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Internet Redirection / Sysinternals


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18 replies to this topic

#1 spyweary

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Posted 17 June 2010 - 11:44 PM

I am getting alot of redirected internet sites when googling. I was getting the Sysinternals Virus symptoms a few weeks ago, but haven't seen it since running Ad-Aware. But, I am still getting redirection in both firefox and explorer. I ran Hijackthis and the log is posted below. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:47 AM, on 6/18/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18444)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\ehome\ehmsas.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dellnet.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [vrdtpnwy] C:\Users\Office Depot\AppData\Local\jjqjfsudg\uetcnlltssd.exe
O4 - HKCU\..\Run: [ajyohqji] C:\Users\Office Depot\AppData\Local\sfpqxeryv\sejlfuptssd.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O16 - DPF: {983A9C21-8207-4B58-BBB8-0EBC3D7C5505} (Domino Web Access 8 Control) - https://domino5.wcpss.net/dwa8W.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10278 bytes


Again, thanks in advance.

Edited by Budapest, 17 June 2010 - 11:49 PM.
Moved from AII ~BP


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#2 gringo_pr

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Posted 23 June 2010 - 08:23 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 27 June 2010 - 11:07 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

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Posted 01 July 2010 - 03:26 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 13 July 2010 - 05:24 PM

reopened by user request



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 spyweary

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Posted 13 July 2010 - 09:50 PM

Thanks for reopening my file. Since my initial post I have run CCleaner, RKill and Ad Aware - just letting you know... Basically my main problems are the google search redirections. Here is your requested info

DDS.txt:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Office Depot at 22:37:02.59 on Tue 07/13/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1790.894 [GMT -4:00]

AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *disabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\wbem\unsecapp.exe
c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\explorer.exe
C:\Users\Office Depot\Downloads\Defogger.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\System32\svchost.exe -k swprv
C:\Users\Office Depot\Downloads\dds(2).scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.5\CoIEPlg.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [vrdtpnwy] c:\users\office depot\appdata\local\jjqjfsudg\uetcnlltssd.exe
uRun: [ajyohqji] c:\users\office depot\appdata\local\sfpqxeryv\sejlfuptssd.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {983A9C21-8207-4B58-BBB8-0EBC3D7C5505} - hxxps://domino5.wcpss.net/dwa8W.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\office~1\appdata\roaming\mozilla\firefox\profiles\uox6euln.default\
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-9 64288]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-2-23 162512]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090212.002\IDSvix86.sys [2009-2-14 270384]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-2-23 19024]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-2-23 51792]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-23 40384]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1228208]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-6 149352]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-6-25 361808]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-10-10 24652]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-25 193840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-12-19 99376]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-3 42528]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-6-25 1245064]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S1 MpKsl178c58e7;MpKsl178c58e7;c:\windows\system32\mpenginestore\MpKsl178c58e7.sys [2010-5-30 28752]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-23 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-23 40384]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2010-07-13 22:15:57 0 ----a-w- c:\users\office depot\defogger_reenable
2010-06-18 21:39:19 0 d-----w- C:\NPM
2010-06-18 11:40:06 32536 ----a-w- c:\programdata\nvModes.dat
2010-06-18 04:16:37 0 d-----w- c:\program files\Trend Micro

==================== Find3M ====================

2010-05-12 15:21:16 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-23 13:55:52 2048 ----a-w- c:\windows\system32\tzres.dll
2010-04-16 20:44:16 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-04-16 20:44:16 51200 ----a-w- c:\windows\inf\infpub.dat
2010-04-16 20:44:11 86016 ----a-w- c:\windows\inf\infstor.dat
2008-06-25 03:46:05 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-08-19 00:30:29 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 22:38:10.01 ===============


Attach.txt:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/18/2008 7:39:04 PM
System Uptime: 7/13/2010 12:06:09 AM (22 hours ago)

