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Google Redirect Virus


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11 replies to this topic

#1 rocketsled

rocketsled

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Posted 14 June 2010 - 05:44 PM

Referred from here: http://www.bleepingcomputer.com/forums/t/323865/google-redirect/ ~ OB

I have a Google redirect virus. I run Microsoft Security Essentials, I also ran MalwareBytes, ATF and SAS and still have the Google redirect problem.

I have followed the preparation guide and have pasted in the results of my DDS run and have attached my GMER output as ark.txt.

Help!


DDS (Ver_10-03-17.01) - NTFSx86
Run by bhludzin at 22:10:25.97 on Sun 06/13/2010
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vistaâ„¢ Ultimate 6.0.6002.2.1252.1.1033.18.2037.924 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft SQL Server\90\DTS\Binn\MsDtsSrvr.exe
C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
D:\Program Files\Microsoft SQL Server\MSAS10.SQL2008\OLAP\bin\msmdsrv.exe
d:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft SQL Server\MSSQL.3\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
d:\Program Files\Microsoft SQL Server\MSRS10.SQL2008\Reporting Services\ReportServer\bin\ReportingServicesService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
d:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\Binn\fdlauncher.exe
d:\Program Files\Microsoft SQL Server\MSSQL10.SQL2008\MSSQL\Binn\fdhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HeldUp\HeldUp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\bhludzin.VIVISOFT\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.investorgrade.com/wiki/index.php?title=Billhome
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - d:\program files\microsoft money\system\mnyside.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [GoToMeeting] "c:\program files\citrix\gotomeeting\456\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\bhludz~1.viv\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\heldup.lnk - c:\program files\heldup\HeldUp.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - d:\program files\microsoft money\system\mnyside.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://access.investorgrade.com/dana-cached/sc/JuniperSetupClient.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll
mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - %SystemRoot%\system32\soundschemes.exe /AddRegistration
mASetup: {B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24} - %SystemRoot%\system32\soundschemes2.exe /AddRegistration

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 149040]
R1 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2009-5-27 202584]
R2 MsDtsServer100;SQL Server Integration Services 10.0;c:\program files\microsoft sql server\100\dts\binn\MsDtsSrvr.exe [2008-7-10 218136]
R2 MSOLAP$SQL2008;SQL Server Analysis Services (SQL2008);d:\program files\microsoft sql server\msas10.sql2008\olap\bin\msmdsrv.exe [2008-7-10 21945368]
R2 MSSQL$SQL2008;SQL Server (SQL2008);d:\program files\microsoft sql server\mssql10.sql2008\mssql\binn\sqlservr.exe [2008-7-10 40999448]
R2 ReportServer$SQL2008;SQL Server Reporting Services (SQL2008);d:\program files\microsoft sql server\msrs10.sql2008\reporting services\reportserver\bin\ReportingServicesService.exe [2008-7-10 1106968]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-6-18 42368]
R3 MSSQLFDLauncher$SQL2008;SQL Full-text Filter Daemon Launcher (SQL2008);d:\program files\microsoft sql server\mssql10.sql2008\mssql\binn\fdlauncher.exe [2008-7-10 31256]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-5-12 136176]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S3 SQLAgent$SQL2008;SQL Server Agent (SQL2008);d:\program files\microsoft sql server\mssql10.sql2008\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2007-2-22 2808664]

=============== Created Last 30 ================

2010-06-13 04:26:25 0 d-----w- c:\users\bhludz~1.viv\appdata\roaming\SUPERAntiSpyware.com
2010-06-13 04:26:25 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-06-13 04:26:13 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-12 21:58:32 0 d-----w- c:\users\bhludz~1.viv\appdata\roaming\Malwarebytes
2010-06-12 21:58:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-12 21:58:20 0 d-----w- c:\programdata\Malwarebytes
2010-06-12 21:58:19 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-11 19:16:48 0 d-sh--w- C:\$RECYCLE.BIN
2010-06-11 18:37:34 98816 ----a-w- c:\windows\sed.exe
2010-06-11 18:37:34 77312 ----a-w- c:\windows\MBR.exe
2010-06-11 18:37:34 256512 ----a-w- c:\windows\PEV.exe
2010-06-11 18:37:34 161792 ----a-w- c:\windows\SWREG.exe
2010-06-11 17:15:55 67072 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-11 17:15:29 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-06-11 17:15:07 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-06-11 17:15:05 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-10 21:31:58 80896 ----a-w- c:\windows\system32\dafc.sys
2010-06-01 20:33:41 0 d-----w- c:\windows\system32\WinNTDlls
2010-06-01 20:33:33 0 d-----w- c:\windows\system32\Win98Dlls
2010-05-25 22:53:29 2048 ----a-w- c:\windows\system32\tzres.dll
2010-05-20 20:31:57 0 d-----w- c:\temp\Copy
2010-05-20 20:31:48 0 d-----w- c:\temp\View
2010-05-19 18:07:30 50200 ----a-w- c:\windows\system32\perf-ReportServer$SQL2008-rsctr.dll
2010-05-19 18:01:04 50200 ----a-w- c:\windows\system32\perf-SQLAgent$SQL2008-sqlagtctr10.0.1600.22.dll
2010-05-19 18:00:39 79896 ----a-w- c:\windows\system32\perf-MSSQL$SQL2008-sqlctr10.0.1600.22.dll
2010-05-19 17:14:48 0 d-----w- c:\windows\system32\RsFx
2010-05-19 15:57:37 0 d-----w- c:\program files\Microsoft SQL Server 2008 Upgrade Advisor

