Posted 15 June 2010 - 01:39 PM
Hi,
Lenovo X61 Laptop
Windows 6.0.6001 Service Pack 1 (Vista)
My computer has been BSODing regularly for the last couple months. I called Lenovo last month and they diagnosed it as needing a hard drive replacement. I think the hard drive finally crashed on me today. I want to find out if I can rescue any files off of my hard drive before I send it to Lenovo for a new hard drive.
Problem description: When I try to boot up the computer, it only gives me two options: run Lenovo Rescue and Recovery, or Start Windows Normally. When I try to Start Windows Normally, it BSODs and fails to boot every single time (I have tried many times) with the error code 0x000024, give or take a few 0s. I also cannot boot through Lenovo Rescue and Recovery. RnR loads, but then it asks me to select my operating system from a list/menu and none shows up. I have no choice but to cancel RnR and Start Windows Normally...which then fails and gives me a BSOD.
I can send in the laptop to Lenovo right now and have them replace the hard drive. However, that would involve losing all my data. Is there a way for me to rescue some files from my hard drive before I send it in and they wipe my hard drive?
Note: this laptop has no CD drive and I do not possess an external CD drive. I do not possess any Windows disks of any sort. If necessary, I can access several other Windows computers that do have CD drives.
Thanks for any help you can offer.