Motherboard: Wistron | | 360A
Processor: AMD Athlon Dual-Core QL-62 | Socket A | 1000/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 139 GiB total, 81.984 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 1.735 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP269: 4/18/2010 2:50:22 PM - Scheduled Checkpoint
RP270: 4/20/2010 10:49:20 PM - Windows Update
RP271: 4/27/2010 10:09:28 AM - Windows Update
RP272: 4/30/2010 9:19:22 PM - Windows Update
RP273: 4/30/2010 9:26:29 PM - Windows Update
RP274: 5/1/2010 2:52:19 PM - Scheduled Checkpoint
RP275: 5/7/2010 6:04:44 PM - Windows Update
RP277: 5/22/2010 9:51:56 AM - Scheduled Checkpoint
RP278: 5/23/2010 3:00:18 AM - Windows Update
RP279: 5/27/2010 7:40:48 PM - Windows Update
RP280: 5/28/2010 3:00:19 AM - Windows Update
RP281: 5/29/2010 8:14:34 PM - Scheduled Checkpoint

==== Installed Programs ======================

Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Ad-Aware Email Scanner for Outlook
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.4
Adobe Shockwave Player
AIM 6
AppCore
Atheros Driver Installation Program
avast! Free Antivirus
Cards_Calendar_OrderGift_DoMorePlugout
ccCommon
CCleaner (remove only)
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Component Framework
Conexant HD Audio
CyberLink DVD Suite
Google Toolbar for Internet Explorer
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.40 D3
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0110
HP Wireless Assistant
HPNetworkAssistant
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabel_Tattoo
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookHolidayPack1
HPPhotoSmartPhotobookModernPack1
HPPhotoSmartPhotobookPlayfulPack1
HPPhotoSmartPhotobookScrapbookPack1
HPPhotoSmartPhotobookWebPack1
HPTCSSetup
Java™ 6 Update 5
LabelPrint
LiveUpdate (Symantec Corporation)
Microsoft .NET Framework 3.5 SP1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.6.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NVIDIA Drivers
PDF995s 7.55
Power2Go
PowerDirector
PSSWCORE
PVSonyDll
QuickPlay SlingPlayer 0.4.6
SPBBC 32bit
Symantec Real Time Storage Protection Component
SymNet
Synaptics Pointing Device Driver
TomTom HOME 2.7.3.1894
TomTom HOME Visual Studio Merge Modules
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Office 2007 (KB934528)
VideoToolkit01
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01

==== Event Viewer Messages From Past Week ========

7/13/2010 5:58:15 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the stisvc service.