==================== Find3M ====================

2010-06-11 21:06:03 997096 ----a-w- c:\windows\system32\perfh019.dat
2010-06-11 21:06:02 261558 ----a-w- c:\windows\system32\perfc019.dat
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-14 14:49:50 86016 ----a-w- c:\windows\inf\infstor.dat
2010-05-14 14:49:50 51200 ----a-w- c:\windows\inf\infpub.dat
2010-05-14 14:49:49 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-05-12 02:39:47 102096 ----a-w- c:\users\bhludz~1.viv\appdata\roaming\GDIPFONTCACHEV1.DAT
2010-05-04 05:59:21 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55:42 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55:42 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31:05 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-04-28 16:51:59 74076 ----a-w- c:\windows\fonts\upceb.ttf
2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-02-04 06:40:29 38684 ----a-w- c:\windows\inf\perflib\0419\perfd.dat
2010-02-04 06:40:29 38684 ----a-w- c:\windows\inf\perflib\0419\perfc.dat
2010-02-04 06:40:29 332666 ----a-w- c:\windows\inf\perflib\0419\perfi.dat
2010-02-04 06:40:29 332666 ----a-w- c:\windows\inf\perflib\0419\perfh.dat
2010-02-03 20:23:46 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:41:56 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-02-20 06:26:44 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2010-02-20 06:26:44 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat
2010-02-20 06:26:44 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\temporary internet files\content.ie5\index.dat
2010-02-24 12:31:40 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 22:12:35.01 ===============

Attached Files

  • Attached File  ark.txt   23.5KB   7 downloads

Edited by Orange Blossom, 14 June 2010 - 05:47 PM.


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#2 schrauber

schrauber

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Posted 19 June 2010 - 11:49 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 rocketsled

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Posted 20 June 2010 - 04:30 PM

Hi schrauber,

My DDS and GMER logs are included in the last post as per the Preparation Instructions.





#4 rocketsled

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Posted 20 June 2010 - 04:31 PM

Just to clarify further - I have a Google redirect virus, and I haven't installed anything else or made any computer changes since posting the DDS and GMER logs.


#5 schrauber

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Posted 22 June 2010 - 02:29 PM

Hello, rocketsled
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.






Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#6 rocketsled

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Posted 22 June 2010 - 04:31 PM

Hi schrauber,

Thanks for taking the time to look into this for me!

I have run ComboFix and the log is attached to this e-mail. I still have the Google redirect problem.

If you would rather have me paste the logs into the e-mail instead of attach them, let me know.

Thanks!


Attached Files



#7 schrauber

schrauber

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Posted 24 June 2010 - 05:37 AM

Yes, please post the logfiles here in the thread smile.gif

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#8 rocketsled

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Posted 24 June 2010 - 10:24 AM

I ran TDSSKiller.exe and the output is as follows:

11:22:42:816 4160 TDSS rootkit removing tool 2.3.2.0 May 31 2010 10:39:48
11:22:42:816 4160 ================================================================================
11:22:42:817 4160 SystemInfo:

