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Infected by Antimalware Doctor


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2 replies to this topic

#1 apbrown1

apbrown1

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Posted 18 June 2010 - 12:36 AM

Referred from here: http://www.bleepingcomputer.com/forums/t/324954/antimalware-doctor-infection-please-help/ ~ OB

I somehow got the Antimalware Doctor software on my computer and got rid of some of it but not all as I'm still having issues. I was having AVG show trojans and viruses. That hasn't been happening for a while but I'm still having the google search redirect issue. when I search on google, I get a page that says "302 Moved, The document has been moved here". When I click on Here, I get to a page that says this: ERROR Cache Access Denied.

I'm also having gmail issues as well. I get the page that says "There is a problem with this website's security certificate and then when I click on "Continue to this website", I get the HTTP 04 Page not found page. I really need to access my email on my laptop as I'm away from home.

So I was told by admin boopme to run GMER and DDS Log and post in a new topic. I tried multiple times running GMER but it would hang up and I'd get a blue screen. So I'm only able to post the DDS Log. Please advise, thanks. Here is log:



DDS (Ver_10-03-17.01) - NTFSx86
Run by Andrew at 15:04:09.21 on Thu 06/17/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3062.2257 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Andrew\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080620
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = cdn
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\5.0.375.62\npchrome_frame.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - hxxp://www.worldwinner.com/games/v47/scrabblecubes/scrabblecubes.cab
DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} - hxxp://www.worldwinner.com/games/v54/zengems/zengems.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} - hxxp://www.worldwinner.com/games/v47/skillgam/skillgam.cab
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {1D082E71-DF20-4AAF-863B-596428C49874} - hxxp://www.worldwinner.com/games/v50/tpir/tpir.cab
DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} - hxxp://www.worldwinner.com/games/v48/brickout/brickout.cab
DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} - hxxp://www.worldwinner.com/games/v50/pool/pool.cab
DPF: {3D3DBC64-0D21-4EA4-94EE-86D6D9B31C0C} - hxxp://www.worldwinner.com/games/v45/moneylist/moneylist.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {42FDC231-A411-45F8-B8B6-3B5026111DA8} - hxxp://www.worldwinner.com/games/v47/solitairerush/solitairerush.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {4AB16005-E995-4A60-89DE-8B8A3E6EB5B0} - hxxp://www.worldwinner.com/games/v56/trivialpursuit/trivialpursuit.cab
DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} - hxxp://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
DPF: {555F1BBC-6EC2-474F-84AF-633EF097FF54} - hxxp://www.worldwinner.com/games/v53/wwhearts/wwhearts.cab
DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} - hxxp://www.worldwinner.com/games/v63/bjattack/bja.cab
DPF: {61900274-3323-4446-BDCD-91548D32AF1B} - hxxp://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} - hxxp://www.worldwinner.com/games/v49/blockwerx/blockwerx.cab
DPF: {64CD313F-F079-4D93-959F-4D28B5519449} - hxxp://www.worldwinner.com/games/v56/jeopardy/jeopardy.cab
DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} - hxxp://www.worldwinner.com/games/v41/freecell/freecell.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {94299420-321F-4FF9-A247-62A23EBB640B} - hxxp://www.worldwinner.com/games/v46/wordmojo/wordmojo.cab
DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} - hxxp://www.worldwinner.com/games/v51/bejeweledtwist/bejeweledtwist.cab
DPF: {97438FE9-D361-4279-BA82-98CC0877A717} - hxxp://www.worldwinner.com/games/v57/cubis/cubis.cab
DPF: {A021A215-6CDC-44B4-8C16-90491CED9605} - hxxp://www.worldwinner.com/games/v68/clue/clue.cab
DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v57/wof/wof.cab
DPF: {A91FB93D-7561-4524-8484-5C27C8FA8D42} - hxxp://www.worldwinner.com/games/v50/luxor/luxor.cab
DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} - hxxp://www.worldwinner.com/games/v41/hangman/hangman.cab
DPF: {BA35B9B8-DE9E-47C9-AFA7-3C77E3DDFD39} - hxxp://www.worldwinner.com/games/v46/monopoly/monopoly.cab
DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - hxxp://www.worldwinner.com/games/v42/tilecity/tilecity.cab
DPF: {BB637307-92FA-47EC-B3F7-6969078673CC} - hxxp://www.worldwinner.com/games/v45/royal/royal.cab
DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} - hxxp://www.worldwinner.com/games/v52/dinerdash/dinerdash.cab
DPF: {C82BB209-F528-46F9-96D5-69DEF7260916} - hxxp://www.worldwinner.com/games/v45/mysterypi/mysterypi.cab
DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} - hxxp://www.worldwinner.com/games/v43/paint/paint.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} - hxxp://www.worldwinner.com/games/v49/familyfeud/familyfeud.cab
DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} - hxxp://www.worldwinner.com/games/v44/golfsol/golfsol.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} - hxxp://www.worldwinner.com/games/v54/wwspades/wwspades.cab
TCP: {DB12D293-D12D-4ABC-8F5F-9C838A1DD5A3} = 4.2.2.2,4.2.2.3
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\5.0.375.62\npchrome_frame.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 84.16.244.58 www.google.com
Hosts: 84.16.244.58 us.search.yahoo.com
Hosts: 84.16.244.58 uk.search.yahoo.com
Hosts: 84.16.244.58 search.yahoo.com
Hosts: 84.16.244.58 www.google.com.br

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-25 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-6-25 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-6-25 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-7-17 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-4 297752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-22 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
S4 lxea_device;lxea_device;c:\windows\system32\lxeacoms.exe -service --> c:\windows\system32\lxeacoms.exe -service [?]
S4 lxeaCATSCustConnectService;lxeaCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxeaserv.exe [2010-3-22 98984]
S4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

=============== Created Last 30 ================

2010-06-17 21:58:35 0 ----a-w- c:\documents and settings\andrew\defogger_reenable
2010-06-16 17:16:18 0 d-----w- c:\program files\ESET
2010-06-16 09:28:56 0 d-----w- c:\docume~1\andrew\applic~1\SUPERAntiSpyware.com
2010-06-16 09:28:56 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-16 09:28:48 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-16 08:43:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-06-16 08:43:31 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-16 05:52:34 2342 ----a-w- C:\afd.reg
2010-06-16 05:52:32 0 d-----w- C:\backup
2010-06-16 02:55:20 0 d-----w- C:\vir
2010-06-15 06:42:22 0 d-----w- c:\docume~1\andrew\applic~1\Malwarebytes
2010-06-15 06:42:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-15 06:42:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-15 06:42:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-15 06:42:07 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-09 08:40:38 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

==================== Find3M ====================

2010-06-16 09:12:56 42112 ----a-w- c:\windows\system32\drivers\imapi.sys
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 10:53:40 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-05-02 10:53:40 348160 ----a-w- c:\windows\system32\msvcr71.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-06 11:52:46 2462720 ------w- c:\windows\system32\dllcache\WMVCore.dll
2008-09-01 02:56:42 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008083120080901\index.dat

============= FINISH: 15:04:42.26 ===============

Attached Files


Edited by Orange Blossom, 18 June 2010 - 01:00 AM.


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 24 June 2010 - 06:02 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


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Posted 28 June 2010 - 03:08 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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