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Computer cannot find hard drive


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#1 happydude

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Posted 17 June 2010 - 11:54 AM

I have off-brand computer with a MSI ms-7125 K8N NEO4-F (PCB 3.0) motherboard. My SATA hard drive has Win xp pro sp3. After running w/o problems I booted the computer up the other day
it said DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. I took the hd and and hooked it up to another computer and it was recognized. I placed a brand new SATA hard drive into the computer and I received the same error.
When I go into the Phoenix/Award BIOS there is no recognition for SATA drives except if I wanted enable a RAID configuration.
I updated the BIOS and I received the same error.
I put a IDE drive and it worked great.
I tested the SATA controllers via PC-Check 6.21 software and the hardware passed without any errors.
I also switched out the sata cables coming from the motherboard to the drive.

I would appreciate any understanding on why a good hd is now not being recognized. Though I could stick with a IDE drive I would prefer to use the good SATA drive that I have that contains all of my information.

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#2 hamluis

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Posted 17 June 2010 - 12:09 PM

Well...I don't know...but when the system starts acting strangely...and it revolves around the BIOS/hardware...I think "CMOS battery".

The fact that your BIOS/CMOS settings are not normal...lends support to my perception.

It will cost less than $5 to see if that's the problem.

CMOS Battery Replacement - http://www.liverepair.com/encyclopedia/art...cmosreplace.asp

Let us know :thumbsup:.

Louis

#3 happydude

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Posted 17 June 2010 - 12:18 PM

Thank you hamluis.

Thank you for your suggestion. I will purchase the needed CMOS battery and then I will update this topic.

Can you suggest any online sites to purchase an appropriate CMOS battery? Thanks.

#4 hamluis

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Posted 17 June 2010 - 12:54 PM

You can get those batteries at any store selling photo/electronic/camera batteries.

I get mine from the local big grocer.

I just remove the old, take it with me...pick up a couple just like it and pay :thumbsup:. Be sure to put it in exactly as it was (side up or out).

CR2032 is the standard CMOS battery.

Don't bother to write down CMOS settings (if that is suggested in the link I previously supplied). After the battery is installed, reset the BIOS time/date data, check your boot options now set...save the settings. The system should automatically use the default settings (designed to boot system) but the defaults for some may call for something other than the hard drive as the first boot device. If so, just change the boot options.

Louis

#5 happydude

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Posted 17 June 2010 - 10:26 PM

Thanks again for your help hamluis. I will let you know what happens.

#6 happydude

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Posted 18 June 2010 - 05:41 PM

Hamluis, I replaced the CMOS but the result was the same.

Any other suggestions? Thank you.

#7 hamluis

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Posted 18 June 2010 - 05:57 PM

Did you reset the date/time in the BIOS?

Can you change the boot options?

What is the wording of your RAID controller settings in the BIOS?

Are you checking these things...with the new hard drive properly attached?

Louis

What CPU is installed?

Board Specs/Features

Page 3-17 of your manual shows where your SATA controllers must be enabled in order to boot from SATA drives or recognize such. If you cannot adjust that setting, something is wrong.

http://www.msi.com/index.php?func=download...amp;type=manual

Edited by hamluis, 18 June 2010 - 06:26 PM.


#8 happydude

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Posted 18 June 2010 - 10:13 PM

Thank you hamluis. Thank you sooooo... much.

Yes.

Yes.

In SATA Devices Configuration the RAID Enable is disabled. This is noted on page 3-18 in the manual.

AMD I will get the exact processor tomorrow.

The SATA devices were enabled. I disabled them both and then enabled them and I am getting the same Disk Boot Failure error.

Again, many thanks. Any other suggestions will be appreciated.

#9 cryptodan

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Posted 19 June 2010 - 06:49 AM

I would say the board is defective due to a new hard drive experiencing the same issues.

But just to try one more thing, can you use different sata cables?

#10 happydude

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Posted 19 June 2010 - 11:06 AM

Thank you cryptodan.

After replacing the CMOS battery and updating date, time and verifying the SATA controllers were enabled I received the same error.
I then switched the cable to another SATA controller (I had already done this previously) and it now works!

Thank you hamluis all for your help! I give credit to the new CMOS batttery!

CHEERS!

#11 hamluis

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Posted 19 June 2010 - 11:44 AM

LOL, you did all the work, glad you resolved it...happy computing :thumbsup:.

Louis

#12 cryptodan

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Posted 19 June 2010 - 11:46 AM

I Know its weird that cables can look like they are in good working order and fail, and cause issues then a couple months later that same cable works. I have had experiences like this.

#13 hamluis

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Posted 19 June 2010 - 11:55 AM

I used to have a problem with my SATA cables becoming loose...I believe that they then changed cable design to ensure a more secure fit for users.

Who knows?

As long as all is working properly now...all's well :thumbsup:.

Louis




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