11:22:42:817 4160 OS Version: 6.0.6002 ServicePack: 2.0
11:22:42:817 4160 Product type: Workstation
11:22:42:817 4160 ComputerName: MOBILE003
11:22:42:818 4160 UserName: bhludzin
11:22:42:818 4160 Windows directory: C:\Windows
11:22:42:818 4160 Processor architecture: Intel x86
11:22:42:818 4160 Number of processors: 2
11:22:42:818 4160 Page size: 0x1000
11:22:42:819 4160 Boot type: Normal boot
11:22:42:819 4160 ================================================================================
11:22:43:134 4160 Initialize success
11:22:43:135 4160
11:22:43:137 4160 Scanning Services ...
11:22:44:457 4160 Raw services enum returned 470 services
11:22:44:482 4160
11:22:44:487 4160 Scanning Drivers ...
11:22:45:282 4160 ACPI (82b296ae1892fe3dbee00c9cf92f8ac7) C:\Windows\system32\drivers\acpi.sys
11:22:45:337 4160 adp94xx (04f0fcac69c7c71a3ac4eb97fafc8303) C:\Windows\system32\drivers\adp94xx.sys
11:22:45:474 4160 adpahci (60505e0041f7751bdbb80f88bf45c2ce) C:\Windows\system32\drivers\adpahci.sys
11:22:45:501 4160 adpu160m (8a42779b02aec986eab64ecfc98f8bd7) C:\Windows\system32\drivers\adpu160m.sys
11:22:45:527 4160 adpu320 (241c9e37f8ce45ef51c3de27515ca4e5) C:\Windows\system32\drivers\adpu320.sys
11:22:45:605 4160 AFD (a201207363aa900abf1a388468688570) C:\Windows\system32\drivers\afd.sys
11:22:45:703 4160 agp440 (13f9e33747e6b41a3ff305c37db0d360) C:\Windows\system32\drivers\agp440.sys
11:22:45:759 4160 aic78xx (ae1fdf7bf7bb6c6a70f67699d880592a) C:\Windows\system32\drivers\djsvs.sys
11:22:45:780 4160 aliide (9eaef5fc9b8e351afa7e78a6fae91f91) C:\Windows\system32\drivers\aliide.sys
11:22:45:803 4160 amdagp (c47344bc706e5f0b9dce369516661578) C:\Windows\system32\drivers\amdagp.sys
11:22:45:821 4160 amdide (9b78a39a4c173fdbc1321e0dd659b34c) C:\Windows\system32\drivers\amdide.sys
11:22:45:923 4160 AmdK7 (18f29b49ad23ecee3d2a826c725c8d48) C:\Windows\system32\drivers\amdk7.sys
11:22:45:992 4160 AmdK8 (93ae7f7dd54ab986a6f1a1b37be7442d) C:\Windows\system32\drivers\amdk8.sys
11:22:46:034 4160 arc (5d2888182fb46632511acee92fdad522) C:\Windows\system32\drivers\arc.sys
11:22:46:069 4160 arcsas (5e2a321bd7c8b3624e41fdec3e244945) C:\Windows\system32\drivers\arcsas.sys
11:22:46:181 4160 AsyncMac (53b202abee6455406254444303e87be1) C:\Windows\system32\DRIVERS\asyncmac.sys
11:22:46:258 4160 atapi (1f05b78ab91c9075565a9d8a4b880bc4) C:\Windows\system32\drivers\atapi.sys
11:22:46:328 4160 athr (42a781b795b36a7182ded8b55c245153) C:\Windows\system32\DRIVERS\athr.sys
11:22:46:487 4160 b57nd60x (502f1c30bd50b32d00ce4dcaecc3d3c7) C:\Windows\system32\DRIVERS\b57nd60x.sys
11:22:46:538 4160 Beep (67e506b75bd5326a3ec7b70bd014dfb6) C:\Windows\system32\drivers\Beep.sys
11:22:46:567 4160 blbdrive (d4df28447741fd3d953526e33a617397) C:\Windows\system32\drivers\blbdrive.sys
11:22:46:713 4160 bowser (74b442b2be1260b7588c136177ceac66) C:\Windows\system32\DRIVERS\bowser.sys
11:22:46:745 4160 BrFiltLo (9f9acc7f7ccde8a15c282d3f88b43309) C:\Windows\system32\drivers\brfiltlo.sys
11:22:46:762 4160 BrFiltUp (56801ad62213a41f6497f96dee83755a) C:\Windows\system32\drivers\brfiltup.sys
11:22:46:786 4160 Brserid (b304e75cff293029eddf094246747113) C:\Windows\system32\drivers\brserid.sys
11:22:46:934 4160 BrSerWdm (203f0b1e73adadbbb7b7b1fabd901f6b) C:\Windows\system32\drivers\brserwdm.sys
11:22:46:957 4160 BrUsbMdm (bd456606156ba17e60a04e18016ae54b) C:\Windows\system32\drivers\brusbmdm.sys
11:22:46:975 4160 BrUsbSer (af72ed54503f717a43268b3cc5faec2e) C:\Windows\system32\drivers\brusbser.sys
11:22:46:997 4160 BTHMODEM (ad07c1ec6665b8b35741ab91200c6b68) C:\Windows\system32\drivers\bthmodem.sys
11:22:47:218 4160 cdfs (7add03e75beb9e6dd102c3081d29840a) C:\Windows\system32\DRIVERS\cdfs.sys
11:22:47:267 4160 cdrom (6b4bffb9becd728097024276430db314) C:\Windows\system32\DRIVERS\cdrom.sys
11:22:47:299 4160 circlass (e5d4133f37219dbcfe102bc61072589d) C:\Windows\system32\drivers\circlass.sys
11:22:47:423 4160 CLFS (d7659d3b5b92c31e84e53c1431f35132) C:\Windows\system32\CLFS.sys
11:22:47:475 4160 CmBatt (99afc3795b58cc478fbbbcdc658fcb56) C:\Windows\system32\DRIVERS\CmBatt.sys
11:22:47:521 4160 cmdide (0ca25e686a4928484e9fdabd168ab629) C:\Windows\system32\drivers\cmdide.sys
11:22:47:666 4160 Compbatt (6afef0b60fa25de07c0968983ee4f60a) C:\Windows\system32\DRIVERS\compbatt.sys
11:22:47:701 4160 cpuidlep (3a1dc7c08ae1af450ffd753a0fd82f9d) C:\Windows\system32\drivers\cpuidlep.sys
11:22:47:714 4160 crcdisk (741e9dff4f42d2d8477d0fc1dc0df871) C:\Windows\system32\drivers\crcdisk.sys
11:22:47:741 4160 Crusoe (1f07becdca750766a96cda811ba86410) C:\Windows\system32\drivers\crusoe.sys
11:22:47:886 4160 CSC (9bdb2e89be8d0ef37b1f25c3d3fc192c) C:\Windows\system32\drivers\csc.sys
11:22:47:930 4160 CVirtA (b5ecadf7708960f1818c7fa015f4c239) C:\Windows\system32\DRIVERS\CVirtA.sys
11:22:48:012 4160 CVPNDRVA (26deef07394624247d1f549bd94f0b15) C:\Windows\system32\Drivers\CVPNDRVA.sys
11:22:48:117 4160 dafc (a165620cfe6adf2ac8e230eddec76017) C:\Windows\system32\dafc.sys
11:22:48:118 4160 Suspicious file (NoAccess): C:\Windows\system32\dafc.sys. md5: a165620cfe6adf2ac8e230eddec76017
