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Torpig report from ISP (computer 5-Dell Laptop windows 7)


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21 replies to this topic

#1 bcoleinaz

bcoleinaz

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  • Local time:06:42 AM

Posted 14 June 2010 - 10:18 AM

My ISP (Qwest) has repeatedly blocked my internet access due to malware/bot detection over the past 3 months.

I have 5 computers on my network, but Qwest is not able to tell me which one it is coming from. I will submit a separate topic for each computer. This one is for a Gateway laptop running windows Vista Home SP1 wireless to the router.

When this started happening, I was using ZoneAlarm Extreme Security only for my computer security.
My ISP (Qwest) has suggested many different software solutions, which I have implemented and scanned with. They include Microsoft Malicious Software Removal Tool, TrendMicro RUBotted, BotHunter, Microsoft Security Essentials. I have also received information from several local computer techs to use MalwareBytes, SuperAntiSpyware, AVG free and Avast Anti-virus. The last one I spoke with said everything Qwest has suggested is useless as is AVG free and ZoneAlarm (except maybe the firewall). He recommends MalwareBytes, SuperAntiSpyware and Avast.
Quick scans by any of these programs find nothing. Full scans produce adware cookies, but nothing else for the past month+. I pretty much run a full scan by one of them each day and remove anything that they find.

Here is the most recent log Qwest sent me of the detected Bot activity. This is the first time I have heard that it is Torpig, which I guess is an infection of the master boot record, which can cause all the other programs to not be able to detect it.

Date & Time (GMT) Source Port MW Type
Date/Time Seen (GMT) Infection Data (*)
--------------- -------------------- ------------------------------
date: 2010-05-27 list: bots
2010-05-26 18:02:15 srcport 13466 mwtype Torpig destaddr 91.20.208.178
2010-05-26 18:02:49 srcport 13467 mwtype Torpig destaddr 91.20.208.178
2010-05-26 21:03:49 srcport 22708 mwtype Torpig destaddr 91.20.208.178
2010-05-26 21:04:25 srcport 22709 mwtype Torpig destaddr 91.20.208.178

Here is the most recent email Qwest sent me to resolve the problem.

--------------Begin Email-------------
Mebroot is a rootkit, which means that the master boot record itself is infected. Trend Micro suggests performing a system recovery in addition to updating and running the latest antivirus:
http://www.trendmicro.com/vinfo/virusencyc...AD&VSect=Sn
Looks like McAfee suggests similar steps:
http://vil.nai.com/vil/content/v_143908.htm#tab5
It looks like Torpig/Anserin removal isn't complete until registry keys are removed.
Symantec:
http://www.symantec.com/security_response/...-99&tabid=3
Torpig is also on the list of signatures that the Microsoft Malicious Software Removal Tool has:
http://www.microsoft.com/security/malwareremove/default.mspx
--------------End of Email---------------

I first downloaded and scanned with the Microsoft Malicious Software Removal Tool, which found nothing.

I was unable to do the fixmbr process due to this being a windows 7 system and not having the original disk.

That is when I did more research and found your website.

I have run the steps as specified in the Preparation Guide.

Following is DDS.txt


DDS (Ver_10-03-17.01) - NTFSx86
Run by Pam at 8:02:38.08 on Mon 06/14/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3034.1534 [GMT -7:00]