==== End Of File ===========================


RootKitUnhooker:
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6001 (Service Pack 1)
Number of processors #2
==============================================
>Drivers
==============================================
0x8CC0B000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 9793536 bytes (NVIDIA Corporation, NVIDIA Windows Kernel Mode Driver, Version 186.44 )
0x82439000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System)
0x82439000 PnpManager 3903488 bytes
0x82439000 RAW 3903488 bytes
0x82439000 WMIxWDM 3903488 bytes
0x96CD0000 Win32k 2105344 bytes
0x96CD0000 C:\Windows\System32\win32k.sys 2105344 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8840F000 C:\Windows\system32\drivers\ql2300.sys 1277952 bytes (QLogic Corporation, QLogic Fibre Channel Stor Miniport Driver)
0x88A04000 C:\Windows\System32\Drivers\Ntfs.sys 1110016 bytes (Microsoft Corporation, NT File System Driver)
0x8860A000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8D608000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)
0x8C40C000 C:\Windows\system32\DRIVERS\nvmfdx32.sys 1036288 bytes (NVIDIA Corporation, NVIDIA MCP Networking Function Driver.)
0x8880C000 C:\Windows\System32\drivers\tcpip.sys 954368 bytes (Microsoft Corporation, TCP/IP Driver)
0x8C60B000 C:\Windows\system32\DRIVERS\athr.sys 933888 bytes (Atheros Communications, Inc., Atheros Extensible Wireless LAN device driver)
0x80463000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0x9F6E7000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x88206000 C:\Windows\system32\drivers\megasr.sys 749568 bytes (LSI Corporation, Inc., LSI MegaRAID Software RAID Driver)
0x8D70B000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 741376 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x9C00B000 C:\Windows\system32\drivers\spsys.sys 716800 bytes (Microsoft Corporation, security processor)
0x82A0E000 C:\Windows\system32\drivers\iastorv.sys 659456 bytes (Intel Corporation, Intel Matrix Storage Manager driver (base))
0x8C509000 C:\Windows\System32\drivers\dxgkrnl.sys 651264 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x88068000 C:\Windows\system32\drivers\elxstor.sys 606208 bytes (Emulex, Storport Miniport Driver for LightPulse HBAs)
0x80543000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x8816A000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x8DB64000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 458752 bytes (Symantec Corporation, SPBBC Driver)
0x9C111000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x82B48000 C:\Windows\system32\drivers\adp94xx.sys 434176 bytes (Adaptec, Inc., Adaptec Windows SAS/SATA Storport Driver)
0x8E095000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x88547000 C:\Windows\system32\drivers\ql40xx.sys 348160 bytes (QLogic Corporation, QLogic iSCSI Storport Miniport Driver)
0x9F67D000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x82BB2000 C:\Windows\system32\drivers\adpahci.sys 311296 bytes (Adaptec, Inc., Adaptec Windows SATA Storport Driver)
0x806DC000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8DA9B000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x80608000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8E04F000 C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20090212.002\IDSvix86.sys 286720 bytes (Symantec Corporation, IDS Core Driver)
0x80422000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x82AEF000 C:\Windows\system32\drivers\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x887A4000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 253952 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x889A8000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8E003000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x882E0000 C:\Windows\system32\drivers\uliahci.sys 245760 bytes (ULi Electronics Inc., ULi SATA Controller Driver)
0x88740000 C:\Windows\system32\drivers\NETIO.SYS 237568 bytes (Microsoft Corporation, Network I/O Subsystem)
0x9F605000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88B1B000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8D5B6000 C:\Windows\system32\drivers\CHDRT32.sys 221184 bytes (Conexant Systems Inc., High Definition Audio Function Driver)
0x8D571000 C:\Windows\system32\DRIVERS\usbhub.sys 212992 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82406000 ACPI_HAL 208896 bytes
0x82406000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8838A000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8DAE8000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8895B000 C:\Windows\system32\DRIVERS\SynTP.sys 196608 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0x8C6EF000 C:\Windows\system32\DRIVERS\msiscsi.sys 188416 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8C5A8000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8DA0D000 C:\Windows\System32\Drivers\SYMTDI.SYS 180224 bytes (Symantec Corporation, Network Dispatch Driver)
0x8833D000 C:\Windows\system32\drivers\ulsata2.sys 180224 bytes (Promise Technology, Inc., Promise SATAII150 Series Windows Drivers)
0x88715000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8C7B7000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x9C0CA000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8E126000 C:\Windows\System32\Drivers\aswSP.SYS 159744 bytes (ALWIL Software, avast! self protection module)
0x88B80000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x8065F000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x9F656000 C:\Windows\System32\DRIVERS\srv2.sys 159744 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x88002000 C:\Windows\system32\drivers\adpu320.sys 155648 bytes (Adaptec, Inc., Adaptec StorPort Ultra320 SCSI Driver)
0x805CC000 C:\Windows\system32\drivers\SCSIPORT.SYS 155648 bytes (Microsoft Corporation, SCSI Port Driver)
0x8C5D5000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x8DA39000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0x8C74A000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8079D000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8831C000 C:\Windows\system32\drivers\ulsata.sys 135168 bytes (Promise Technology, Inc., Promise Ultra/Sata Series Driver for Win2003)