11:22:48:204 4160 DfsC (218d8ae46c88e82014f5d73d0236d9b2) C:\Windows\system32\Drivers\dfsc.sys
11:22:48:248 4160 disk (5d4aefc3386920236a548271f8f1af6a) C:\Windows\system32\drivers\disk.sys
11:22:48:343 4160 DNE (7b4fdfbe97c047175e613aa96f3de987) C:\Windows\system32\DRIVERS\dne2000.sys
11:22:48:430 4160 drmkaud (97fef831ab90bee128c9af390e243f80) C:\Windows\system32\drivers\drmkaud.sys
11:22:48:475 4160 DXGKrnl (5c7e2097b91d689ded7a6ff90f0f3a25) C:\Windows\System32\drivers\dxgkrnl.sys
11:22:48:629 4160 E1G60 (5425f74ac0c1dbd96a1e04f17d63f94c) C:\Windows\system32\DRIVERS\E1G60I32.sys
11:22:48:671 4160 Ecache (7f64ea048dcfac7acf8b4d7b4e6fe371) C:\Windows\system32\drivers\ecache.sys
11:22:48:704 4160 elxstor (23b62471681a124889978f6295b3f4c6) C:\Windows\system32\drivers\elxstor.sys
11:22:48:861 4160 ErrDev (3db974f3935483555d7148663f726c61) C:\Windows\system32\drivers\errdev.sys
11:22:48:899 4160 exfat (22b408651f9123527bcee54b4f6c5cae) C:\Windows\system32\drivers\exfat.sys
11:22:48:938 4160 fastfat (1e9b9a70d332103c52995e957dc09ef8) C:\Windows\system32\drivers\fastfat.sys
11:22:49:083 4160 fdc (afe1e8b9782a0dd7fb46bbd88e43f89a) C:\Windows\system32\DRIVERS\fdc.sys
11:22:49:107 4160 FileInfo (a8c0139a884861e3aae9cfe73b208a9f) C:\Windows\system32\drivers\fileinfo.sys
11:22:49:133 4160 Filetrace (0ae429a696aecbc5970e3cf2c62635ae) C:\Windows\system32\drivers\filetrace.sys
11:22:49:157 4160 flpydisk (85b7cf99d532820495d68d747fda9ebd) C:\Windows\system32\DRIVERS\flpydisk.sys
11:22:49:319 4160 FltMgr (01334f9ea68e6877c4ef05d3ea8abb05) C:\Windows\system32\drivers\fltmgr.sys
11:22:49:391 4160 Fs_Rec (65ea8b77b5851854f0c55c43fa51a198) C:\Windows\system32\drivers\Fs_Rec.sys
11:22:49:428 4160 fvevol (fecf4c2e42440a8d132bf94eee3c3fc9) C:\Windows\system32\DRIVERS\fvevol.sys
11:22:49:456 4160 gagp30kx (34582a6e6573d54a07ece5fe24a126b5) C:\Windows\system32\drivers\gagp30kx.sys
11:22:49:529 4160 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\Windows\system32\DRIVERS\GEARAspiWDM.sys
11:22:49:588 4160 giveio (77ebf3e9386daa51551af429052d88d0) C:\Windows\system32\giveio.sys
11:22:49:653 4160 HdAudAddService (3f90e001369a07243763bd5a523d8722) C:\Windows\system32\drivers\HdAudio.sys
11:22:49:705 4160 HDAudBus (062452b7ffd68c8c042a6261fe8dff4a) C:\Windows\system32\DRIVERS\HDAudBus.sys
11:22:49:806 4160 HidBth (1338520e78d90154ed6be8f84de5fceb) C:\Windows\system32\drivers\hidbth.sys
11:22:49:855 4160 HidIr (ff3160c3a2445128c5a6d9b076da519e) C:\Windows\system32\drivers\hidir.sys
11:22:49:924 4160 HidUsb (cca4b519b17e23a00b826c55716809cc) C:\Windows\system32\DRIVERS\hidusb.sys
11:22:49:944 4160 HpCISSs (16ee7b23a009e00d835cdb79574a91a6) C:\Windows\system32\drivers\hpcisss.sys
11:22:50:002 4160 HSFHWAZL (46d67209550973257601a533e2ac5785) C:\Windows\system32\DRIVERS\VSTAZL3.SYS
11:22:50:077 4160 HSF_DPV (ec36f1d542ed4252390d446bf6d4dfd0) C:\Windows\system32\DRIVERS\VSTDPV3.SYS
11:22:50:234 4160 HTTP (f870aa3e254628ebeafe754108d664de) C:\Windows\system32\drivers\HTTP.sys
11:22:50:282 4160 i2omp (c6b032d69650985468160fc9937cf5b4) C:\Windows\system32\drivers\i2omp.sys
11:22:50:336 4160 i8042prt (22d56c8184586b7a1f6fa60be5f5a2bd) C:\Windows\system32\DRIVERS\i8042prt.sys
11:22:50:450 4160 iaStorV (54155ea1b0df185878e0fc9ec3ac3a14) C:\Windows\system32\drivers\iastorv.sys
11:22:50:637 4160 igfx (9467514ea189475a6e7fdc5d7bde9d3f) C:\Windows\system32\DRIVERS\igdkmd32.sys
11:22:50:816 4160 iirsp (2d077bf86e843f901d8db709c95b49a5) C:\Windows\system32\drivers\iirsp.sys
11:22:50:845 4160 intelide (83aa759f3189e6370c30de5dc5590718) C:\Windows\system32\drivers\intelide.sys
11:22:50:857 4160 intelppm (224191001e78c89dfa78924c3ea595ff) C:\Windows\system32\DRIVERS\intelppm.sys
11:22:50:884 4160 IpFilterDriver (62c265c38769b864cb25b4bcf62df6c3) C:\Windows\system32\DRIVERS\ipfltdrv.sys
11:22:50:928 4160 IPMIDRV (b25aaf203552b7b3491139d582b39ad1) C:\Windows\system32\drivers\ipmidrv.sys
11:22:51:053 4160 IPNAT (8793643a67b42cec66490b2a0cf92d68) C:\Windows\system32\DRIVERS\ipnat.sys
11:22:51:102 4160 IRENUM (109c0dfb82c3632fbd11949b73aeeac9) C:\Windows\system32\drivers\irenum.sys
11:22:51:131 4160 isapnp (6c70698a3e5c4376c6ab5c7c17fb0614) C:\Windows\system32\drivers\isapnp.sys
11:22:51:179 4160 iScsiPrt (232fa340531d940aac623b121a595034) C:\Windows\system32\DRIVERS\msiscsi.sys
11:22:51:291 4160 iteatapi (bced60d16156e428f8df8cf27b0df150) C:\Windows\system32\drivers\iteatapi.sys
11:22:51:354 4160 iteraid (06fa654504a498c30adca8bec4e87e7e) C:\Windows\system32\drivers\iteraid.sys
11:22:51:366 4160 kbdclass (37605e0a8cf00cbba538e753e4344c6e) C:\Windows\system32\DRIVERS\kbdclass.sys
11:22:51:388 4160 kbdhid (18247836959ba67e3511b62846b9c2e0) C:\Windows\system32\drivers\kbdhid.sys
11:22:51:419 4160 klmd23 (67e1faa88fb397b3d56909d7e04f4dd3) C:\Windows\system32\drivers\klmd.sys
11:22:51:528 4160 KSecDD (86165728af9bf72d6442a894fdfb4f8b) C:\Windows\system32\Drivers\ksecdd.sys
11:22:51:586 4160 lltdio (d1c5883087a0c3f1344d9d55a44901f6) C:\Windows\system32\DRIVERS\lltdio.sys
11:22:51:606 4160 LSI_FC (c7e15e82879bf3235b559563d4185365) C:\Windows\system32\drivers\lsi_fc.sys