AV: ZoneAlarm Extreme Security Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
SP: ZoneAlarm Extreme Security Anti-Spyware *enabled* (Updated) {F245A209-1085-48B4-B927-35D56015EC60}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
FW: ZoneAlarm Extreme Security Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\aestsrv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Dell\DellComms\bin\sprtsvc.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\aol\1253760604\ee\aolsoftware.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\ArcSoft\PhotoStudio 6\PhotoStudio.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Pam\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.klove.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
BHO: IEPlugin Class: {11222041-111b-46e3-bd29-efb2449479b1} - c:\progra~1\arcsoft\videod~1\ARCURL~1.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - Swag Bucks Toolbar
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ToolbarBHO Class: {9519af7e-638d-4933-bad6-d33d23c79fe5} - c:\progra~1\arcsoft\rawthu~1\EXIFTO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: RAW Thumbnail Viewer: {f301665a-12f8-4331-804a-5bcbd379668c} - c:\progra~1\arcsoft\rawthu~1\EXIFTO~1.DLL
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [MRC] "c:\program files\pc tune-up\PCTuneUp.exe" /MBRSTART
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERANTISPYWARE.EXE
uRun: [AOL Fast Start] "c:\program files\aol 9.5\AOL.EXE" -b
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [HostManager] c:\program files\common files\aol\1253760604\ee\AOLSoftware.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\creata~1.lnk - c:\program files\creatacard\gold\FMRMD32.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGRemind.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Read EXIF - c:\program files\arcsoft\raw thumbnail viewer\ArcEXIFM.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.klove.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&q=
FF - component: c:\program files\arcsoft\raw thumbnail viewer\firefox extension\components\FirefoxMenu.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\pam\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: protocol-handler.warn-external.dnUpdate - false
FF - user.js: browser.sessionstore.resume_from_crash - false
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-5-6 164048]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/01/06 21:47:42];c:\program files\cyberlink\powerdvd dx\000.fcl [2010-1-6 87536]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\AEstSrv.exe [2010-1-6 81920]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-5-6 19024]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-5-6 51792]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 RUBotted;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\TMRUBotted.exe [2010-3-11 582992]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-4-23 1153368]
R2 SftService;SoftThinks Agent Service;c:\program files\dell datasafe local backup\SftService.exe [2009-8-8 658656]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\dell\dellcomms\bin\sprtsvc.exe [2009-5-5 206064]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-8-8 143968]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2010-3-11 206608]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2010-3-11 206608]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-28 1343400]

=============== Created Last 30 ================

2010-06-14 15:01:29 0 ----a-w- c:\users\pam\defogger_reenable
2010-06-12 17:06:48 65536 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TM.blf
2010-06-12 17:06:48 524288 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TMContainer00000000000000000002.regtrans-ms
2010-06-12 17:06:48 524288 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TMContainer00000000000000000001.regtrans-ms
2010-06-12 04:29:50 0 d-----w- c:\users\pam\appdata\roaming\Facebook
2010-06-11 16:27:06 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-06-11 16:27:00 461400 ----a-w- c:\windows\system32\drivers\vsdatant.sys
2010-06-11 16:27:00 421442 ---ha-w- c:\windows\system32\drivers\vsconfig.xml
2010-06-11 16:27:00 0 d-----w- c:\windows\system32\ZoneLabs
2010-06-11 16:26:59 0 d-----w- c:\program files\Zone Labs
2010-06-11 16:25:34 0 d-----w- c:\windows\Internet Logs
2010-06-09 16:18:41 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-09 16:18:41 2326528 ----a-w- c:\windows\system32\win32k.sys
2010-06-09 16:18:27 977920 ----a-w- c:\windows\system32\wininet.dll
2010-06-09 16:18:17 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-09 16:18:17 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-06-01 21:25:41 65536 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TM.blf
2010-06-01 21:25:41 524288 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TMContainer00000000000000000002.regtrans-ms
2010-06-01 21:25:41 524288 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TMContainer00000000000000000001.regtrans-ms
2010-05-28 19:24:55 0 d-----w- c:\program files\SUPERAntiSpyware
2010-05-28 19:24:02 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-05-27 20:59:06 65536 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TM.blf
2010-05-27 20:59:06 524288 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TMContainer00000000000000000002.regtrans-ms
2010-05-27 20:59:06 524288 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TMContainer00000000000000000001.regtrans-ms
2010-05-26 16:18:37 2048 ----a-w- c:\windows\system32\tzres.dll
2010-05-20 23:44:34 65536 --sha-w- c:\users\pam\NTUSER.DAT{be00e960-6467-11df-b9a8-f8f43c14b339}.TM.blf
2010-05-20 23:44:34 524288 --sha-w- c:\users\pam\NTUSER.DAT{be00e960-6467-11df-b9a8-f8f43c14b339}.TMContainer00000000000000000002.regtrans-ms
2010-05-20 23:44:34 524288 --sha-w- c:\users\pam\NTUSER.DAT{be00e960-6467-11df-b9a8-f8f43c14b339}.TMContainer00000000000000000001.regtrans-ms

==================== Find3M ====================

2010-05-12 18:21:16 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-06 20:34:10 51792 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-08 20:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 20:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-03-20 01:05:14 2494464 ---ha-w- C:\SZKGFS.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-08-09 00:09:00 75 --sha-r- c:\windows\CT4CET.bin
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-31 03:18:34 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-01-31 03:18:34 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-01-31 03:18:34 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-01-31 03:18:34 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 8:03:39.57 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:09:42 AM

Posted 19 June 2010 - 10:08 PM

Reopened


Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 bcoleinaz

bcoleinaz
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  • Local time:06:42 AM