0x883BC000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x88369000 C:\Windows\system32\drivers\vsmraid.sys 135168 bytes (VIA Technologies Inc.,Ltd, VIA RAID DRIVER FOR AMD-X86-64)
0x9C1D1000 C:\Windows\system32\drivers\mrxdav.sys 131072 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x8E1D1000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x82AB7000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x9C186000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x8E0F3000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 114688 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0x80695000 C:\Windows\system32\drivers\mpio.sys 114688 bytes (Microsoft Corporation, MultiPath Support Bus-Driver)
0x807C6000 C:\Windows\system32\drivers\adpu160m.sys 110592 bytes (Adaptec, Inc., Adaptec LH Ultra160 Driver (x86))
0x888F5000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8E19C000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x80782000 C:\Windows\system32\drivers\nvraid.sys 110592 bytes (NVIDIA Corporation, NVIDIA® nForce™ RAID Driver)
0x8812E000 C:\Windows\system32\drivers\lsi_fc.sys 106496 bytes (LSI Logic, LSI Logic Fusion-MPT FC Driver (StorPort))
0x82AD5000 C:\Windows\system32\drivers\lsi_scsi.sys 106496 bytes (LSI Logic, LSI Logic Fusion-MPT SCSI Driver (StorPort))
0x80768000 C:\Windows\system32\drivers\msdsm.sys 106496 bytes (Microsoft Corporation, Microsoft Device Specific Module)
0x9C1A3000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8878C000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x88148000 C:\Windows\system32\drivers\lsi_sas.sys 98304 bytes (LSI Logic, LSI Logic Fusion-MPT SAS Driver (StorPort))
0x9F63E000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8E1B7000 C:\Windows\system32\drivers\aswMonFlt.sys 94208 bytes (ALWIL Software, avast! File System Minifilter for Windows 2003/Vista)
0x8E10F000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8C728000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8803C000 C:\Windows\system32\drivers\arc.sys 90112 bytes (Adaptec, Inc., Adaptec RAID Storport Driver)
0x88052000 C:\Windows\system32\drivers\arcsas.sys 90112 bytes (Adaptec, Inc., Adaptec SAS RAID WS03 Driver)
0x8E14D000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8DB1A000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8DA71000 C:\Windows\System32\Drivers\SYMFW.SYS 90112 bytes (Symantec Corporation, Firewall Filter Driver)
0x883DD000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0x9C1BC000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8C790000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x88B5C000 C:\Windows\system32\drivers\sbp2port.sys 86016 bytes (Microsoft Corporation, SBP-2 Protocol Driver)
0x885A9000 C:\Windows\system32\drivers\sisraid4.sys 86016 bytes (Silicon Integrated Systems, SiS AHCI Stor-Miniport Driver)
0x88028000 C:\Windows\system32\drivers\djsvs.sys 81920 bytes (Adaptec, Inc., Adaptec Ultra SCSI miniport)
0x8C77C000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8DA87000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x88938000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x9C0FE000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8DB47000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8877A000 C:\Windows\system32\DRIVERS\HDAudBus.sys 73728 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x88BA7000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8D5A5000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80409000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x885E0000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8891F000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x88106000 C:\Windows\system32\drivers\iirsp.sys 65536 bytes (Intel Corp./ICP vortex GmbH, Intel/ICP Raid Storport Driver)
0x9C0BA000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x80758000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8C7A5000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x80686000 C:\Windows\system32\drivers\isapnp.sys 61440 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0x885F0000 C:\Windows\system32\DRIVERS\Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0x9F6CB000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88B71000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x806B1000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x88910000 C:\Windows\system32\DRIVERS\processr.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x8C76D000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x889E6000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x806CD000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x96F10000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8DB39000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x882D2000 C:\Windows\system32\drivers\nfrd960.sys 57344 bytes (IBM Corporation, IBM ServeRAID Controller Driver)
0x887E2000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8D7CD000 C:\Windows\system32\drivers\nvhda32v.sys 57344 bytes (NVIDIA Corporation, NVIDIA HDMI Audio Driver)
0x8072D000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8E163000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8D7C0000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x82B30000 C:\Windows\system32\drivers\nvstor.sys 53248 bytes (NVIDIA Corporation, NVIDIA® nForce™ Sata Performance Driver)
0x8859C000 C:\Windows\system32\drivers\sisraid2.sys 53248 bytes (Microsoft Corporation, SiS RAID Stor Miniport Driver)
0x8DA64000 C:\Windows\System32\Drivers\SYMNDISV.SYS 53248 bytes (Symantec Corporation, NDIS Filter Driver)
0x8C7EB000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8D564000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x805BF000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x88116000 C:\Windows\system32\drivers\iteatapi.sys 49152 bytes (Integrated Technology Express, Inc., ITE IT8211 ATA/ATAPI SCSI miniport)
