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Browser redirect virus


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8 replies to this topic

#1 Sam_G

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Posted 15 June 2010 - 02:12 AM

Picked up a virus via e-mail or facebook or something. Virus redirects yahoo/google search result links to 3rd party websites, advertisements, etc. Virus also randomly opens new IE sessions with "you've got a virus" notifications.

Tried Ad-aware, malware bytes, SuperAntiSpyware, and Avira AntiVir. They all cleaned different trojan or worm viruses at different times. Once the computer is seemingly back to normal, subsequent internet browsing causes new viruses to load (and new results for the programs listed to clean). I have done complete scans by each of the programs several times over the past two weeks. The viruses always come back.

I would love to not have to reload the entire computer. Several other threads on this site looked very similar to my situation and responses seemed positive and helpful.

DDS log below. Ark and Attach logs attached. Thank you in advance for any help.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Sam at 22:25:10.09 on Mon 06/14/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.454 [GMT -7:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OA012Mon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sam\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Page = hxxp://www.live.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OA012Mon] c:\windows\OA012Mon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: cnet.com\download
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: {86C12760-22E5-46FA-B32A-A8F2209415B3} = 192.168.2.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-12-27 14248]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-6-8 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-6-8 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-6-8 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-6-8 60936]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-12-27 143840]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2009-12-27 134144]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2009-12-27 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2009-12-27 272256]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-12-27 162816]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-12-27 1684736]

=============== Created Last 30 ================

2010-06-15 05:23:50 0 ----a-w- c:\documents and settings\sam\defogger_reenable
2010-06-10 05:13:23 0 d--h--w- c:\windows\PIF
2010-06-10 04:28:22 0 d-----w- c:\docume~1\sam\applic~1\Avira
2010-06-09 03:54:50 0 d-----w- c:\docume~1\sam\applic~1\SUPERAntiSpyware.com
2010-06-09 03:54:50 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-09 03:54:32 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-09 02:33:47 0 d-----w- c:\windows\system32\NtmsData
2010-06-09 02:29:56 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-06-09 02:29:55 0 d-----w- c:\program files\Avira
2010-06-09 02:29:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-06-02 23:20:48 0 d-----w- c:\program files\Shared
2010-05-29 22:20:14 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-29 00:53:55 0 d-----w- c:\docume~1\sam\applic~1\Malwarebytes
2010-05-29 00:53:47 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-29 00:53:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-29 00:53:45 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-29 00:53:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-28 18:28:56 2 ----a-w- c:\windows\011111546115.xxe
2010-05-28 18:23:41 0 d-----w- c:\program files\webserver
2010-05-28 04:55:24 0 d-----w- c:\program files\InterActual
2010-05-28 04:53:19 0 d-----w- c:\docume~1\alluse~1\applic~1\Uninstall
2010-05-28 04:51:50 0 d-----w- c:\program files\common files\SureThing Shared
2010-05-28 04:50:28 0 d-----w- c:\program files\common files\Sonic Shared
2010-05-28 04:49:40 0 d-----w- c:\program files\Roxio

==================== Find3M ====================

2010-06-15 05:05:43 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-06-15 05:05:40 57752 ----a-w- c:\windows\system32\rpcnet.dll
2010-05-08 01:53:35 684 ----a-w- c:\docume~1\sam\applic~1\wklnhst.dat
2010-04-15 06:41:34 57752 ------w- c:\windows\system32\rpcnet.exe
2009-12-27 10:32:10 75 --sh--r- c:\windows\CT4CET.bin

============= FINISH: 22:26:55.28 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 June 2010 - 03:25 PM

Greetings

One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Sam_G

Sam_G
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Posted 16 June 2010 - 01:45 AM

ComboFix ran successfully. Several minutes of internet browsing showed no virus re-loads, browser redirects, or IE sessions opening without permission. Tried google and yahoo, clicked on dozens of links, no redirects. Looks okay so far. If I see more symptoms in the next day or so, I will reply here.

If that was it, thank you so much.

Combofix log below:

ComboFix 10-06-15.02 - Sam 06/15/2010 22:44:51.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.673 [GMT -7:00]
Running from: c:\documents and settings\Sam\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Ashley\Application Data\install.dat
c:\documents and settings\Sam\Application Data\install.dat
c:\program files\Shared
c:\program files\webserver
c:\windows\system32\config\system~1\applic~1\install.dat
c:\windows\system32\config\systemprofile\Application Data\install.dat
c:\windows\system32\drivers\etc\lmhosts
c:\windows\system32\pthreadVC.dll
c:\windows\xpsp1hfm.log

Infected copy of c:\windows\system32\drivers\netbt.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NPF
-------\Legacy_WEBSERVER


((((((((((((((((((((((((( Files Created from 2010-05-16 to 2010-06-16 )))))))))))))))))))))))))))))))
.

