RP55: 5/26/2010 1:54:04 AM - Software Distribution Service 3.0
RP56: 5/27/2010 2:01:23 AM - Software Distribution Service 3.0
RP57: 5/28/2010 5:35:00 AM - Software Distribution Service 3.0
RP58: 5/28/2010 4:42:39 PM - Software Distribution Service 3.0
RP59: 5/30/2010 12:07:42 PM - Software Distribution Service 3.0
RP60: 5/31/2010 1:59:39 PM - System Checkpoint
RP61: 5/31/2010 5:04:12 PM - Software Distribution Service 3.0
RP62: 6/2/2010 6:48:59 PM - Installed Windows 7 Upgrade Advisor
RP63: 6/4/2010 2:21:00 AM - Installed AVG Free 9.0
RP64: 6/5/2010 3:42:09 PM - System Checkpoint
RP65: 6/5/2010 4:30:41 PM - Avg Update
RP66: 6/5/2010 7:08:51 PM - Removed Skype™ 4.2
RP67: 6/5/2010 7:10:12 PM - Removed Skype Toolbars

==== Installed Programs ======================

2Wire Wireless Client
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
AT&T Yahoo! High Speed Internet Home Networking Installer
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
AVG Free 9.0
Bejeweled 2 Deluxe
Blackhawk Striker 2
Blasterball 2 Revolution
Broadcom 802.11 Network Adapter
Browser Address Error Redirector
Canon MP160
Diner Dash
DVD Solution
FATE
Gateway Game Console
Google Toolbar for Internet Explorer
gtw_logo
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
J2SE Runtime Environment 5.0 Update 2
MATLAB Family of Products Release 14
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Money 2006
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Home and Business 2010 (Beta) - English
Microsoft Security Essentials
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.6.3)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Napster
Napster Burn Engine
Penguins!
Polar Bowler
Polar Golfer
Power2Go 4.0
PowerDVD
QuickTime
RealPlayer Basic
Recovery Software Suite Gateway
SCRABBLE
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
SigmaTel Audio
Sonic Encoders
Synaptics Pointing Device Driver
Tradewinds
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Veetle TV 0.9.17
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows 7 Upgrade Advisor
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB914548
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

6/18/2010 7:18:06 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/18/2010 7:17:51 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/18/2010 7:13:36 PM, error: Microsoft Antimalware [1008] - Microsoft Antimalware has encountered an error when taking action on spyware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=370...atid=2147632576 User: NT AUTHORITY\SYSTEM Name: Virus:Win32/Alureon.H ID: 2147632576 Severity: Severe Category: Virus Path: rootkit:Alureon->Mouclass Action: Remove Error Code: 0x800704ec Error description: Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator. Status: To finish removing spyware and other potentially unwanted software, restart the computer. To see how to finish removing spyware and other potentially unwanted software, see this support article on the Microsoft Security website. Signature Version: AV: 1.83.1226.0, AS: 1.83.1226.0 Engine Version: 1.1.5802.0
6/18/2010 7:01:45 PM, error: Service Control Manager [7034] - The MATLAB Server service terminated unexpectedly. It has done this 1 time(s).
6/18/2010 6:06:34 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/18/2010 6:04:30 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?LinkID=121...DE-D861FCBCFCDE Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
6/18/2010 6:04:30 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?LinkID=121...DE-D861FCBCFCDE Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
6/18/2010 6:04:30 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?LinkID=121...DE-D861FCBCFCDE Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
6/18/2010 6:04:30 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?LinkID=121...DE-D861FCBCFCDE Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
6/18/2010 6:04:28 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/18/2010 5:54:25 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
6/17/2010 8:50:20 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
6/17/2010 8:49:31 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
6/17/2010 8:46:43 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
6/17/2010 8:46:43 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
6/17/2010 8:44:35 AM, error: Microsoft Antimalware [1008] - Microsoft Antimalware has encountered an error when taking action on spyware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=370...atid=2147632576 User: LAPTOP\Rich Name: Virus:Win32/Alureon.H ID: 2147632576 Severity: Severe Category: Virus Path: rootkit:Alureon->Mouclass Action: Remove Error Code: 0x800704ec Error description: Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator. Status: To finish removing spyware and other potentially unwanted software, restart the computer. To see how to finish removing spyware and other potentially unwanted software, see this support article on the Microsoft Security website. Signature Version: AV: 1.83.1226.0, AS: 1.83.1226.0 Engine Version: 1.1.5802.0
6/17/2010 8:44:35 AM, error: Microsoft Antimalware [1008] - Microsoft Antimalware has encountered an error when taking action on spyware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=370...atid=2147632576 User: LAPTOP\Rich Name: Virus:Win32/Alureon.H ID: 2147632576 Severity: Severe Category: Virus Path: rootkit:Alureon->Mouclass Action: Quarantine Error Code: 0x80070032 Error description: The request is not supported. Status: To finish removing spyware and other potentially unwanted software, restart the computer. To see how to finish removing spyware and other potentially unwanted software, see this support article on the Microsoft Security website. Signature Version: AV: 1.83.1226.0, AS: 1.83.1226.0 Engine Version: 1.1.5802.0
6/17/2010 8:33:24 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
6/17/2010 8:32:02 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.83.1226.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5802.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
6/17/2010 8:29:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Themes service to connect.
6/17/2010 8:29:11 AM, error: Service Control Manager [7000] - The Themes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:17 PM

Posted 24 June 2010 - 10:05 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Gmer is the best but can be hard to get a log lets try this and see what we get.

