Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help with business computer...hijack log


  • This topic is locked This topic is locked
5 replies to this topic

#1 BOOSTEDH23A1

BOOSTEDH23A1

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:04:56 AM

Posted 15 June 2010 - 08:22 AM

Hey guys i am having trouble with my computer freezing. my moniters are on and show active, but the computer willnt "wakeup" i ran mbam and alot of other scanners... here is my hijack log.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:08:19 AM, on 6/15/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DELL\Dell Laser MFP 1600n\NetworkScan\DNSCST.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\mmc.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\System32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts file is located at: C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DellNSCST] "C:\Program Files\DELL\Dell Laser MFP 1600n\NetworkScan\DNSCST.exe" /HIDEUI
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [DLSService] "C:\Program Files\DYMO\DYMO Label Software\DLSService.exe"
O4 - HKLM\..\Run: [CardScanAgent] "C:\Program Files\CardScan\CardScan\CardScanAgent.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DymoQuickPrint] "C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3567084812-3420305623-467141689-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'QBDataServiceUser17')
O4 - HKUS\S-1-5-21-3567084812-3420305623-467141689-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'QBDataServiceUser17')
O4 - HKUS\S-1-5-21-3567084812-3420305623-467141689-1007\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'QBDataServiceUser20')
O4 - HKUS\S-1-5-21-3567084812-3420305623-467141689-1007\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'QBDataServiceUser20')
O4 - Global Startup: PC Caller ID.lnk = C:\Program Files\Hargray\PC Caller ID\PCCallerID.exe
O4 - Global Startup: QuickBooks Database Server Manager.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {00130000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (13.0)) - http://www.napaaccount.com/rfmweb/LTOCX13N.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-p...ra/ieatgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: QuickBooksDB20 - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~3\QBDBMgrN.exe

--
End of file - 10121 bytes




there is no ADS





here is my startup list



StartupList report, 6/15/2010, 9:21:09 AM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HiJackThis\HiJackThis.EXE
Detected: Windows 7 (WinNT 6.00.3504)
Detected: Internet Explorer v8.00 (8.00.7600.16385)
* Using default options
==================================================

Running processes:

C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DELL\Dell Laser MFP 1600n\NetworkScan\DNSCST.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\mmc.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\System32\notepad.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup]
PC Caller ID.lnk = C:\Program Files\Hargray\PC Caller ID\PCCallerID.exe
QuickBooks Database Server Manager.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

AVG9_TRAY = C:\PROGRA~1\AVG\AVG9\avgtray.exe
SunJavaUpdateSched = "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
DellNSCST = "C:\Program Files\DELL\Dell Laser MFP 1600n\NetworkScan\DNSCST.exe" /HIDEUI
Acrobat Assistant 8.0 = "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
(Default) =
DLSService = "C:\Program Files\DYMO\DYMO Label Software\DLSService.exe"
CardScanAgent = "C:\Program Files\CardScan\CardScan\CardScanAgent.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Intuit SyncManager = C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
MSSE = "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Sidebar = C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
DymoQuickPrint = "C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe" /startup
msnmsgr = "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
Google Update = "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c

--------------------------------------------------

Load/Run keys from C:\Windows\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=avgrsstx.dll

--------------------------------------------------

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG9\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - (no file) - {5C255C8A-E604-49b4-9D64-90988571CECB}
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}
(no name) - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll - {AE7CD045-E861-484f-8273-0445EE161910}
(no name) - C:\Program Files\Windows Live\Toolbar\wltcore.dll - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}

--------------------------------------------------

Enumerating Task Scheduler jobs:

GoogleUpdateTaskUserS-1-5-21-3567084812-3420305623-467141689-1000Core.job
GoogleUpdateTaskUserS-1-5-21-3567084812-3420305623-467141689-1000UA.job
ParetoLogic Privacy Controls_{FAED2A74-4E0D-11DF-8DE1-001AA0175177}.job
ParetoLogic Registration3.job
ParetoLogic Update Version3.job
RegCure Program Check.job
RegCure Startup.job
RegCure.job

