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Security Master AV loaded itself on my laptop


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9 replies to this topic

#1 Mike Del

Mike Del

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  • Location:Iraq
  • Local time:01:31 AM

Posted 18 June 2010 - 12:18 PM

I was surfin' the net, minding my own business when Security Master AV popped op on my computer. It looked like a windows screen so when I read prevent attack, I click on it and it directed me to a web page I attacked in a PPT. Security Master AV has attached itself on my tool bar in the lower righthand corner, on my desktop, in my start menu, and in my programs. I had McAfee, which did nothing to stop it so I deleted McAfee and got a copy of Norton, I get it free for home use since I'm a member of the Armed Forces, But it says unable to complete installation when I try to run it. I've tried several other antivirus programs but all are unable to complete installation. So here I am, in Iraq, with a freakin' infected computer! Can you help me!?


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 15:53:27.10 on Fri 06/18/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.175 [GMT 3:00]

AV: Security Master AV *On-access scanning enabled* (Updated) {B9DE0245-A342-4013-AB72-099A3524ACD0}
FW: Security Master AV *enabled* {1FDE5E47-8DE3-4A46-9354-97ED5C9FD387}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\TOSHIBA\ivp\ism\pinger.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\d6a9a06\SMd6a9.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Philips\GoGear VIBE Device Manager\GoGear_Vibe_DeviceManager.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.toshiba.com/search
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://imageserver.ocs-net.com/dwis3/cgi/
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {0A87E45F-537A-40B4-B812-E2544C21A09F} - No File
BHO: IEPlugin Class: {11222041-111b-46e3-bd29-efb2449479b1} - c:\progra~1\arcsoft\mediac~1\intern~1\ARCURL~1.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NBJ] "c:\program files\ahead\nero backitup\NBJ.exe"
uRun: [Security Master AV] "c:\documents and settings\all users\application data\d6a9a06\SMd6a9.exe" /s /d
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [000StTHK] 000StTHK.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [TosHKCW.exe] "c:\program files\toshiba\wireless hotkey\TosHKCW.exe"
mRun: [Tpwrtray] TPWRTRAY.EXE
mRun: [TMEEJME.EXE] c:\program files\toshiba\tme3\TMEEJME.EXE
mRun: [DpUtil] c:\program files\toshiba\dualpointutility\TEDTray.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\philip~1.lnk - c:\program files\philips\gogear vibe device manager\GoGear_Vibe_DeviceManager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: ForceActiveDesktopOn = 1 (0x1)
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoSimpleStartMenu = 1 (0x1)
uPolicies-explorer: NoSMBalloonTip = 1 (0x1)
uPolicies-system: SetVisualStyle =
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: LogonType = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262577179458
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18}
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: image file execution options - svchost.exe
IFEO: a.exe - svchost.exe
IFEO: aAvgApi.exe - svchost.exe
IFEO: AAWTray.exe - svchost.exe
IFEO: About.exe - svchost.exe

Note: multiple IFEO entries found. Please refer to Attach.txt
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R1 TMEI3E;TMEI3E;c:\windows\system32\drivers\TMEI3E.sys [2003-2-8 5760]
R2 Tmesbs;Tmesbs32;c:\program files\toshiba\tme3\tmesbs32.exe [2003-2-8 86016]
R2 Tmesrv;Tmesrv3;c:\program files\toshiba\tme3\TMESRV31.exe [2003-2-8 122880]
S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys --> c:\windows\system32\drivers\is3srv.sys [?]
S0 szkg5;szkg5;c:\windows\system32\drivers\szkg.sys --> c:\windows\system32\drivers\szkg.sys [?]
S0 szkgfs;szkgfs;c:\windows\system32\drivers\szkgfs.sys --> c:\windows\system32\drivers\szkgfs.sys [?]
S1 mferkdk;VSCore mferkdk;\??\c:\program files\mcafee\virusscan enterprise\mferkdk.sys --> c:\program files\mcafee\virusscan enterprise\mferkdk.sys [?]
S3 vsdatant;vsdatant;\??\c:\windows\system32\vsdatant.sys --> c:\windows\system32\vsdatant.sys [?]

