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Problem with Vista after malware removal


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#1 mhardeman

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Posted 15 June 2010 - 08:26 PM

I recently became infected with a version of the av soft virus, which I removed with Malwarebytes... and I thought everything would be fine.
Now, I'm having several problems... I can't access most programs, Itunes tries to reinstall but then says the operation cannot be performed.
I can't open any download link in IE, it says there is a .exe error, and the page could not be found. Other problems include not being able to print at all from the internet, and not being able to open/view any .pdf, or video. The internet is extremely slow, compared to before....
I honestly have no idea where to start, or what to do... any ideas?
Thanks!

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#2 boopme

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Posted 15 June 2010 - 10:24 PM

Probably still infected. We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware

Removal Logs
and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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