0x88122000 C:\Windows\system32\drivers\iteraid.sys 49152 bytes (Integrated Technology Express, Inc., ITE IT8212 ATA RAID SCSI miniport)
0x885BE000 C:\Windows\system32\drivers\symc8xx.sys 49152 bytes (LSI Logic, LSI Logic 8XX SCSI Miniport Driver)
0x9F7CF000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8D7F2000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8E170000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x82B3D000 C:\Windows\system32\drivers\hpcisss.sys 45056 bytes (Hewlett-Packard Company, Smart Array Storport Driver)
0x88950000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8898B000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x882BD000 C:\Windows\system32\drivers\mraid35x.sys 45056 bytes (LSI Logic Corporation, MegaRAID RAID Controller Driver for Windows Vista/Longhorn for x86)
0x8D5EC000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8C73F000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x885CA000 C:\Windows\system32\drivers\sym_hi.sys 45056 bytes (LSI Logic, LSI Logic Hi-Perf SCSI Miniport Driver)
0x885D5000 C:\Windows\system32\drivers\sym_u3.sys 45056 bytes (LSI Logic, LSI Logic Ultra160 SCSI Miniport Driver)
0x8C71D000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x88BE1000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8CC00000 C:\Windows\System32\Drivers\aswTdi.SYS 40960 bytes (ALWIL Software, avast! TDI Filter Driver)
0x806C3000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x8E183000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x880FC000 C:\Windows\system32\drivers\i2omp.sys 40960 bytes (Microsoft Corporation, I2O Miniport Driver)
0x88160000 C:\Windows\system32\drivers\megasas.sys 40960 bytes (LSI Corporation, MEGASAS RAID Controller Driver for Windows Vista/Longhorn for x86)
0x882C8000 C:\Windows\system32\drivers\msahci.sys 40960 bytes (Microsoft Corporation, MS AHCI 1.0 Standard Driver)
0x8C7E1000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x9C0F4000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8E03F000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x9F7C5000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8DB5A000 C:\Windows\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0x8899E000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0x88BB8000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8D7DB000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8C600000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0x9F6DA000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x8D5F7000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x8DB30000 C:\Windows\system32\DRIVERS\SymIMv.sys 36864 bytes (Symantec Corporation, NDIS 6.0 Filter Driver for Windows Vista)
0x96EF0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x88BEC000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8892F000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x8064E000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x82AAF000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8041A000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x80750000 C:\Windows\system32\drivers\cmdide.sys 32768 bytes (CMD Technology, Inc., CMD PCI IDE Bus Driver)
0x9C17E000 C:\Windows\system32\drivers\CO_Mon.sys 32768 bytes (Symantec Corporation, Behavior Blocker v2007.1 WDM driver (2007.1.1.99))
0x8E17B000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes
0x80401000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x80657000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x88996000 C:\Windows\system32\DRIVERS\nvsmu.sys 32768 bytes (NVIDIA Corporation, NVIDIA nForce™ SMU Microcontroller Driver)
0x8D600000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8C7F8000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x88B54000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x807BE000 C:\Windows\system32\drivers\viaide.sys 32768 bytes (VIA Technologies, Inc., VIA Generic PCI IDE Bus Driver)
0x88B13000 C:\Windows\system32\drivers\wd.sys 32768 bytes (Microsoft Corporation, Microsoft Watchdog Timer Driver)
0x9F7DB000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x80742000 C:\Windows\system32\drivers\aliide.sys 28672 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0x80749000 C:\Windows\system32\drivers\amdide.sys 28672 bytes (Microsoft Corporation, AMD IDE Driver)
0x8D7EB000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x88BF7000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80726000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x8D7E4000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8073B000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8DAE3000 C:\Windows\System32\Drivers\aswRdr.SYS 20480 bytes (ALWIL Software, avast! TDI RDR Driver)
0x8894B000 C:\Windows\system32\DRIVERS\HpqKbFiltr.sys 20480 bytes (Hewlett-Packard Development Company, L.P., HpqKbFiltr Keyboard Filter Driver)
0x88A00000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x9F6E3000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x8DA5E000 C:\Windows\System32\Drivers\SYMREDRV.SYS 16384 bytes (Symantec Corporation, Redirector Filter Driver)
0x8E1CE000 C:\Windows\System32\Drivers\aswFsBlk.SYS 12288 bytes (ALWIL Software, avast! File System Access Blocking Driver)
0x806C0000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x88BF5000 C:\Windows\system32\DRIVERS\HpqRemHid.sys 8192 bytes (Hewlett-Packard Development Company, L.P., HP Remote Control HID Device)
0x8D562000 C:\Windows\system32\DRIVERS\nvBridge.kmd 8192 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 186.44 )
0x8C7B5000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8DA62000 C:\Windows\System32\Drivers\SYMDNS.SYS 8192 bytes (Symantec Corporation, DNS Filter Driver)
0x88BFE000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
!!!!!!!!!!!Hidden driver: 0x858D7AEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x86951AF0 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0x82AAF000 WARNING: suspicious driver modification [atapi.sys::0x858D7AEA]
0x00AB0000 Hidden Image-->HP.ActiveSupportLibrary.dll [ EPROCESS 0x85054640 ] PID: 2080, 110592 bytes