--------------------------------------------------

Enumerating Download Program Files:

[LEAD Main Control (13.0)]
CODEBASE = http://www.napaaccount.com/rfmweb/LTOCX13N.cab

[GpcContainer Class]
CODEBASE = https://pc.mywebexpc.com/client/v_mywebex-p...ra/ieatgpc1.cab

[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #4: C:\Windows\system32\napinsp.dll
NameSpace #5: C:\Windows\system32\pnrpnsp.dll
NameSpace #6: C:\Windows\system32\pnrpnsp.dll
NameSpace #7: C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
NameSpace #8: C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: *Registry key not found*

--------------------------------------------------
End of report, 8,136 bytes
Report generated in 0.110 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only



BC AdBot (Login to Remove)

 


#2 pwgib

pwgib

  • Malware Response Team
  • 2,956 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:God's Country
  • Local time:02:56 AM

Posted 21 June 2010 - 09:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 BOOSTEDH23A1

BOOSTEDH23A1
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:04:56 AM

Posted 21 June 2010 - 01:57 PM

computer hangs. seems like it might be a quickbooks 2009 or outlook 07 issue, but i want to make sure...


DDS (Ver_10-03-17.01) - NTFSx86
Run by Mike at 14:53:16.47 on Mon 06/21/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2046.888 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\DELL\Dell Laser MFP 1600n\NetworkScan\DNSCST.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Hargray\PC Caller ID\PCCallerID.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\PROGRA~1\Intuit\QUICKB~3\QBDBMgrN.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Mike\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DymoQuickPrint] "c:\program files\dymo\dymo label software\DymoQuickPrint.exe" /startup
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Google Update] "c:\users\mike\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [DLSService] "c:\program files\dymo\dymo label software\DLSService.exe"
mRun: [CardScanAgent] "c:\program files\cardscan\cardscan\CardScanAgent.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [DellNSCST] "c:\program files\dell\dell laser mfp 1600n\networkscan\DNSCST.exe" /HIDEUI
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pccall~1.lnk - c:\program files\hargray\pc caller id\PCCallerID.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\QBServerUtilityMgr.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {00130000-B1BA-11CE-ABC6-F5B2E79D9E3F} - hxxp://www.napaaccount.com/rfmweb/LTOCX13N.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://pc.mywebexpc.com/client/v_mywebex-pcnow/ra/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\mike\appdata\roaming\mozilla\firefox\profiles\cd1vom81.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\mike\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrw7x;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSwx.sys [2010-1-20 25096]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2010-1-20 52872]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-4 64288]
R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2010-1-20 24856]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-20 216200]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-20 29584]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-20 242896]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-5 916760]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-5 308064]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-6-1 2331544]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-3-5 5888008]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832]
R2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
R2 SSPORT;SSPORT;c:\windows\system32\drivers\ssport.sys [2010-1-20 5120]
R3 AVGIDSDriverw7x;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSDriver.sys [2010-1-20 122376]
R3 AVGIDSFilterw7x;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSFilter.sys [2010-1-20 30216]
R3 AVGIDSShimw7x;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSShim.sys [2010-1-20 20488]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
R3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\intuit\quickb~3\qbdbmgrn.exe -hvquickbooksdb20 --> c:\progra~1\intuit\quickb~3\QBDBMgrN.exe -hvQuickBooksDB20 [?]
R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
S2 MLPTDR_Q;MLPTDR_Q;c:\windows\system32\MLPTDR_Q.SYS [2004-11-19 18848]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-1-29 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-24 1343400]