=============== Created Last 30 ================

2010-06-18 12:47:32 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-06-18 12:25:40 25992 ----a-w- c:\windows\system32\pgdfgsvc.exe
2010-06-18 09:01:06 0 d-----w- c:\program files\Trend Micro
2010-06-12 13:50:58 0 d-----w- c:\docume~1\alluse~1\applic~1\FileCure
2010-06-12 10:51:31 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-06-12 10:51:31 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-06-12 10:51:29 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-06-12 10:51:25 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-12 10:51:23 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-12 10:51:21 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-06-12 10:51:10 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-06-09 08:40:46 0 d-----w- c:\docume~1\admini~1\applic~1\Uniblue
2010-06-09 07:54:30 0 d-----w- c:\windows\system32\wbem\Repository
2010-06-08 05:19:22 0 d-sh--w- c:\documents and settings\administrator\IECompatCache
2010-06-08 05:18:12 0 d-sh--w- c:\documents and settings\administrator\PrivacIE
2010-06-07 21:28:50 0 d-sh--w- c:\documents and settings\administrator\IETldCache
2010-06-07 21:24:31 0 d-----w- c:\windows\ie8updates
2010-06-07 21:20:33 0 dc-h--w- c:\windows\ie8
2010-06-07 21:20:05 41984 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-06-07 16:59:57 0 d-----w- C:\SEPWIN64
2010-06-06 14:02:12 1488 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-06-06 13:56:06 16384 ---ha-w- C:\SZKGFS.dat
2010-06-06 13:51:55 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2010-06-06 13:50:23 0 d-----w- c:\program files\common files\iS3
2010-06-06 13:50:22 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2010-06-06 13:40:52 0 d-----w- c:\program files\STOPzilla
2010-06-05 21:57:19 0 d-sh--w- c:\docume~1\admini~1\applic~1\Security Master AV
2010-06-05 21:57:12 0 d-sh--w- c:\docume~1\alluse~1\applic~1\SMWOGAV
2010-06-05 21:55:30 0 d-sh--w- c:\docume~1\alluse~1\applic~1\d6a9a06
2010-06-05 12:33:16 0 d--h--w- c:\docume~1\alluse~1\applic~1\ArcSoft
2010-06-05 12:32:24 1645320 ----a-w- c:\windows\system32\gdiplus.dll
2010-06-05 12:30:09 0 d-----w- c:\program files\Philips
2010-06-04 10:33:04 0 d-----w- c:\program files\NCH Software
2010-06-03 13:04:47 0 d-----w- c:\program files\NCH Swift Sound
2010-05-30 15:25:36 54156 ---ha-w- c:\windows\QTFont.qfn
2010-05-30 15:25:36 1409 ----a-w- c:\windows\QTFont.for
2010-05-27 05:11:13 0 d-----w- c:\docume~1\admini~1\applic~1\HP SimpleSave Application
2010-05-21 05:09:08 69 ----a-w- c:\windows\NeroDigital.ini
2010-05-21 04:22:15 0 d-----w- c:\windows\system32\NtmsData

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-12 22:29:19 411368 ----a-w- c:\windows\system32\deployJava1.dll

============= FINISH: 15:53:55.99 ===============

Attached Files



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#2 fireman4it

fireman4it

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  • Malware Response Team
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Posted 18 June 2010 - 12:28 PM


Hello Mike Del,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 Mike Del

Mike Del
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Posted 21 June 2010 - 12:55 PM

Well, that evil virus is gone. Thank you so much. As soon as my wife fronts me some money, I'm donating to you guys for the great work you do. The computer runs real so sometimes and I can't play DVDs.What do I need to do to get it up and running,now that the virus is gone. I went through so many steps,I'm not sure what step caused what to happen. I really appreciate the work you and your coworkers do.

Attached Files



#4 fireman4it

fireman4it

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Posted 21 June 2010 - 04:07 PM

Hello,

QUOTE
The computer runs real so sometimes and I can't play DVDs.What do I need to do to get it up and running,now that the virus is gone. I went through so many steps,I'm not sure what step caused what to happen.


Not for sure whats going on here. Lets get you cleaned up first.

1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

CODE
Killall::

File::
c:\windows\system32\drivers\is3srv.sys
c:\windows\system32\DRIVERS\szkg.sys
c:\windows\system32\drivers\szkgfs.sy

Folder::
c:\documents and settings\All Users\Application Data\SMWOGAV

Domains::

DDS::
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://imageserver.ocs-net.com/dwis3/cgi/

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"LogonType"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceStartMenuLogOff"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSMBalloonTip"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=-

Driver::
szkg5
is3srv
szkgfs

Reglock::
[HKEY_USERS\S-1-5-21-2342371863-1910459413-1563948708-500\Software\Microsoft\Internet Explorer]


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

2.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

3.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

4.
The following is referring to Uniblue RegistryBooster 2009
Please be aware that bleepingcomputer staff do not recommend the usage of registry cleaners / tools due to the following facts:
  • Registry tools can cause irreparable damage to your Operating System
  • Registry tools can, as a result of the above, render your pc to be inoperable.
This is done, assuming that the major audience here at this board might be inexperienced users and thus a suggested safeguard from our side.
If you feel you have the need for a registry cleaner, then you are just as welcome to keep it. This is what we refer to an "optional fix" and is up to the user, so just take this as a recommendation from my side.


Things to include in your next reply::
Combofix.txt
MBAM log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

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ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 Mike Del

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Posted 23 June 2010 - 07:52 AM

MY computer is running fine, except for the DVD player. I think defogger might have something to do with it, but I don't know for sure. The computer slows way down whenever I put anything in the D drive.

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#6 fireman4it

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Posted 23 June 2010 - 05:05 PM

Hello,

QUOTE
computer is running fine, except for the DVD player. I think defogger might have something to do with it, but I don't know for sure. The computer slows way down whenever I put anything in the D drive.

Go ahead and run defogger again and re-enable those drivers. See if your DVD drive is working now.


1.
Adobe Reader Update
  • Go here and click on the Download button to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.

2.
Run HijackThis.
Click on Do a system scan only.
Place a checkmark next to these lines (if still present).

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -


Then close all windows except HijackThis and click Fix Checked.

Restart

Finally, please post a new HijackThis log, and a description of any remaining problems.

Things to include in your next reply:
HiJackThis log
How is your DVD player running?
How is your machine overall running?



" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#7 Mike Del

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Posted 25 June 2010 - 04:45 AM

Hello,
Thanks for all the help. The computer overall is funning like normal.I couldn't load Adobe Reader and Defogger gave me a "file not found" message.I included a PPT slide so you could see exactly what was said.I hope that helps.

Attached Files



#8 fireman4it

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Posted 25 June 2010 - 05:40 PM

Hello,

Let go ahead and run Defogger again and click disable the when the machine boots back up hit enable.


Lets see if that helps.

Please download DeFogger to your desktop.


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall



    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall


  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 fireman4it

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Posted 27 June 2010 - 08:56 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#10 fireman4it

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Posted 29 June 2010 - 06:22 PM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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