Posted 19 June 2010 - 11:09 PM

DDS.txt

DDS (Ver_10-03-17.01) - NTFSx86
Run by Pam at 20:58:13.33 on Sat 06/19/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3034.1803 [GMT -7:00]

AV: ZoneAlarm Extreme Security Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
SP: ZoneAlarm Extreme Security Anti-Spyware *enabled* (Updated) {F245A209-1085-48B4-B927-35D56015EC60}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
FW: ZoneAlarm Extreme Security Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Dell\DellComms\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\aol\1253760604\ee\aolsoftware.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Pam\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.klove.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
BHO: IEPlugin Class: {11222041-111b-46e3-bd29-efb2449479b1} - c:\progra~1\arcsoft\videod~1\ARCURL~1.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - Swag Bucks Toolbar
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ToolbarBHO Class: {9519af7e-638d-4933-bad6-d33d23c79fe5} - c:\progra~1\arcsoft\rawthu~1\EXIFTO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: RAW Thumbnail Viewer: {f301665a-12f8-4331-804a-5bcbd379668c} - c:\progra~1\arcsoft\rawthu~1\EXIFTO~1.DLL
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} -
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [MRC] "c:\program files\pc tune-up\PCTuneUp.exe" /MBRSTART
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERANTISPYWARE.EXE
uRun: [AOL Fast Start] "c:\program files\aol 9.5\AOL.EXE" -b
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [HostManager] c:\program files\common files\aol\1253760604\ee\AOLSoftware.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\creata~1.lnk - c:\program files\creatacard\gold\FMRMD32.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGRemind.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Read EXIF - c:\program files\arcsoft\raw thumbnail viewer\ArcEXIFM.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.klove.com/
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tb50ffTB50CL-ab-en-us&query=
FF - component: c:\program files\arcsoft\raw thumbnail viewer\firefox extension\components\FirefoxMenu.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
FF - component: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\pam\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\pam\appdata\roaming\mozilla\firefox\profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: protocol-handler.warn-external.dnUpdate - false
FF - user.js: browser.sessionstore.resume_from_crash - false
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-5-6 164048]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/01/06 21:47:42];c:\program files\cyberlink\powerdvd dx\000.fcl [2010-1-6 87536]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\AEstSrv.exe [2010-1-6 81920]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-5-6 19024]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-5-6 51792]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 RUBotted;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\TMRUBotted.exe [2010-3-11 582992]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-4-23 1153368]
R2 SftService;SoftThinks Agent Service;c:\program files\dell datasafe local backup\SftService.exe [2009-8-8 658656]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\dell\dellcomms\bin\sprtsvc.exe [2009-5-5 206064]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-7 40384]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-8-8 143968]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2010-3-11 206608]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2010-3-11 206608]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-28 1343400]

=============== Created Last 30 ================

2010-06-18 19:56:04 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2010-06-14 17:58:15 65536 --sha-w- c:\users\pam\NTUSER.DAT{616b0ef5-77dd-11df-bf21-0025644d612a}.TM.blf
2010-06-14 17:58:15 524288 --sha-w- c:\users\pam\NTUSER.DAT{616b0ef5-77dd-11df-bf21-0025644d612a}.TMContainer00000000000000000002.regtrans-ms
2010-06-14 17:58:15 524288 --sha-w- c:\users\pam\NTUSER.DAT{616b0ef5-77dd-11df-bf21-0025644d612a}.TMContainer00000000000000000001.regtrans-ms
2010-06-14 15:01:29 0 ----a-w- c:\users\pam\defogger_reenable
2010-06-12 17:06:48 65536 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TM.blf
2010-06-12 17:06:48 524288 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TMContainer00000000000000000002.regtrans-ms
2010-06-12 17:06:48 524288 --sha-w- c:\users\pam\NTUSER.DAT{79a589df-763b-11df-97e2-0025644d612a}.TMContainer00000000000000000001.regtrans-ms
2010-06-12 04:29:50 0 d-----w- c:\users\pam\appdata\roaming\Facebook
2010-06-11 16:27:06 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-06-11 16:27:00 461400 ----a-w- c:\windows\system32\drivers\vsdatant.sys
2010-06-11 16:27:00 421442 ---ha-w- c:\windows\system32\drivers\vsconfig.xml
2010-06-11 16:27:00 0 d-----w- c:\windows\system32\ZoneLabs
2010-06-11 16:26:59 0 d-----w- c:\program files\Zone Labs
2010-06-11 16:25:34 0 d-----w- c:\windows\Internet Logs
2010-06-09 16:18:41 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-09 16:18:41 2326528 ----a-w- c:\windows\system32\win32k.sys
2010-06-09 16:18:27 977920 ----a-w- c:\windows\system32\wininet.dll
2010-06-09 16:18:17 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-09 16:18:17 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-06-01 21:25:41 65536 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TM.blf
2010-06-01 21:25:41 524288 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TMContainer00000000000000000002.regtrans-ms
2010-06-01 21:25:41 524288 --sha-w- c:\users\pam\NTUSER.DAT{651646d2-6dbf-11df-be6f-979dcd32ee35}.TMContainer00000000000000000001.regtrans-ms
2010-05-28 19:24:55 0 d-----w- c:\program files\SUPERAntiSpyware
2010-05-28 19:24:02 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-05-27 20:59:06 65536 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TM.blf
2010-05-27 20:59:06 524288 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TMContainer00000000000000000002.regtrans-ms
2010-05-27 20:59:06 524288 --sha-w- c:\users\pam\NTUSER.DAT{17ba63d0-69d2-11df-b928-a29cfd5dc93a}.TMContainer00000000000000000001.regtrans-ms
2010-05-26 16:18:37 2048 ----a-w- c:\windows\system32\tzres.dll