=============== Created Last 30 ================

2010-06-17 18:28:20 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-15 18:46:37 0 d-----w- c:\program files\common files\SWF Studio
2010-06-15 18:44:58 24576 ------w- c:\windows\SvcCon.exe
2010-06-15 18:43:49 65536 ----a-w- c:\windows\system32\ssdevm.dll
2010-06-15 18:43:49 57344 ----a-w- c:\windows\system32\SSCoinst.dll
2010-06-15 18:43:49 53248 ----a-w- c:\windows\system32\VdSetup.dll
2010-06-15 18:43:49 53248 ----a-w- c:\windows\system32\SVSetup.dll
2010-06-15 18:43:49 49152 ----a-w- c:\windows\system32\ssusbpn.dll
2010-06-15 18:43:49 151552 ----a-w- c:\windows\system32\VdSetup.Exe
2010-06-15 18:43:49 143360 ----a-w- c:\windows\system32\SSCoinst.exe
2010-06-15 18:43:49 135168 ----a-w- c:\windows\system32\SVSetup.Exe
2010-06-15 18:43:49 13227 ----a-w- c:\windows\system32\DelR1LMK.DLL
2010-06-15 18:42:29 212992 ----a-r- c:\windows\system32\delmonNT.dll
2010-06-15 18:42:29 122880 ----a-r- c:\windows\system32\delSNMP.dll
2010-06-15 18:41:44 0 d-----w- c:\program files\DELL
2010-06-15 12:54:57 0 d-----w- c:\program files\Trend Micro
2010-06-09 10:14:35 2326528 ----a-w- c:\windows\system32\win32k.sys
2010-06-09 10:14:34 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-09 10:14:29 977920 ----a-w- c:\windows\system32\wininet.dll
2010-06-09 10:14:24 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-06-09 10:14:23 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-06 04:06:11 176783982 ------w- c:\windows\MEMORY.DMP
2010-06-04 16:31:47 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-05-26 03:32:15 2048 ----a-w- c:\windows\system32\tzres.dll

==================== Find3M ====================

2010-06-01 12:03:37 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-29 19:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-20 16:30:14 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-01-22 14:23:46 27759 --sh--r- c:\program files\DLS8Uninstall.log
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-29 13:52:43 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-01-23 08:19:25 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 14:54:17.90 ===============

Attached Files



#4 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:56 AM

Posted 23 June 2010 - 08:40 AM

Hi and welcome to BC. smile.gif

At first glance your logs looks alright. Let's take a deeper look. If everything comes out clean then I would suggest you post for assistance in the Windows 7 forum.

Do this......

Please rerun MBAM.

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
    • Update Malwarebytes' Anti-Malware <--- Important!!
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

==========

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push

==========

Download Sophos Anti-rootkit & save it to your desktop.
Be sure to read the Sophos Anti-Rookit User Manual. A copy of this manual sarman.pdf can also be found inside the program folder after installation.
  • Double-click sarsfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
  • Make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click "Start scan".
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will be done when you restart your computer. Click "Restart Now".
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Note: If the scan is performed while the computer is in use, false positives may appear in the scan results. This is caused by files or registry entries being deleted, including temporary files being deleted automatically.

==========


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.


    Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All

  4. Copy and Paste the following code into the textbox. Do not include the word "Code"


    CODE
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %SYSTEMDRIVE%\*.exe
    /md5start
    userinit.exe
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    /md5stop
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\drivers\*.sys /90
    CREATERESTOREPOINT

  5. Push
  6. A report will open. Copy and Paste that report in your next reply.
  7. Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

==========

Please note ---> If your OS is 64bit then this program will not run so it may be omitted.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

==========

With your next post please provide:

* MBAM log
* ESET log
* Sarsan log
* OTL.txt
* Extra.txt
* Gmer log (if your OS is 32bit)
* Accurate description of current problems

Kind regards,
~t
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#5 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:56 AM

Posted 26 June 2010 - 06:29 AM

Do you still desire help?
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#6 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:56 AM

Posted 30 June 2010 - 06:25 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users