11:22:51:715 4160 LSI_SAS (ee01ebae8c9bf0fa072e0ff68718920a) C:\Windows\system32\drivers\lsi_sas.sys
11:22:51:775 4160 LSI_SCSI (912a04696e9ca30146a62afa1463dd5c) C:\Windows\system32\drivers\lsi_scsi.sys
11:22:51:788 4160 luafv (8f5c7426567798e62a3b3614965d62cc) C:\Windows\system32\drivers\luafv.sys
11:22:51:818 4160 megasas (0001ce609d66632fa17b84705f658879) C:\Windows\system32\drivers\megasas.sys
11:22:51:855 4160 MegaSR (c252f32cd9a49dbfc25ecf26ebd51a99) C:\Windows\system32\drivers\megasr.sys
11:22:51:956 4160 Modem (e13b5ea0f51ba5b1512ec671393d09ba) C:\Windows\system32\drivers\modem.sys
11:22:52:010 4160 monitor (0a9bb33b56e294f686abb7c1e4e2d8a8) C:\Windows\system32\DRIVERS\monitor.sys
11:22:52:030 4160 mouclass (5bf6a1326a335c5298477754a506d263) C:\Windows\system32\DRIVERS\mouclass.sys
11:22:52:049 4160 mouhid (93b8d4869e12cfbe663915502900876f) C:\Windows\system32\DRIVERS\mouhid.sys
11:22:52:160 4160 MountMgr (bdafc88aa6b92f7842416ea6a48e1600) C:\Windows\system32\drivers\mountmgr.sys
11:22:52:222 4160 MpFilter (dfa1cd670ea50a21c87c92c727c50950) C:\Windows\system32\DRIVERS\MpFilter.sys
11:22:52:249 4160 mpio (511d011289755dd9f9a7579fb0b064e6) C:\Windows\system32\drivers\mpio.sys
11:22:52:347 4160 MpNWMon (77075a384a94b83e19d78efbcf8a832e) C:\Windows\system32\DRIVERS\MpNWMon.sys
11:22:52:444 4160 mpsdrv (22241feba9b2defa669c8cb0a8dd7d2e) C:\Windows\system32\drivers\mpsdrv.sys
11:22:52:547 4160 Mraid35x (4fbbb70d30fd20ec51f80061703b001e) C:\Windows\system32\drivers\mraid35x.sys
11:22:52:616 4160 MRxDAV (82cea0395524aacfeb58ba1448e8325c) C:\Windows\system32\drivers\mrxdav.sys
11:22:52:648 4160 mrxsmb (454341e652bdf5e01b0f2140232b073e) C:\Windows\system32\DRIVERS\mrxsmb.sys
11:22:52:744 4160 mrxsmb10 (2a4901aff069944fa945ed5bbf4dcde3) C:\Windows\system32\DRIVERS\mrxsmb10.sys
11:22:52:806 4160 mrxsmb20 (28b3f1ab44bdd4432c041581412f17d9) C:\Windows\system32\DRIVERS\mrxsmb20.sys
11:22:52:861 4160 msahci (28023e86f17001f7cd9b15a5bc9ae07d) C:\Windows\system32\drivers\msahci.sys
11:22:52:970 4160 msdsm (4468b0f385a86ecddaf8d3ca662ec0e7) C:\Windows\system32\drivers\msdsm.sys
11:22:53:025 4160 Msfs (a9927f4a46b816c92f461acb90cf8515) C:\Windows\system32\drivers\Msfs.sys
11:22:53:038 4160 msisadrv (0f400e306f385c56317357d6dea56f62) C:\Windows\system32\drivers\msisadrv.sys
11:22:53:056 4160 MSKSSRV (d8c63d34d9c9e56c059e24ec7185cc07) C:\Windows\system32\drivers\MSKSSRV.sys
11:22:53:099 4160 MSPCLOCK (1d373c90d62ddb641d50e55b9e78d65e) C:\Windows\system32\drivers\MSPCLOCK.sys
11:22:53:179 4160 MSPQM (b572da05bf4e098d4bba3a4734fb505b) C:\Windows\system32\drivers\MSPQM.sys
11:22:53:251 4160 MsRPC (b49456d70555de905c311bcda6ec6adb) C:\Windows\system32\drivers\MsRPC.sys
11:22:53:295 4160 mssmbios (e384487cb84be41d09711c30ca79646c) C:\Windows\system32\DRIVERS\mssmbios.sys
11:22:53:364 4160 MSTEE (7199c1eec1e4993caf96b8c0a26bd58a) C:\Windows\system32\drivers\MSTEE.sys
11:22:53:443 4160 Mup (6a57b5733d4cb702c8ea4542e836b96c) C:\Windows\system32\Drivers\mup.sys
11:22:53:501 4160 NativeWifiP (85c44fdff9cf7e72a40dcb7ec06a4416) C:\Windows\system32\DRIVERS\nwifi.sys
11:22:53:614 4160 NDIS (1357274d1883f68300aeadd15d7bbb42) C:\Windows\system32\drivers\ndis.sys
11:22:53:754 4160 NdisTapi (0e186e90404980569fb449ba7519ae61) C:\Windows\system32\DRIVERS\ndistapi.sys
11:22:53:765 4160 Ndisuio (d6973aa34c4d5d76c0430b181c3cd389) C:\Windows\system32\DRIVERS\ndisuio.sys
11:22:53:811 4160 NdisWan (818f648618ae34f729fdb47ec68345c3) C:\Windows\system32\DRIVERS\ndiswan.sys
11:22:53:838 4160 NDProxy (71dab552b41936358f3b541ae5997fb3) C:\Windows\system32\drivers\NDProxy.sys
11:22:53:979 4160 NetBIOS (bcd093a5a6777cf626434568dc7dba78) C:\Windows\system32\DRIVERS\netbios.sys
11:22:54:028 4160 netbt (ecd64230a59cbd93c85f1cd1cab9f3f6) C:\Windows\system32\DRIVERS\netbt.sys
11:22:54:053 4160 nfrd960 (2e7fb731d4790a1bc6270accefacb36e) C:\Windows\system32\drivers\nfrd960.sys
11:22:54:194 4160 Npfs (d36f239d7cce1931598e8fb90a0dbc26) C:\Windows\system32\drivers\Npfs.sys
11:22:54:231 4160 nsiproxy (609773e344a97410ce4ebf74a8914fcf) C:\Windows\system32\drivers\nsiproxy.sys
11:22:54:304 4160 Ntfs (6a4a98cee84cf9e99564510dda4baa47) C:\Windows\system32\drivers\Ntfs.sys
11:22:54:460 4160 ntrigdigi (e875c093aec0c978a90f30c9e0dfbb72) C:\Windows\system32\drivers\ntrigdigi.sys
11:22:54:481 4160 Null (c5dbbcda07d780bda9b685df333bb41e) C:\Windows\system32\drivers\Null.sys
11:22:54:509 4160 nvraid (2edf9e7751554b42cbb60116de727101) C:\Windows\system32\drivers\nvraid.sys
11:22:54:660 4160 nvstor (abed0c09758d1d97db0042dbb2688177) C:\Windows\system32\drivers\nvstor.sys
11:22:54:680 4160 nv_agp (18bbdf913916b71bd54575bdb6eeac0b) C:\Windows\system32\drivers\nv_agp.sys
11:22:54:724 4160 NWADI (8261ca50939f83b87c0e474c51c8ef67) C:\Windows\system32\DRIVERS\NWADIenum.sys
11:22:54:891 4160 NWUSBModem (b7112f30d7eff4b5052eba879f46228f) C:\Windows\system32\DRIVERS\nwusbmdm.sys
11:22:54:930 4160 NWUSBPort (b7112f30d7eff4b5052eba879f46228f) C:\Windows\system32\DRIVERS\nwusbser.sys
11:22:54:973 4160 ohci1394 (6f310e890d46e246e0e261a63d9b36b4) C:\Windows\system32\DRIVERS\ohci1394.sys
