Hi there, I hope someone can help with an ongoing problem I have been experiencing.
I have today tried to attach an external CD re-writer to my computer operating on the ME system. I am installing the CD fine (the Iomega HotBurn Pro install CD) and its downloading all it needs, then asking me to restart my computer .. after the computer starts up and I plug in the re-writer I get an error message saying:
"The file 'USBNTMAP.SYS' was not found" then at the bottom of the window it gives the dialogue "copy file from" and in that box is "Q:driver\agere(~5\internal\v90v~5.92\win98SE" .. if you say "OK" to this destination it then asks me to put the ME installation disk into my CD drive .. which is a big problem, as when I bought the computer ME was already installed (part of the package) and I have never even had this disk .. it does give you the option to go browse for another driver, so I have searched my hard drive to see if these files were on it but misplaced, but didn't find anything.
I then select to skip that file as I cannot do much else and i get another error message (exactly the same message as above except the file name is different):
"The file 'USBSTOR.SYS' was not found" .. followed by the same as before (above)
This has happened to me before in the past, when I tried to reinstall my fuji camera after I had a total system breakdown and needed to reboot from the red 'emergency' disk they provided with my computer. Since using this emergency disk I have never been able to use my camera again .. it gives me the exact same error message as above .. so I can only imagine that the drivers for the USB ports are missing maybe? .. one thing I could mention is that I have 2 USB ports on the front of my computer, one above the other .. the top one has broken slightly .. the little bit of metal that sits in the USB port to which you plug in your hardware USB lead had fell out, so I can only use the bottom one now .. im not sure if that would cause such a problem?
Another thing I done previously, when I tried to install my camera after the 'emergency' procedure, was to go find these files "USBNTMAP.SYS" and "USBSTOR.SYS" from a website (microsoft im thinking, but was a long time ago I cannot truly remember) .. I did in fact find both the files and placed them somewhere I thought might be good (sorry, us novices should never be let loose!) and in fact it totally stuffed up my system (surprise surprise) and I had to do a system restore, luckily I managed to get it all back to how it was before, which then put me off of even trying to sort out this problem
So, all in all, I really don't know what to do now .. I only want to plug this CD re-writer in to extract all my information from the hard drive as im upgrading this dinosaur shortly .. any help on this matter would be greatly appreciated, thank you for reading