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Windows Can't Check For Updates! Error Code 80072EFD


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5 replies to this topic

#1 dmp301979

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Posted 18 June 2010 - 01:10 PM

Windows can't check for updates. I can't even update or download anything from Microsoft website, any removal tools, or upgrade. I have restored the system

and nothing. When Im not moving the mouse or typing everything seems to stop, or stop loading, and when I change pages. I would like to fix this problem

without wiping everything from my computer, because I have a Home Business, that Has everything on my computer.

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#2 bwest0703

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Posted 18 June 2010 - 01:27 PM

I would check out this support documentation from Windows. From the sounds of it, the Windows servers are too busy, or an AV, or firewall program is preventing you from connecting. What AV or firewalls do you have installed, if any?

http://windows.microsoft.com/en-us/windows...-error-80072efd

If you have already tried these solutions, we could use some more info. What service pack is already installed? What type of computer, etc..
When did you start having this problem? Can you connect to the Windows website? Can you connect to other websites? There is a problem upgrading to service pack 2 from Vista SP1 that I am aware of, but we need more info.

The more information you can provide the better.

With regards,

bwest0703
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#3 dmp301979

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Posted 18 June 2010 - 01:59 PM

This is my system!

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BABYGIRL-PC
System Manufacturer Sony Corporation
System Model VGN-NS160E
System Type X86-based PC
Processor Intel® Pentium® Dual CPU T3200 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. R0190Y3, 7/9/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name Babygirl-PC\Babygirl
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.87 GB
Available Physical Memory 468 MB
Total Virtual Memory 3.98 GB
Available Virtual Memory 2.08 GB
Page File Space 2.16 GB
Page File C:\pagefile.sys

I have tried using microsoft, but the problem is I cant install, or use anything from that website!

#4 cryptodan

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Posted 18 June 2010 - 06:50 PM

Just a quick question is your copy of windows legit?

#5 dmp301979

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Posted 18 June 2010 - 07:10 PM

Yes, It was already installed on my laptop when I purchased it. I did not get a operating system disk. Not sure how to get one!

#6 dmp301979

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Posted 20 June 2010 - 08:13 AM

I have resolved the issue! After getting so frustrated I decided to just wipe my computer. I have a Sony Vaio, that has a recovery center.

Thanks for your help!




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