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After SAS found maleware xp keeps rebooting


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#1 Alanwh

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Posted 17 June 2010 - 01:28 PM

After running superantispyware and finding Rogue.AntivirusSoft and Malware.Trace, my windows xp keeps rebooting after a short time. I am running from safe mode to write this.

superantispyware said it had to reboot to finish removing infections and when it did, this is happening.

I get this message when I pick "Do not restart on error":

Page_Fault_in_NonPaged_Area

chkdsk /f found nothing

tried a system restore from safe mode and that did not work either.

Any help would be greatly appriciated.

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#2 Alanwh

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Posted 17 June 2010 - 03:16 PM

I ran BlueScreenView and found a reference to eLock2FSCTLDriver.sys. On further investigation about this file I came across this:

http://www.bleepingcomputer.com/forums/lof...hp/t270287.html

Aparently a conflict between AVG and Acer eLock.

I am running AVG 9 and Threatfire.

I removed Acer eLock Management, it has not nor will ever be used.

I now have access to normal mode again and I am running SAS and MBAM.

Hopefully this is solved at least the BSOD and restart.

#3 boopme

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Posted 19 June 2010 - 08:49 PM

Please post those 2 logs and run an Online scan.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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