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 13 July 2010 - 10:19 PM

Hello

Please do The following.


It may be helpful for you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully

    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 spyweary

spyweary
  • Topic Starter

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  • Local time:08:31 PM

Posted 14 July 2010 - 11:40 PM

Below you will find the combofix log. The computer restarted once for what appeared to be a rootkit problem. My google searches are working fine. What else do I need to do? Thanks so much

ComboFix 10-07-14.01 - Office Depot 07/15/2010 0:14.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1790.1117 [GMT -4:00]
Running from: c:\users\Office Depot\Downloads\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
SP: Norton Internet Security *disabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\drivers\ql40xx.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-06-15 to 2010-07-15 )))))))))))))))))))))))))))))))
.

2010-07-15 04:27 . 2010-07-15 04:27 -------- d-----w- c:\users\Office Depot\AppData\Local\temp
2010-06-18 04:16 . 2010-06-18 04:16 -------- d-----w- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-15 04:11 . 2010-06-18 11:40 32536 ----a-w- c:\programdata\nvModes.dat
2010-06-11 04:18 . 2010-05-30 20:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-11 04:10 . 2010-06-11 04:10 0 ----a-w- c:\windows\nsreg.dat
2010-06-10 03:30 . 2010-06-10 03:28 -------- d-----w- c:\programdata\Lavasoft
2010-06-10 03:30 . 2010-06-10 03:28 -------- d-----w- c:\program files\Lavasoft
2010-06-10 03:29 . 2010-06-10 03:29 -------- dc-h--w- c:\programdata\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-09 23:41 . 2009-07-01 17:07 1356 ----a-w- c:\users\Office Depot\AppData\Local\d3d9caps.dat
2010-05-30 20:39 . 2010-05-30 20:39 -------- d-----w- c:\users\Office Depot\AppData\Roaming\Malwarebytes
2010-05-30 20:39 . 2010-05-30 20:39 -------- d-----w- c:\programdata\Malwarebytes
2010-05-23 07:01 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-05-12 15:21 . 2009-10-03 05:16 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-23 13:55 . 2010-05-27 23:41 2048 ----a-w- c:\windows\system32\tzres.dll
2008-08-19 00:30 . 2008-08-19 00:30 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-24 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-11-13 247144]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-09-26 2356088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-04-02 468264]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-14 202032]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-06-02 80896]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-02-11 2756488]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-23 13797920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"LaunchRCApp"="c:\npm\RCApp.exe" [2009-08-03 161136]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
2008-09-26 15:02 2356088 ----a-r- c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-06-16 15:03 75008 ----a-w- c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
2008-01-21 02:23 2153472 ----a-w- c:\windows\System32\oobefldr.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R1 MpKsl178c58e7;MpKsl178c58e7;c:\windows\system32\MpEngineStore\MpKsl178c58e7.sys [2010-05-30 28752]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-31 23888]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-02-04 64288]
S1 aswSP;aswSP; [x]
S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20090212.002\IDSvix86.sys [2008-12-05 270384]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-02-11 51792]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2010-02-04 1228208]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\SMINST\BLService.exe [2008-04-25 361808]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [2009-11-13 92008]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-17 99376]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-05-03 42528]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\Drivers\SYMNDISV.SYS [2009-02-19 41008]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2010-07-15 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 15:52]

2008-12-08 c:\windows\Tasks\HPCeeScheduleForOffice Depot.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2008-06-25 03:03]

2010-06-22 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Office Depot.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 12:05]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Office Depot\AppData\Roaming\Mozilla\Firefox\Profiles\uox6euln.default\
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-vrdtpnwy - c:\users\Office Depot\AppData\Local\jjqjfsudg\uetcnlltssd.exe
HKCU-Run-ajyohqji - c:\users\Office Depot\AppData\Local\sfpqxeryv\sejlfuptssd.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-15 00:27
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-07-15 00:33:32
ComboFix-quarantined-files.txt 2010-07-15 04:33

Pre-Run: 87,822,966,784 bytes free
Post-Run: 87,801,536,512 bytes free

- - End Of File - - 02D35487B26920D93D9368FF22700833


#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:31 PM

Posted 14 July 2010 - 11:50 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:31 PM

Posted 17 July 2010 - 04:41 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 spyweary

spyweary
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:31 PM

Posted 17 July 2010 - 02:08 PM

OK. I ran it once and it disappeared after the combofix ran. Someone may have closed it... So I ran it again...and it worked as expected. Hope that doesn't screw anything up. The computer seems to be running fine. Let me know what else I need to do. Is there a good antivirus program you would recommend? Below is the report:

ComboFix 10-07-16.01 - Office Depot 07/17/2010 14:40:46.3.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1790.943 [GMT -4:00]
Running from: c:\users\Office Depot\Downloads\ComboFix.exe
Command switches used :: c:\users\Office Depot\Desktop\CFScript.txt
AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
SP: Norton Internet Security *disabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-06-17 to 2010-07-17 )))))))))))))))))))))))))))))))
.