==================== Find3M ====================

2010-05-21 21:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-06 20:34:10 51792 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-08 20:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 20:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-08-09 00:09:00 75 --sha-r- c:\windows\CT4CET.bin
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-31 03:18:34 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-01-31 03:18:34 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-01-31 03:18:34 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-01-31 03:18:34 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 20:59:19.58 ===============

ATTACH.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/6/2010 9:22:10 PM
System Uptime: 6/19/2010 8:35:45 AM (12 hours ago)

Motherboard: Dell Inc. | | 0G848F
Processor: Pentium® Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 2000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 218 GiB total, 112.932 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP93: 4/27/2010 1:09:16 PM - Windows Update
RP94: 4/28/2010 8:36:12 AM - Windows Update
RP95: 4/29/2010 1:15:09 PM - Windows Update
RP96: 5/6/2010 8:53:49 AM - avast! Free Antivirus Setup
RP97: 5/6/2010 1:15:28 PM - Windows Update
RP98: 5/11/2010 9:45:27 AM - Windows Update
RP99: 5/13/2010 1:00:31 PM - Windows Update
RP100: 5/18/2010 3:15:57 PM - Windows Update
RP101: 5/20/2010 1:00:36 PM - Windows Update
RP102: 5/24/2010 1:53:17 PM - Windows Update
RP103: 5/27/2010 1:32:44 PM - Windows Update
RP104: 5/28/2010 12:22:03 PM - Removed SUPERAntiSpyware Free Edition
RP105: 5/31/2010 1:00:48 PM - Windows Update
RP106: 6/3/2010 1:13:47 PM - Windows Update
RP107: 6/6/2010 3:20:17 PM - Windows Update
RP108: 6/7/2010 1:39:33 PM - Windows Update
RP109: 6/11/2010 3:47:41 PM - Windows Update
RP110: 6/11/2010 10:10:33 PM - Windows Update
RP111: 6/12/2010 5:15:44 PM - Windows Backup
RP112: 6/14/2010 4:57:00 PM - Windows Update
RP113: 6/17/2010 2:31:57 PM - Windows Update

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 6.0
Adobe Reader 9.1.3
Advanced Audio FX Engine
American Greetings CreataCard Platinum 6
American Greetings Spiritual Expressions 6
AOL Mail and AIM Gadget
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 4
ArcSoft PhotoPrinter 4
ArcSoft PhotoStudio 6
ArcSoft PhotoStudio Darkroom 2
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Brochures & Flyers
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Funhouse II
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Poster Creator
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft RAW Thumbnail Viewer
ArcSoft Video Downloader
AuctionSplash
avast! Free Antivirus
Bonjour
Compatibility Pack for the 2007 Office system
Consumer In-Home Service Agreement
Coupon Printer for Windows
CreataCard Gold 2
Cubis Gold 2
Dell-eBay
Dell Communications (Support Software)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Driver Download Manager
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Video Chat
Dell Webcam Central
DHTML Editing Component
Download Updater (AOL LLC)
Facebook Plug-In
FitDay PC version 1.0
GoToAssist 8.0.0.514
IDT Audio
Integrated Webcam Driver (1.02.01.0320)
Intel® Graphics Media Accelerator Driver
Intel® TV Wizard
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java™ 6 Update 18
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware
McAfee Security Scan
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Default Manager
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Works
Mozilla Firefox (3.6.3)
MSVCRT
OGA Notifier 2.0.0048.0
PC Tune-Up
PowerDVD
PowerDVD DX
PrimoPDF -- brought to you by Nitro PDF Software
Quicken 2007
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
RTC Client API v1.2
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
Skype web features
Skype™ 4.1
Spybot - Search & Destroy
SpywareBlaster 4.2
SUPERAntiSpyware
Swag_Bucks Toolbar
The Weather Channel Desktop 6
Trend Micro RUBotted
Turbo Lister 2
Uninstall AOL Emergency Connect Utility 1.0
Viewpoint Media Player
WD Diagnostics
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WinPcap 4.0.2
WordPerfect Office 12
ZoneAlarm