11:22:55:126 4160 Parport (0fa9b5055484649d63c303fe404e5f4d) C:\Windows\system32\drivers\parport.sys
11:22:55:160 4160 partmgr (57389fa59a36d96b3eb09d0cb91e9cdc) C:\Windows\system32\drivers\partmgr.sys
11:22:55:190 4160 Parvdm (4f9a6a8a31413180d0fcb279ad5d8112) C:\Windows\system32\drivers\parvdm.sys
11:22:55:321 4160 pci (941dc1d19e7e8620f40bbc206981efdb) C:\Windows\system32\drivers\pci.sys
11:22:55:371 4160 pciide (fc175f5ddab666d7f4d17449a547626f) C:\Windows\system32\drivers\pciide.sys
11:22:55:394 4160 pcmcia (e6f3fb1b86aa519e7698ad05e58b04e5) C:\Windows\system32\drivers\pcmcia.sys
11:22:55:555 4160 PEAUTH (6349f6ed9c623b44b52ea3c63c831a92) C:\Windows\system32\drivers\peauth.sys
11:22:55:702 4160 PptpMiniport (ecfffaec0c1ecd8dbc77f39070ea1db1) C:\Windows\system32\DRIVERS\raspptp.sys
11:22:55:722 4160 Processor (2027293619dd0f047c584cf2e7df4ffd) C:\Windows\system32\drivers\processr.sys
11:22:55:763 4160 PSched (99514faa8df93d34b5589187db3aa0ba) C:\Windows\system32\DRIVERS\pacer.sys
11:22:55:944 4160 ql2300 (0a6db55afb7820c99aa1f3a1d270f4f6) C:\Windows\system32\drivers\ql2300.sys
11:22:56:092 4160 ql40xx (81a7e5c076e59995d54bc1ed3a16e60b) C:\Windows\system32\drivers\ql40xx.sys
11:22:56:106 4160 QWAVEdrv (9f5e0e1926014d17486901c88eca2db7) C:\Windows\system32\drivers\qwavedrv.sys
11:22:56:147 4160 RasAcd (147d7f9c556d259924351feb0de606c3) C:\Windows\system32\DRIVERS\rasacd.sys
11:22:56:181 4160 Rasl2tp (a214adbaf4cb47dd2728859ef31f26b0) C:\Windows\system32\DRIVERS\rasl2tp.sys
11:22:56:316 4160 RasPppoe (509a98dd18af4375e1fc40bc175f1def) C:\Windows\system32\DRIVERS\raspppoe.sys
11:22:56:357 4160 RasSstp (2005f4a1e05fa09389ac85840f0a9e4d) C:\Windows\system32\DRIVERS\rassstp.sys
11:22:56:402 4160 rdbss (b14c9d5b9add2f84f70570bbbfaa7935) C:\Windows\system32\DRIVERS\rdbss.sys
11:22:56:551 4160 RDPCDD (89e59be9a564262a3fb6c4f4f1cd9899) C:\Windows\system32\DRIVERS\RDPCDD.sys
11:22:56:594 4160 rdpdr (943b18305eae3935598a9b4a3d560b4c) C:\Windows\system32\DRIVERS\rdpdr.sys
11:22:56:742 4160 RDPENCDD (9d91fe5286f748862ecffa05f8a0710c) C:\Windows\system32\drivers\rdpencdd.sys
11:22:56:775 4160 RDPWD (30bfbdfb7f95559ede971f9ddb9a00ba) C:\Windows\system32\drivers\RDPWD.sys
11:22:56:918 4160 rimmptsk (355aac141b214bef1dbc1483afd9bd50) C:\Windows\system32\DRIVERS\rimmptsk.sys
11:22:56:945 4160 rimsptsk (a4216c71dd4f60b26418ccfd99cd0815) C:\Windows\system32\DRIVERS\rimsptsk.sys
11:22:56:957 4160 rismxdp (d231b577024aa324af13a42f3a807d10) C:\Windows\system32\DRIVERS\rixdptsk.sys
11:22:56:999 4160 RsFx0102 (fedd2710b75be3ecf078adace790c423) C:\Windows\system32\DRIVERS\RsFx0102.sys
11:22:57:151 4160 rspndr (9c508f4074a39e8b4b31d27198146fad) C:\Windows\system32\DRIVERS\rspndr.sys
11:22:57:198 4160 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
11:22:57:213 4160 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
11:22:57:364 4160 sbp2port (3ce8f073a557e172b330109436984e30) C:\Windows\system32\drivers\sbp2port.sys
11:22:57:401 4160 sdbus (8f36b54688c31eed4580129040c6a3d3) C:\Windows\system32\DRIVERS\sdbus.sys
11:22:57:560 4160 secdrv (90a3935d05b494a5a39d37e71f09a677) C:\Windows\system32\drivers\secdrv.sys
11:22:57:581 4160 Serenum (68e44e331d46f0fb38f0863a84cd1a31) C:\Windows\system32\drivers\serenum.sys
11:22:57:608 4160 Serial (c70d69a918b178d3c3b06339b40c2e1b) C:\Windows\system32\drivers\serial.sys
11:22:57:760 4160 sermouse (8af3d28a879bf75db53a0ee7a4289624) C:\Windows\system32\drivers\sermouse.sys
11:22:57:783 4160 sffdisk (3efa810bdca87f6ecc24f9832243fe86) C:\Windows\system32\drivers\sffdisk.sys
11:22:57:804 4160 sffp_mmc (e95d451f7ea3e583aec75f3b3ee42dc5) C:\Windows\system32\drivers\sffp_mmc.sys
11:22:57:864 4160 sffp_sd (3d0ea348784b7ac9ea9bd9f317980979) C:\Windows\system32\drivers\sffp_sd.sys
11:22:57:976 4160 sfloppy (46ed8e91793b2e6f848015445a0ac188) C:\Windows\system32\drivers\sfloppy.sys
11:22:58:032 4160 sisagp (1d76624a09a054f682d746b924e2dbc3) C:\Windows\system32\drivers\sisagp.sys
11:22:58:065 4160 SiSRaid2 (43cb7aa756c7db280d01da9b676cfde2) C:\Windows\system32\drivers\sisraid2.sys
11:22:58:180 4160 SiSRaid4 (a99c6c8b0baa970d8aa59ddc50b57f94) C:\Windows\system32\drivers\sisraid4.sys
11:22:58:255 4160 Smb (7b75299a4d201d6a6533603d6914ab04) C:\Windows\system32\DRIVERS\smb.sys
11:22:58:325 4160 SMSIVZAM5 (1e715247efffdda938c085913045d599) C:\PROGRA~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS
11:22:58:405 4160 speedfan (5d6401db90ec81b71f8e2c5c8f0fef23) C:\Windows\system32\speedfan.sys
11:22:58:483 4160 spldr (7aebdeef071fe28b0eef2cdd69102bff) C:\Windows\system32\drivers\spldr.sys
11:22:58:534 4160 srv (0debafcc0e3591fca34f077cab62f7f7) C:\Windows\system32\DRIVERS\srv.sys
11:22:58:623 4160 srv2 (6b6f3658e0a58c6c50c5f7fbdf3df633) C:\Windows\system32\DRIVERS\srv2.sys
11:22:58:696 4160 srvnet (0c5ab1892ae0fa504218db094bf6d041) C:\Windows\system32\DRIVERS\srvnet.sys
11:22:58:747 4160 swenum (7ba58ecf0c0a9a69d44b3dca62becf56) C:\Windows\system32\DRIVERS\swenum.sys
11:22:58:854 4160 Symc8xx (192aa3ac01df071b541094f251deed10) C:\Windows\system32\drivers\symc8xx.sys
11:22:58:920 4160 Sym_hi (8c8eb8c76736ebaf3b13b633b2e64125) C:\Windows\system32\drivers\sym_hi.sys
