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Possible virus on Vista

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#1 Zachary FTW

Zachary FTW

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Posted 16 June 2010 - 06:00 AM

Hey, there, computer folk.
I've been having problems with my computer.
Since about 2-3 days ago, my computer has continuously reverted back to the Windows Classic theme, and programs will keep freezing whenever I try to save a file, or open files; not only in internet explorer, but other programs I use, such as Guitar Pro and Windows Movie Maker. I have to open the task manager to close them down, then reopen, otherwise I am stuck with a frozen window.
I have scanned my computer various times using Malware Byte's Anti-Malware, and it has come up with many viruses, which I have since removed, but none of them seem to be causing this problem.

Any help would great.
Thank you.

Just found out, after about 1 minute of waiting for the program to save/open, it worked.
But still, this is far too long to wait. Please, help.

I just remembered that random Internet Explorer windows keep opening up with random search engines. Also, when I search on google and click on links, they will not lead me to the correct link and instead send me to another search engine. I assume this is some form of spyware/adware.
My computer is Vista Home edition.

EDIT: Moved from Vista to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 16 June 2010 - 08:56 AM.

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#2 boopme


    To Insanity and Beyond

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Posted 16 June 2010 - 09:46 AM

Hello and welcome,

Let's do a quick scan and see if something shows.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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