Hello and welcome.
Run-time error '372':Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.
Download MSFT Visual Basic from here http://www.microsoft.com/downloads/details...;displaylang=enInstructions
Before starting the download, create a download directory on your computer. If your internet connection is less than 300K, it is recommended that you run the multi-part download by following the "More Information" link at the upper right, then clicking "Download Now."
Click "Download" to begin downloading the single download. When prompted by the download software, choose the option "Save this program to disk" and click OK. Then select the directory you created on your computer.
Run the file from the download directory. When prompted, select the same directory you created on your computer. You will be expanding the contents of the EXE into this directory.
Run SetupSP6.exe from the download directory. When you accept the terms of the electronic End User License Agreement (EULA) the setup software will replace the appropriate files in your Visual Basic 6.0 installation.
If good run MBAM and post back the log..
We can fix the other iisue also..
Please run System File Checker sfc /scannow
... For more information on this tool see How To Use Sfc.exe
To Repair System Files
NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd
into the Start/Search box,
in the list above and select 'Run as Administrator
You will need your operating system CD handy.
Open Windows Task Manager....by pressing CTRL+SHIFT+ESC
Then click File
.. then New Task(Run)
In the box that opens type sfc /scannow
......There is a space between c and /
Let it run and insert the XP CD when asked.
We also want to run these.. You may need to run these to even get the others to work if they didn't.Next run ATF and SAS:
If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
From your regular user account..
Download Attribune's ATF Cleaner
and then SUPERAntiSpyware
, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update
Under Scanner Options
make sure the following are checked (leave all others unchecked):Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close
" button to leave the control center screen and exit the program. DO NOT run yet.
Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 MethodRestart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you
should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
to run the program.
Under Main "Select Files to Delete
" choose: Select All
Click the Empty Selected
button.If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive
Perform a Complete
scan. After scan,Verify they are all
on the summary screen to quarantine all
If asked if you want to reboot, click "Yes"
and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
, then click the Statistics/Logs
Under Scanner Logs
, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current
dated log and press View
A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply
to exit the program.
Please ask any needed questions,post logs and Let us know how the PC is running now.