==== Event Viewer Messages From Past Week ========

6/19/2010 9:44:12 AM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.4 with the system having network hardware address 00-C0-A8-D6-CE-F2. Network operations on this system may be disrupted as a result.
6/15/2010 9:33:45 AM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.4 with the system having network hardware address 00-03-47-D6-F6-95. Network operations on this system may be disrupted as a result.
6/14/2010 10:51:59 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
6/14/2010 10:51:59 AM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/12/2010 11:00:10 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
6/12/2010 10:05:13 AM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists.

==== End Of File ===========================

RKUnHookerReport.txt
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7600
Number of processors #2
==============================================
>Drivers
==============================================
0x9141B000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6451200 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82A53000 C:\Windows\system32\ntkrnlpa.exe 4259840 bytes (Microsoft Corporation, NT Kernel & System)
0x82A53000 PnpManager 4259840 bytes
0x82A53000 RAW 4259840 bytes
0x82A53000 WMIxWDM 4259840 bytes
0x93023000 C:\Windows\system32\DRIVERS\bcmwl6.sys 2519040 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x822F0000 Win32k 2400256 bytes
0x822F0000 C:\Windows\System32\win32k.sys 2400256 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8B219000 C:\Windows\System32\drivers\tcpip.sys 1347584 bytes (Microsoft Corporation, TCP/IP Driver)
0x8B035000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x8B450000 C:\Windows\System32\Drivers\dump_iaStor.sys 851968 bytes
0x8AE17000 C:\Windows\system32\DRIVERS\iaStor.sys 851968 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x91A42000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8AF3E000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x8AAD8000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0x99B5A000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8F4AB000 C:\Windows\system32\DRIVERS\vsdatant.sys 569344 bytes (Check Point Software Technologies LTD, ZoneAlarm Firewalling Driver)
0x99A31000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8AA05000 C:\Windows\system32\mcupdate_GenuineIntel.dll 491520 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x8AB83000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x90CB1000 C:\Windows\system32\DRIVERS\stwrt.sys 421888 bytes (IDT, Inc., IDT PC Audio)
0x8B1A2000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x8F44C000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x9A85F000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0x93294000 C:\Windows\system32\DRIVERS\yk62x86.sys 331776 bytes (-, -)
0x9A810000 C:\Windows\System32\DRIVERS\srv2.sys 323584 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x825A0000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x91B3D000 C:\Windows\system32\DRIVERS\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8ACFA000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8AC4B000 C:\Windows\system32\DRIVERS\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8271F000 C:\Windows\system32\DRIVERS\nwifi.sys 286720 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x90C6D000 C:\Windows\system32\DRIVERS\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82626000 C:\Windows\system32\DRIVERS\OA009Vid.sys 274432 bytes (Creative Technology Ltd., Video Capture Device Driver)
0x8AA96000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x8F59E000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8B393000 C:\Windows\system32\DRIVERS\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8AD6E000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x99B04000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x91AF9000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x82A1C000 ACPI_HAL 225280 bytes
0x82A1C000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x932FD000 C:\Windows\system32\DRIVERS\Apfiltr.sys 217088 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x8AEF0000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x90C39000 C:\Windows\system32\DRIVERS\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x8AC00000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x8F41A000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8B362000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x91BCD000 C:\Windows\system32\DRIVERS\TMPassthru.sys 200704 bytes (Trend Micro Inc., -)
0x90D18000 C:\Windows\system32\DRIVERS\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8ADD1000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x82791000 C:\Program Files\CyberLink\PowerDVD DX\000.fcl 180224 bytes (CyberLink Corp., -)
0x8B164000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x9A8B0000 C:\Windows\System32\Drivers\fastfat.SYS 172032 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x8ACA4000 C:\Windows\system32\DRIVERS\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x90C12000 C:\Windows\System32\Drivers\aswSP.SYS 159744 bytes (ALWIL Software, avast! self protection module)
0x8B42B000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8ADAC000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x8268A000 C:\Windows\system32\DRIVERS\CtClsFlt.sys 147456 bytes (Creative Technology Ltd., Video Class Upper Filter Driver)
0x99AE1000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x933B3000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x82669000 C:\Windows\system32\DRIVERS\OA009Ufd.sys 135168 bytes (Creative Technology Ltd., Video Class Upper Filter Driver)
0x99A00000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x8B577000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x8B53E000 C:\Windows\system32\DRIVERS\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x91B97000 C:\Windows\system32\DRIVERS\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8F53D000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x82580000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x826C0000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x99B3F000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x826F5000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x99AB6000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x90D47000 C:\Windows\system32\DRIVERS\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0x8F400000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x932E5000 C:\Windows\system32\DRIVERS\i8042prt.sys 98304 bytes (Microsoft Corporation, i8042 Port Driver)
0x93390000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x933D5000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x826DB000 C:\Windows\system32\drivers\aswMonFlt.sys 94208 bytes (ALWIL Software, avast! File System Minifilter for Windows 2003/Vista)