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"



Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rlncw07

rlncw07
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:12:17 PM

Posted 24 June 2010 - 10:36 PM

Hello Gringo, thank you for helping me. Here are the contents of the report.



RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xBFA94000 C:\WINDOWS\System32\ati3duag.dll 2695168 bytes (ATI Technologies Inc. , ati3duag.dll)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9D36000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1597440 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xBFD26000 C:\WINDOWS\System32\ativvaxx.dll 1409024 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xB1A0A000 C:\WINDOWS\system32\drivers\sthda.sys 1134592 bytes (SigmaTel, Inc., NDRC)
0xBA636000 IASTOR.SYS 749568 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xBA503000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xAC6C6000 C:\Program Files\Microsoft Application Virtualization Client\drivers\sftfsXP.sys 569344 bytes (Microsoft Corporation, Microsoft Application Virtualization File System)
0xB16DA000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB9CBA000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 425984 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xB9B67000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB18BF000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAC8E1000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xBFA19000 C:\WINDOWS\System32\ati2cqag.dll 282624 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xBF9D6000 C:\WINDOWS\System32\ati2dvag.dll 274432 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xAC988000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB1885000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBFA5E000 C:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xAC5C9000 C:\Program Files\Microsoft Application Virtualization Client\drivers\sftplayXP.sys 217088 bytes (Microsoft Corporation, Microsoft Application Virtualization SystemGuard)
0xB16A6000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xB9BC5000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xBA779000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB9C1D000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 188416 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xAD1B4000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xBA4D6000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBA5D9000 dac2w2k.sys 180224 bytes (Mylex Corporation, Mylex Disk Array Controller Driver)
0xAB35E000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB174A000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB9C4B000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB1797000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAD1E1000 C:\WINDOWS\system32\DRIVERS\nwrdr.sys 163840 bytes (Microsoft Corporation, NetWare Redirector File System Driver)
0xBA705000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB185F000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB165A000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB19E6000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB9C96000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB9C73000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB19C3000 C:\WINDOWS\system32\DRIVERS\MpFilter.sys 143360 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xB1775000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xBA5B9000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xBA72B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xBA74A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xBA4BC000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xBA605000 adpu160m.sys 102400 bytes (Microsoft Corporation, Adaptec Ultra160 SCSI miniport)
0xBA61E000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xBA6ED000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xBA590000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9C06000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAD3C1000 C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys 90112 bytes (Microsoft Corporation, NWLINK2 IPX Protocol Driver)
0xAD0AF000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB9D22000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB1918000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF9C4000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBA5A7000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xBA768000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9BF5000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xACDE9000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA44C000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA9F8000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xB10F4000 C:\WINDOWS\system32\DRIVERS\nwlnknb.sys 65536 bytes (Microsoft Corporation, NWLINK2 IPX Netbios Protocol Driver)
0xBA8B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBAA08000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xB9ECC000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA43C000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBAAB8000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xB9EDC000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA8C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA928000 aic78u2.sys 57344 bytes (Microsoft Corporation, Adaptec Ultra2 SCSI miniport)
0xBA8F8000 aic78xx.sys 57344 bytes (Microsoft Corporation, Adaptec Ultra SCSI miniport)
0xBA48C000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xB181F000 C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys 57344 bytes (Microsoft Corporation, NWLINK2 SPX Protocol Driver)
0xBA988000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA42C000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA41C000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA8E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA968000 ql12160.sys 49152 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xBA958000 ql1280.sys 49152 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xB9F3C000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA9D8000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xBA9E8000 agpCPQ.sys 45056 bytes (Microsoft Corporation, CompatNT AGP Filter)
0xBA9B8000 alim1541.sys 45056 bytes (Microsoft Corporation, ALi M1541 NT AGP Filter)
0xBA9C8000 amdagp.sys 45056 bytes (Advanced Micro Devices, Inc., AMD Win2000 AGP Filter)
0xBA45C000 C:\WINDOWS\System32\Drivers\Cdr4_xp.SYS 45056 bytes (Roxio, CDR4 CD and DVD Burning Helper Driver)
0xBAA58000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA46C000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA8D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB9F4C000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA9A8000 viaagp.sys 45056 bytes (Microsoft Corporation, VIA NT AGP Filter)
