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Problems On Startup


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#1 joebeaven

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Posted 15 June 2010 - 01:21 AM

Hi,

I recently installed Windows 7 Ultimate and I'm having some problems when starting up. Sometimes the computer starts normally and sometimes it gets stuck on the black screen with the Windows logo. If I press the restart button I get a message about the Repair Startup Utility. If I allow it to run, I get a message saying it can't be repaired with the following details:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 2
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Is there anything I can do to get it starting up properly every time?

Thanks,
Joe

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#2 Jacee

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Posted 15 June 2010 - 10:39 AM

Do you have anything plugged into USB ports?

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#3 joebeaven

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Posted 15 June 2010 - 11:51 AM

I did the first time it happened on Sunday and the first time I restarted it after that it was OK, so I thought that was probably it, but I've tried starting it up with nothing plugged in the USB ports in the last couple of days and still had the problem.

My computer's been freezing quite a bit today and when it does I hear a noise that sounds like the hard drive struggling. I ran a checkdisk yesterday, but it didn't seem to help. Sometimes I can restart it and it'll be fine though.

Edited by joebeaven, 15 June 2010 - 11:53 AM.


#4 Jacee

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Posted 15 June 2010 - 02:18 PM

Did you do a 'clean install' or an upgrade? If an upgrade, what was the other OS?

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#5 joebeaven

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Posted 15 June 2010 - 02:37 PM

It wasn't an upgrade. I had the same version of Windows 7 on before. I didn't format the drive though. All my files were available in a folder called Windows.old.

#6 Jacee

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Posted 15 June 2010 - 07:33 PM

See this tutorial and follow the instructions for a "clean install". It should help you with your existing problems :huh:
http://www.sevenforums.com/tutorials/1649-...indows-7-a.html

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#7 joebeaven

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Posted 16 June 2010 - 02:52 AM

Launch Repair Utility ran again today and appeared to work. I've restarted a few times and it's worked perfectly every time. Hopefully it'll be OK because I really don't want to install Windows again. I use a lot of different software and it takes a long time to set up. Thank you for your advice Jacee.

#8 Jacee

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Posted 16 June 2010 - 10:29 AM

Thanks for replying back!

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