11:22:58:946 4160 Sym_u3 (8072af52b5fd103bbba387a1e49f62cb) C:\Windows\system32\drivers\sym_u3.sys
11:22:59:015 4160 Tcpip (48cbe6d53632d0067c2d6b20f90d84ca) C:\Windows\system32\drivers\tcpip.sys
11:22:59:193 4160 Tcpip6 (48cbe6d53632d0067c2d6b20f90d84ca) C:\Windows\system32\DRIVERS\tcpip.sys
11:22:59:339 4160 tcpipreg (608c345a255d82a6289c2d468eb41fd7) C:\Windows\system32\drivers\tcpipreg.sys
11:22:59:390 4160 TDPIPE (5dcf5e267be67a1ae926f2df77fbcc56) C:\Windows\system32\drivers\tdpipe.sys
11:22:59:408 4160 TDTCP (389c63e32b3cefed425b61ed92d3f021) C:\Windows\system32\drivers\tdtcp.sys
11:22:59:481 4160 tdx (76b06eb8a01fc8624d699e7045303e54) C:\Windows\system32\DRIVERS\tdx.sys
11:22:59:576 4160 TermDD (3cad38910468eab9a6479e2f01db43c7) C:\Windows\system32\DRIVERS\termdd.sys
11:22:59:666 4160 tssecsrv (dcf0f056a2e4f52287264f5ab29cf206) C:\Windows\system32\DRIVERS\tssecsrv.sys
11:22:59:689 4160 tunmp (caecc0120ac49e3d2f758b9169872d38) C:\Windows\system32\DRIVERS\tunmp.sys
11:22:59:788 4160 tunnel (300db877ac094feab0be7688c3454a9c) C:\Windows\system32\DRIVERS\tunnel.sys
11:22:59:869 4160 uagp35 (7d33c4db2ce363c8518d2dfcf533941f) C:\Windows\system32\drivers\uagp35.sys
11:22:59:909 4160 udfs (d9728af68c4c7693cb100b8441cbdec6) C:\Windows\system32\DRIVERS\udfs.sys
11:23:00:016 4160 uliagpkx (b0acfdc9e4af279e9116c03e014b2b27) C:\Windows\system32\drivers\uliagpkx.sys
11:23:00:086 4160 uliahci (9224bb254f591de4ca8d572a5f0d635c) C:\Windows\system32\drivers\uliahci.sys
11:23:00:122 4160 UlSata (8514d0e5cd0534467c5fc61be94a569f) C:\Windows\system32\drivers\ulsata.sys
11:23:00:223 4160 ulsata2 (38c3c6e62b157a6bc46594fada45c62b) C:\Windows\system32\drivers\ulsata2.sys
11:23:00:286 4160 umbus (32cff9f809ae9aed85464492bf3e32d2) C:\Windows\system32\DRIVERS\umbus.sys
11:23:00:325 4160 USBAAPL (1df89c499bf45d878b87ebd4421d462d) C:\Windows\system32\Drivers\usbaapl.sys
11:23:00:415 4160 usbaudio (32db9517628ff0d070682aab61e688f0) C:\Windows\system32\drivers\usbaudio.sys
11:23:00:504 4160 usbccgp (caf811ae4c147ffcd5b51750c7f09142) C:\Windows\system32\DRIVERS\usbccgp.sys
11:23:00:551 4160 usbcir (e9476e6c486e76bc4898074768fb7131) C:\Windows\system32\drivers\usbcir.sys
11:23:00:660 4160 usbehci (79e96c23a97ce7b8f14d310da2db0c9b) C:\Windows\system32\DRIVERS\usbehci.sys
11:23:00:727 4160 usbhub (4673bbcb006af60e7abddbe7a130ba42) C:\Windows\system32\DRIVERS\usbhub.sys
11:23:00:782 4160 usbohci (38dbc7dd6cc5a72011f187425384388b) C:\Windows\system32\drivers\usbohci.sys
11:23:00:884 4160 usbprint (b51e52acf758be00ef3a58ea452fe360) C:\Windows\system32\drivers\usbprint.sys
11:23:00:965 4160 USBSTOR (be3da31c191bc222d9ad503c5224f2ad) C:\Windows\system32\DRIVERS\USBSTOR.SYS
11:23:00:988 4160 usbuhci (814d653efc4d48be3b04a307eceff56f) C:\Windows\system32\DRIVERS\usbuhci.sys
11:23:01:092 4160 usbvideo (e67998e8f14cb0627a769f6530bcb352) C:\Windows\system32\Drivers\usbvideo.sys
11:23:01:165 4160 vga (87b06e1f30b749a114f74622d013f8d4) C:\Windows\system32\DRIVERS\vgapnp.sys
11:23:01:188 4160 VgaSave (2e93ac0a1d8c79d019db6c51f036636c) C:\Windows\System32\drivers\vga.sys
11:23:01:289 4160 viaagp (5d7159def58a800d5781ba3a879627bc) C:\Windows\system32\drivers\viaagp.sys
11:23:01:352 4160 ViaC7 (c4f3a691b5bad343e6249bd8c2d45dee) C:\Windows\system32\drivers\viac7.sys
11:23:01:380 4160 viaide (aadf5587a4063f52c2c3fed7887426fc) C:\Windows\system32\drivers\viaide.sys
11:23:01:403 4160 volmgr (69503668ac66c77c6cd7af86fbdf8c43) C:\Windows\system32\drivers\volmgr.sys
11:23:01:512 4160 volmgrx (23e41b834759917bfd6b9a0d625d0c28) C:\Windows\system32\drivers\volmgrx.sys
11:23:01:590 4160 volsnap (147281c01fcb1df9252de2a10d5e7093) C:\Windows\system32\drivers\volsnap.sys
11:23:01:699 4160 vsmraid (587253e09325e6bf226b299774b728a9) C:\Windows\system32\drivers\vsmraid.sys
11:23:01:770 4160 WacomPen (48dfee8f1af7c8235d4e626f0c4fe031) C:\Windows\system32\drivers\wacompen.sys
11:23:01:800 4160 Wanarp (55201897378cca7af8b5efd874374a26) C:\Windows\system32\DRIVERS\wanarp.sys
11:23:01:805 4160 Wanarpv6 (55201897378cca7af8b5efd874374a26) C:\Windows\system32\DRIVERS\wanarp.sys
11:23:01:918 4160 Wd (78fe9542363f297b18c027b2d7e7c07f) C:\Windows\system32\drivers\wd.sys
11:23:01:990 4160 Wdf01000 (b6f0a7ad6d4bd325fbcd8bac96cd8d96) C:\Windows\system32\drivers\Wdf01000.sys
11:23:02:123 4160 winachsf (5c7bdcf5864db00323fe2d90fa26a8a2) C:\Windows\system32\DRIVERS\VSTCNXT3.SYS
11:23:02:284 4160 WmiAcpi (2e7255d172df0b8283cdfb7b433b864e) C:\Windows\system32\DRIVERS\wmiacpi.sys
11:23:02:322 4160 WpdUsb (de9d36f91a4df3d911626643debf11ea) C:\Windows\system32\DRIVERS\wpdusb.sys
11:23:02:352 4160 ws2ifsl (e3a3cb253c0ec2494d4a61f5e43a389c) C:\Windows\system32\drivers\ws2ifsl.sys
11:23:02:498 4160 WUDFRd (ac13cb789d93412106b0fb6c7eb2bcb6) C:\Windows\system32\DRIVERS\WUDFRd.sys
11:23:02:503 4160
11:23:02:506 4160 Completed
11:23:02:513 4160
11:23:02:520 4160 Results:
11:23:02:523 4160 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
11:23:02:526 4160 File objects infected / cured / cured on reboot: 0 / 0 / 0
11:23:02:529 4160
11:23:02:541 4160 KLMD(ARK) unloaded successfully