0xBA8A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB9F0C000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA948000 ql1080.sys 40960 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xBA918000 ql1240.sys 40960 bytes (Microsoft Corporation, QLogic ISP PCI Adapters)
0xBA998000 sisagp.sys 40960 bytes (Silicon Integrated Systems Corporation, SiS NT AGP Filter)
0xB9F1C000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA978000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB9F2C000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBAA38000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xABB3B000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA908000 ql10wnt.sys 36864 bytes (Microsoft Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xACBE1000 C:\WINDOWS\system32\DRIVERS\Sftredirxp.sys 36864 bytes (Microsoft Corporation, Microsoft Application Virtualization SystemGuard)
0xBA938000 ultra.sys 36864 bytes (Promise Technology, Inc., Promise Ultra66 Miniport Driver)
0xB9EBC000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBAC38000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBAB58000 symc8xx.sys 32768 bytes (LSI Logic, Symbios 8XX SCSI Miniport Driver)
0xBAB68000 sym_u3.sys 32768 bytes (LSI Logic, Symbios Ultra3 SCSI Miniport Driver)
0xBAC78000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBAB40000 asc.sys 28672 bytes (Advanced System Products, Inc., AdvanSys SCSI Controller Driver)
0xBAC80000 C:\WINDOWS\System32\Drivers\Cdralw2k.SYS 28672 bytes (Roxio, CDRAL for Windows 2000 Kernel Driver)
0xBAC20000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBAB90000 hpn.sys 28672 bytes (Microsoft Corporation, NetRAID-4M Miniport Driver)
0xBAB28000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBAB88000 perc2.sys 28672 bytes (Microsoft Corporation, PERC 2 Miniport Driver)
0xAFCB2000 C:\Program Files\Microsoft Application Virtualization Client\drivers\sftvolXP.sys 28672 bytes (Microsoft Corporation, Microsoft Application Virtualization Volume Manager)
0xBAB60000 sym_hi.sys 28672 bytes (LSI Logic, Symbios Hi-Perf SCSI Miniport Driver)
0xBAB70000 ABP480N5.SYS 24576 bytes (Microsoft Corporation, AdvanSys SCSI Controller Driver)
0xBAB78000 asc3350p.sys 24576 bytes (Microsoft Corporation, AdvanSys SCSI Card Driver)
0xBAC40000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xBAC90000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBAC98000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBAC28000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBAB80000 dpti2o.sys 20480 bytes (Microsoft Corporation, DPT SmartRAID miniport)
0xBAB50000 i2omp.sys 20480 bytes (Microsoft Corporation, I2O Miniport Driver)
0xBAB48000 mraid35x.sys 20480 bytes (American Megatrends Inc., MegaRAID RAID Controller Driver for Windows Whistler 32)
0xBAC30000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBAB30000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBABF0000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBAB98000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBABF8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBAB38000 sparrow.sys 20480 bytes (Adaptec, Inc., Adaptec AIC-6x60 series SCSI miniport)
0xBABE8000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBAC70000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xBABD0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBACCC000 aha154x.sys 16384 bytes (Microsoft Corporation, Adaptec AHA-154x series SCSI miniport)
0xBACDC000 asc3550.sys 16384 bytes (Advanced System Products, Inc., AdvanSys Ultra-Wide PCI SCSI Driver)
0xBACC0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xBACE4000 cbidf2k.sys 16384 bytes (Microsoft Corporation, CardBus/PCMCIA IDE Miniport Driver)
0xBA3F8000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xBACC8000 cpqarray.sys 16384 bytes (Microsoft Corporation, Compaq Drive Array Controllers SCSI Miniport Driver)
0xBACD4000 dac960nt.sys 16384 bytes (Microsoft Corporation, Mylex Disk Array Controller Driver)
0xBACE0000 ini910u.sys 16384 bytes (Microsoft Corporation, INITIO ini910u SCSI miniport)
0xAD44F000 C:\WINDOWS\system32\DRIVERS\mdc8021x.sys 16384 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xBA192000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB1692000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBACD0000 symc810.sys 16384 bytes (Symbios Logic Inc., Symbios Logic Inc. SCSI Miniport Driver)
0xBACC4000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xBACD8000 amsint.sys 12288 bytes (Microsoft Corporation, AMD SCSI/NET Controller)
0xBACB8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBACBC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB193F000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xBAD88000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xBA3B4000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xBA3F0000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBADAC000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xBAE2C000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBADB8000 cd20xrnt.sys 8192 bytes (Microsoft Corporation, IBM Portable CD-ROM Drive Miniport)
0xBADB4000 cmdide.sys 8192 bytes (CMD Technology, Inc., CMD PCI IDE Bus Driver)
0xBADB6000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBAE2A000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBADAE000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBADA8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBAE2E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBADBA000 perc2hib.sys 8192 bytes (Microsoft Corporation, PERC 2 Hibernate Driver)
0xBAE30000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBAE22000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBADB0000 toside.sys 8192 bytes (Microsoft Corporation, Toshiba PCI IDE Controller)
0xBADE6000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBADB2000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xBADAA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBAED0000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBAEF7000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBAED7000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBAE71000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xBAE70000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A2C5AEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x8A533740 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xBA61E000 WARNING: suspicious driver modification [atapi.sys::0x8A2C5AEA]
0xBAC98000 WARNING: Virus alike driver modification [mouclass.sys], 24576 bytes


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 June 2010 - 10:37 PM

Greetings

One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 June 2010 - 03:20 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 July 2010 - 06:31 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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