2010-06-14 07:37 . 2010-06-14 07:37 63488 ----a-w- c:\documents and settings\Ashley\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-14 07:37 . 2010-06-14 07:37 52224 ----a-w- c:\documents and settings\Ashley\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-06-14 07:36 . 2010-06-14 07:36 117760 ----a-w- c:\documents and settings\Ashley\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-14 07:36 . 2010-06-14 07:36 -------- d-----w- c:\documents and settings\Ashley\Application Data\SUPERAntiSpyware.com
2010-06-10 05:13 . 2010-06-10 05:13 -------- d--h--w- c:\windows\PIF
2010-06-10 04:28 . 2010-06-10 04:28 -------- d-----w- c:\documents and settings\Sam\Application Data\Avira
2010-06-10 04:23 . 2010-06-10 04:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Creative
2010-06-10 04:21 . 2010-06-10 04:21 -------- d-----w- c:\documents and settings\Sam\Application Data\Creative
2010-06-09 03:55 . 2010-06-15 04:02 63488 ----a-w- c:\documents and settings\Sam\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-09 03:55 . 2010-06-09 03:55 52224 ----a-w- c:\documents and settings\Sam\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-06-09 03:55 . 2010-06-15 04:02 117760 ----a-w- c:\documents and settings\Sam\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-09 03:54 . 2010-06-09 03:54 -------- d-----w- c:\documents and settings\Sam\Application Data\SUPERAntiSpyware.com
2010-06-09 03:54 . 2010-06-09 03:54 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-06-09 03:54 . 2010-06-09 03:54 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-06-09 03:44 . 2010-06-09 03:44 503808 ----a-w- c:\documents and settings\Sam\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-21b5c5e3-n\msvcp71.dll
2010-06-09 03:44 . 2010-06-09 03:44 499712 ----a-w- c:\documents and settings\Sam\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-21b5c5e3-n\jmc.dll
2010-06-09 03:44 . 2010-06-09 03:44 348160 ----a-w- c:\documents and settings\Sam\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-21b5c5e3-n\msvcr71.dll
2010-06-09 02:33 . 2010-06-09 02:33 -------- d-----w- c:\windows\system32\NtmsData
2010-06-09 02:33 . 2010-06-09 02:33 -------- d-----w- c:\documents and settings\Ashley\Application Data\Avira
2010-06-09 02:29 . 2010-03-01 17:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys
2010-06-09 02:29 . 2010-02-16 21:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-06-09 02:29 . 2009-05-11 19:49 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys
2010-06-09 02:29 . 2009-05-11 19:49 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys
2010-06-09 02:29 . 2010-06-09 02:29 -------- d-----w- c:\program files\Avira
2010-06-09 02:29 . 2010-06-09 02:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2010-06-02 10:06 . 2010-06-02 10:06 -------- d-----w- c:\documents and settings\Ashley\Application Data\Malwarebytes
2010-06-01 23:58 . 2010-06-01 23:58 -------- d-----w- c:\windows\Sun
2010-05-29 22:20 . 2010-05-29 22:20 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-29 09:36 . 2010-06-12 04:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-05-29 00:53 . 2010-05-29 00:53 -------- d-----w- c:\documents and settings\Sam\Application Data\Malwarebytes
2010-05-29 00:53 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-29 00:53 . 2010-05-29 00:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-29 00:53 . 2010-05-29 00:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-29 00:53 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-28 04:55 . 2010-05-28 04:55 -------- d-----w- c:\program files\InterActual
2010-05-28 04:51 . 2010-05-28 04:51 -------- d-----w- c:\program files\Common Files\SureThing Shared
2010-05-28 04:50 . 2010-05-28 04:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Sonic
2010-05-28 04:50 . 2010-06-04 07:02 -------- d-----w- c:\program files\Common Files\Sonic Shared
2010-05-28 04:45 . 2010-05-28 04:45 -------- d-----w- c:\documents and settings\Ashley\Application Data\Roxio Log Files
2010-05-27 01:22 . 2010-05-27 01:22 503808 ----a-w- c:\documents and settings\Ashley\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-2e5c3efe-n\msvcp71.dll
2010-05-27 01:22 . 2010-05-27 01:22 499712 ----a-w- c:\documents and settings\Ashley\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-2e5c3efe-n\jmc.dll
2010-05-27 01:22 . 2010-05-27 01:22 348160 ----a-w- c:\documents and settings\Ashley\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-2e5c3efe-n\msvcr71.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-16 05:56 . 2010-01-05 22:10 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-06-16 05:56 . 2010-01-03 23:03 57752 ----a-w- c:\windows\system32\rpcnet.dll
2010-05-28 04:56 . 2010-01-03 04:37 34000 ----a-w- c:\documents and settings\Ashley\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-28 04:53 . 2010-05-28 04:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Uninstall
2010-05-28 04:52 . 2010-05-28 04:49 -------- d-----w- c:\program files\Roxio
2010-05-28 04:52 . 2010-05-28 04:49 -------- d-----w- c:\program files\Common Files\Roxio Shared
2010-05-28 04:49 . 2010-05-28 04:49 -------- d-----w- c:\documents and settings\All Users\Application Data\InstallShield
2010-05-28 04:49 . 2009-12-27 10:25 -------- d-----w- c:\program files\Common Files\InstallShield
2010-05-28 04:49 . 2010-05-28 04:49 10134 ----a-r- c:\documents and settings\Ashley\Application Data\Microsoft\Installer\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}\ARPPRODUCTICON.exe
2010-05-11 06:51 . 2010-05-11 06:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Belkin
2010-05-09 15:26 . 2010-05-09 15:26 144053 ----a-w- c:\documents and settings\Sam\Application Data\Move Networks\uninstall.exe
2010-05-09 15:26 . 2010-05-09 15:26 -------- d-----w- c:\documents and settings\Sam\Application Data\Move Networks
2010-05-09 15:26 . 2010-01-27 06:34 5640640 ----a-w- c:\documents and settings\Sam\Application Data\Move Networks\plugins\071801000006\npqmp071801000006.dll
2010-05-08 01:53 . 2010-01-19 04:38 684 ----a-w- c:\documents and settings\Sam\Application Data\wklnhst.dat
2010-04-15 06:41 . 2010-01-03 23:03 57752 ------w- c:\windows\system32\rpcnet.exe
2010-03-23 05:09 . 2010-01-03 03:37 34000 ----a-w- c:\documents and settings\Sam\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-27 10:32 . 2009-12-27 10:32 75 --sh--r- c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-15 1434920]
"RTHDCPL"="RTHDCPL.EXE" [2009-03-15 17529856]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-15 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-15 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-15 137752]
"OA012Mon"="c:\windows\OA012Mon.exe" [2009-09-01 24576]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-01-06 2289664]
"WSED"="c:\program files\WSED\WSED.exe" [2009-05-27 247080]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2009-07-22 623984]
"CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-02-23 320808]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"DMXLauncher"="c:\program files\Roxio\CinePlayer\DMXLauncher.exe" [2009-10-16 109040]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8085:TCP"= 8085:TCP:*:Disabled:HASP Port