0x93000000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x91BB6000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8B5D6000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x90D9C000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x8AD58000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0x9A961000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 77824 bytes (Microsoft Corporation, Hid Class Library)
0x8B18F000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x82775000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x90D7E000 C:\Windows\system32\drivers\RTSTOR.SYS 77824 bytes (Realtek Semiconductor Corp., Realtek USB Mass Storage Driver for Vista)
0x8F57B000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x9337E000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x9335F000 C:\Windows\system32\DRIVERS\intelppm.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0x99ACF000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8B200000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x90D6D000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x8AF24000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x91400000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8ACD9000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x8AA7D000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8F55C000 C:\Windows\system32\DRIVERS\vwififlt.sys 69632 bytes (Microsoft Corporation, Virtual WiFi Filter Driver)
0x8270F000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8B3DA000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0x82765000 C:\Windows\system32\DRIVERS\ndisuio.sys 65536 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8F58E000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x8ACEA000 C:\Windows\system32\DRIVERS\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x91B88000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8B40A000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x8F56D000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8B5C8000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8B000000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x933ED000 C:\Windows\system32\DRIVERS\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8AC3D000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x93371000 C:\Windows\system32\DRIVERS\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x90D60000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x9333F000 C:\Windows\system32\DRIVERS\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x93332000 C:\Windows\system32\DRIVERS\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0x99A21000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8B598000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x8F5F3000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x8B56B000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8AD4D000 C:\Windows\system32\DRIVERS\BATTC.SYS 45056 bytes (Microsoft Corporation, Battery Class Driver)
0x9A956000 C:\Windows\system32\DRIVERS\hidusb.sys 45056 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x9A934000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x9A97B000 C:\Windows\system32\DRIVERS\mouhid.sys 45056 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x8B5BD000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x933A8000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8B5ED000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x91B32000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8ACCE000 C:\Windows\system32\DRIVERS\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0x8B400000 C:\Windows\System32\Drivers\aswTdi.SYS 40960 bytes (ALWIL Software, avast! TDI Filter Driver)
0x91411000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8F5E9000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8F5DF000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x99BF1000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x9328A000 C:\Windows\system32\DRIVERS\vwifibus.sys 40960 bytes (Microsoft Corporation, Virtual WiFi Bus Driver)
0x8AEE7000 C:\Windows\system32\DRIVERS\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0x9A944000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x9A94D000 C:\Windows\system32\DRIVERS\dc3d.sys 36864 bytes (Microsoft Corporation, Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models)
0x8B00E000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x9A986000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x8AF35000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x82550000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x82788000 C:\Windows\system32\DRIVERS\vwifimp.sys 36864 bytes (Microsoft Corporation, Virtual WiFi Miniport Driver)
0x93356000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x8AC93000 C:\Windows\system32\DRIVERS\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8AA8E000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8AD45000 C:\Windows\system32\DRIVERS\compbatt.sys 32768 bytes (Microsoft Corporation, Composite Battery Driver)
0x8B3EA000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x80BCF000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x8AC9C000 C:\Windows\system32\DRIVERS\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8B5A5000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8B5AD000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x8B5B5000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x8B3D2000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8B564000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x90DBC000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x9A974000 C:\Windows\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data)
0x8B55D000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8F536000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x9334C000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x93017000 C:\Windows\system32\DRIVERS\wanatw4.sys 24576 bytes (America Online, Inc., Wan Miniport (ATW))
0x8F4A6000 C:\Windows\System32\Drivers\aswRdr.SYS 20480 bytes (ALWIL Software, avast! TDI RDR Driver)
0x93352000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x826F2000 C:\Windows\System32\Drivers\aswFsBlk.SYS 12288 bytes (ALWIL Software, avast! File System Access Blocking Driver)
0x9301D000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x933FB000 C:\Windows\system32\drivers\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
0x013A0000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0x889ADD40 ] PID: 3516, 28672 bytes
0x01340000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0x889ADD40 ] PID: 3516, 45056 bytes
0x9A904F2E Unknown thread object [ ETHREAD 0x85123728 ] , 600 bytes
0x003D0000 Hidden Image-->sprtmessage.dll [ EPROCESS 0x889ADD40 ] PID: 3516, 77824 bytes