2010-07-15 17:19 . 2010-05-01 13:53 2036224 ----a-w- c:\windows\system32\win32k.sys
2010-06-18 04:16 . 2010-06-18 04:16 -------- d-----w- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-17 13:23 . 2010-06-18 11:40 32536 ----a-w- c:\programdata\nvModes.dat
2010-06-11 04:18 . 2010-05-30 20:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-11 04:10 . 2010-06-11 04:10 0 ----a-w- c:\windows\nsreg.dat
2010-06-10 03:30 . 2010-06-10 03:28 -------- d-----w- c:\programdata\Lavasoft
2010-06-10 03:30 . 2010-06-10 03:28 -------- d-----w- c:\program files\Lavasoft
2010-06-10 03:29 . 2010-06-10 03:29 -------- dc-h--w- c:\programdata\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-09 23:41 . 2009-07-01 17:07 1356 ----a-w- c:\users\Office Depot\AppData\Local\d3d9caps.dat
2010-05-30 20:39 . 2010-05-30 20:39 -------- d-----w- c:\users\Office Depot\AppData\Roaming\Malwarebytes
2010-05-30 20:39 . 2010-05-30 20:39 -------- d-----w- c:\programdata\Malwarebytes
2010-05-23 07:01 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-05-21 18:14 . 2009-10-03 05:16 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-04 05:59 . 2010-07-15 17:19 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55 . 2010-07-15 17:19 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55 . 2010-07-15 17:19 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31 . 2010-07-15 17:19 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-04-23 13:55 . 2010-05-27 23:41 2048 ----a-w- c:\windows\system32\tzres.dll
2008-08-19 00:30 . 2008-08-19 00:30 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-24 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-11-13 247144]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-09-26 2356088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-04-02 468264]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-14 202032]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-06-02 80896]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-02-11 2756488]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-23 13797920]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
2008-09-26 15:02 2356088 ----a-r- c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-06-16 15:03 75008 ----a-w- c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
2008-01-21 02:23 2153472 ----a-w- c:\windows\System32\oobefldr.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R1 MpKsl178c58e7;MpKsl178c58e7;c:\windows\system32\MpEngineStore\MpKsl178c58e7.sys [2010-05-30 28752]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-31 23888]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-02-04 64288]
S1 aswSP;aswSP; [x]
S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20090212.002\IDSvix86.sys [2008-12-05 270384]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-02-11 51792]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2010-02-04 1228208]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\SMINST\BLService.exe [2008-04-25 361808]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [2009-11-13 92008]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-17 99376]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-05-03 42528]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\Drivers\SYMNDISV.SYS [2009-02-19 41008]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-08 c:\windows\Tasks\HPCeeScheduleForOffice Depot.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2008-06-25 03:03]

2010-06-22 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Office Depot.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 12:05]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Office Depot\AppData\Roaming\Mozilla\Firefox\Profiles\uox6euln.default\
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-17 14:52
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-07-17 14:58:49
ComboFix-quarantined-files.txt 2010-07-17 18:58
ComboFix2.txt 2010-07-16 07:19
ComboFix3.txt 2010-07-15 04:33

Pre-Run: 87,850,213,376 bytes free
Post-Run: 87,508,668,416 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4
- - End Of File - - 3F8CECB95093F82132EA8BE774A7DDB4

Thanks again.

#12 gringo_pr

gringo_pr

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Posted 17 July 2010 - 02:49 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 8.1.4
    Java™ 6 Update 5
    Viewpoint Media Player


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 spyweary

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Posted 17 July 2010 - 03:30 PM

Thanks. I'll get right on that.

#14 gringo_pr

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Posted 17 July 2010 - 03:43 PM

thumbup2.gif
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 July 2010 - 03:12 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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