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [12/27/2009 3:25 AM 14248]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 11:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 11:41 AM 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/8/2010 7:29 PM 135336]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [12/27/2009 3:31 AM 143840]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [12/27/2009 4:59 AM 134144]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [12/27/2009 4:59 AM 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [12/27/2009 4:59 AM 272256]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [12/27/2009 4:59 AM 162816]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [12/27/2009 4:58 AM 1684736]
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
Trusted Zone: cnet.com\download
TCP: {86C12760-22E5-46FA-B32A-A8F2209415B3} = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-15 22:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(912)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\System32\BCMLogon.dll
c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80.DLL
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll

- - - - - - - > 'explorer.exe'(1388)
c:\windows\system32\WININET.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\rpcnet.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2010-06-15 23:00:53 - machine was rebooted
ComboFix-quarantined-files.txt 2010-06-16 06:00

Pre-Run: 117,375,459,328 bytes free
Post-Run: 117,790,588,928 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - B8B5F23BC7530FDA49EAB6823EBBFE54


#4 gringo_pr

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Posted 16 June 2010 - 01:49 AM

Hello Sam

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9

    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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#5 Sam_G

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Posted 16 June 2010 - 03:04 AM

Uninstalled and reinstalled Adobe Reader (9.3)
Updated Java
Cleared Java Cache
TFC ran successfully
MBAM Quick Scan completed, nothing detected. Log included below.
ESET identified Olmarik.ZC trojan, see log below MBAM
Because of the ESET settings, we only quarantined, not removed the trojan, right?

No redirects or unwanted IE sessions yet. Internet search is working normally.


******************************************************
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4202

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/16/2010 12:18:50 AM
mbam-log-2010-06-16 (00-18-50).txt

Scan type: Quick scan
Objects scanned: 127854
Time elapsed: 7 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
******************************************************

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=d13e3d496643dc42ad493f623793fdf7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-16 08:00:25
# local_time=2010-06-16 01:00:25 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 16775141 100 93 0 35647483 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=50563
# found=1
# cleaned=0
# scan_time=2038
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\netbt.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I


#6 gringo_pr

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Posted 16 June 2010 - 03:14 AM

Hello Sam_G

Because of the ESET settings, we only quarantined, not removed the trojan, right? Combofix will make a backup of everthing it does in case something goes wrong - but the next step will remove it

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#7 Sam_G

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Posted 16 June 2010 - 05:21 AM

Followed clean-up procedures as recommended. Can I remove the other diagnostic programs as well? (GMER, ESET, etc).

I assume that the trio of programs recommended will be sufficient to keep my computer protected (as well as can be expected), and that I can remove the other antivir and malware removal programs I have installed to avoid potential program conflicts.

Thank you for your clear and effective help.

#8 gringo_pr

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Posted 16 June 2010 - 07:32 PM

Greetings

I assume that the trio of programs recommended will be sufficient to keep my computer protected (as well as can be expected), and that I can remove the other antivir and malware removal programs I have installed to avoid potential program conflicts. no don't remove your antivirus, the three programs I asked you to download complement the antivirus not replace it.


Gringo


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#9 gringo_pr

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Posted 20 June 2010 - 04:17 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

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