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 June 2010 - 11:17 PM

Hello

Please do The following.


It may be helpful for you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully

    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 bcoleinaz

bcoleinaz
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  • Local time:06:42 AM

Posted 20 June 2010 - 12:25 AM

I started ComboFix.
I received a message that ZoneAlarm Extreme Security Anti-Spyware real-time protection was running.
I had already shutdown Zonealarm. Then I went to the task manager and ended the zlclient process.
Then I clicked on ok in combofix. Then it told me that zonealarm was still running and would probably interfere.
I verified that Zonealarm was in fact NOT running and clicked on OK in combofix.
It then brought up the black screen, but then went away without ever displaying anything.

I tried running combofix again. Now it only shows the initial progress bar, but then nothing else happens.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 June 2010 - 12:37 AM

ok redownload it and try it in safe mode


Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 bcoleinaz

bcoleinaz
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Posted 20 June 2010 - 01:06 AM

ComboFix 10-06-19.03 - Pam 06/19/2010 22:53:02.1.2 - x86 MINIMAL
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3034.2648 [GMT -7:00]
Running from: c:\users\Pam\Desktop\ComboFix.exe
FW: ZoneAlarm Extreme Security Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: ZoneAlarm Extreme Security Anti-Spyware *enabled* (Updated) {F245A209-1085-48B4-B927-35D56015EC60}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\programdata\Microsoft\Network\Downloader\qmgr0.dat
c:\programdata\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\st326217.dll
c:\windows\xpsp1hfm.log

----- BITS: Possible infected sites -----

hxxp://www.dellcomms.dellfix.com
.
((((((((((((((((((((((((( Files Created from 2010-05-20 to 2010-06-20 )))))))))))))))))))))))))))))))
.