#9 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:25 AM

Posted 26 June 2010 - 07:05 AM

Hi,


Go to Start => Run and copy/paste the following line and click OK.

cmd /c mbr.exe -t >log.txt&start log.txt

A log file opens. Please post the content to your reply.





Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.





I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt




  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#10 rocketsled

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Posted 28 June 2010 - 02:16 PM

I ran cmd /c mbr.exe -t >log.txt&start log.txt and that is attached as "mbr log.txt"

I ran ESET OnlineScan and those results are attached as ESETScan.txt

I ran OTL and those results are attached as OTL.txt and Extras.txt

As far as Malwarebytes Anti-Malware - boopme had me run that already, it found nothing, and I already posted the results here: http://www.bleepingcomputer.com/forums/t/323865/google-redirect/

Even though ESETScan found something in an old archive, after it took care of that particular virus, I still have the Google Redirect problem.


Thanks for taking the time! I hope that MBR found the problem - let me know.

-rocketsled

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#11 schrauber

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Posted 30 June 2010 - 01:07 PM

Hi,

Go to Start => Run and copy/paste the following line and click OK.

cmd /c mbr.exe -f
cmd /c mbr.exe -t >log.txt&start log.txt

A log file opens. Please post the content to your reply.

regards,
schrauber

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#12 schrauber

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Posted 04 July 2010 - 01:50 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
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