2010-06-20 05:58 . 2010-06-20 05:58 -------- d-----w- c:\users\Pam\AppData\Local\temp
2010-06-20 05:58 . 2010-06-20 05:58 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-06-20 05:46 . 2010-06-20 05:49 -------- d-----w- C:\32788R22FWJFW
2010-06-12 04:29 . 2010-06-12 04:29 50354 ----a-w- c:\users\Pam\AppData\Roaming\Facebook\uninstall.exe
2010-06-12 04:29 . 2010-06-12 04:29 -------- d-----w- c:\users\Pam\AppData\Roaming\Facebook
2010-06-11 16:26 . 2010-06-11 16:26 -------- d-----w- c:\program files\Zone Labs
2010-06-11 16:25 . 2010-06-20 05:44 -------- d-----w- c:\windows\Internet Logs
2010-06-09 16:18 . 2010-05-01 14:49 2326528 ----a-w- c:\windows\system32\win32k.sys
2010-06-09 16:18 . 2010-03-05 07:42 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-09 16:18 . 2010-05-21 05:18 977920 ----a-w- c:\windows\system32\wininet.dll
2010-06-09 16:18 . 2010-05-27 07:24 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-09 16:18 . 2010-05-27 03:49 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-06-09 10:45 . 2010-06-09 10:45 5591040 ----a-w- c:\users\Pam\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
2010-05-28 19:24 . 2010-06-12 17:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-05-28 19:24 . 2010-05-28 19:24 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2010-05-26 16:18 . 2010-04-23 07:13 2048 ----a-w- c:\windows\system32\tzres.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-20 05:43 . 2010-06-20 05:44 8704 ----a-w- c:\windows\Internet Logs\xDB45F4.tmp
2010-06-20 05:42 . 2010-06-20 05:43 293376 ----a-w- c:\windows\Internet Logs\xDB46B0.tmp
2010-06-19 01:56 . 2010-05-11 17:26 63488 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-19 01:56 . 2010-04-27 01:52 117760 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-18 23:00 . 2010-06-18 23:01 1783808 ----a-w- c:\windows\Internet Logs\xDB4DD1.tmp
2010-06-18 19:56 . 2010-06-18 19:56 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2010-06-16 18:09 . 2010-06-16 18:10 1780224 ----a-w- c:\windows\Internet Logs\xDB6D43.tmp
2010-06-16 18:09 . 2010-06-16 18:10 1331712 ----a-w- c:\windows\Internet Logs\xDB6C39.tmp
2010-06-15 21:35 . 2010-06-15 21:36 1775104 ----a-w- c:\windows\Internet Logs\xDB55AD.tmp
2010-06-15 19:56 . 2010-06-15 19:57 1771008 ----a-w- c:\windows\Internet Logs\xDB531E.tmp
2010-06-14 17:57 . 2010-02-22 19:04 -------- d-----w- c:\program files\PC Tune-Up
2010-06-12 04:57 . 2009-12-26 06:46 -------- d-----w- c:\users\Pam\AppData\Roaming\Skype
2010-06-11 23:06 . 2009-12-26 06:49 -------- d-----w- c:\users\Pam\AppData\Roaming\skypePM
2010-06-11 16:28 . 2010-06-11 16:27 421442 ---ha-w- c:\windows\system32\drivers\vsconfig.xml
2010-05-14 04:03 . 2010-05-14 04:02 -------- d-----w- c:\program files\Swag_Bucks
2010-05-14 04:03 . 2010-05-14 04:03 -------- d-----w- c:\program files\Conduit
2010-05-11 21:59 . 2010-05-11 21:58 -------- d-----w- c:\program files\iTunes
2010-05-11 21:58 . 2010-05-11 21:58 -------- d-----w- c:\program files\iPod
2010-05-11 21:58 . 2009-09-30 03:46 -------- d-----w- c:\program files\Common Files\Apple
2010-05-11 21:58 . 2009-09-30 03:49 -------- d-----w- c:\programdata\Apple Computer
2010-05-11 21:53 . 2010-05-11 21:53 -------- d-----w- c:\program files\Bonjour
2010-05-11 21:46 . 2010-05-11 21:46 73000 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-05-06 21:35 . 2010-04-01 21:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-06 20:59 . 2010-05-06 15:54 165032 ----a-w- c:\windows\system32\aswBoot.exe
2010-05-06 20:39 . 2010-05-06 15:54 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-05-06 20:39 . 2010-05-06 15:54 164048 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-05-06 20:34 . 2010-05-06 15:54 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-05-06 20:34 . 2010-05-06 15:54 51792 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2010-05-06 20:33 . 2010-05-06 15:54 19024 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-05-06 15:54 . 2010-04-14 05:53 -------- d-----w- c:\programdata\Alwil Software
2010-05-06 07:08 . 2010-05-06 21:22 701608 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
2010-05-06 07:08 . 2010-05-06 21:22 865896 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2010-05-02 00:39 . 2009-09-28 23:17 -------- d-----w- c:\users\Pam\AppData\Roaming\Corel
2010-04-29 22:39 . 2010-04-01 21:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39 . 2010-04-01 21:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 01:52 . 2010-04-27 01:52 52224 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-04-27 01:34 . 2010-04-27 01:34 -------- d-----w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com
2010-04-26 19:02 . 2010-03-20 01:03 -------- d-----w- c:\programdata\STOPzilla!
2010-04-23 20:51 . 2010-04-23 20:06 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-23 20:06 . 2010-04-23 20:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-21 19:07 . 2010-05-14 03:35 52224 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
2010-04-21 19:07 . 2010-05-14 03:35 101376 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
2010-04-14 18:07 . 2010-04-14 18:07 3223552 ----a-w- c:\users\S-1-5-21-2734233770-1022019746-1210910906-1000_Classes\UsrClass.dat
2010-04-14 16:47 . 2010-05-06 15:54 38848 ----a-w- c:\windows\system32\avastSS.scr
2010-04-13 13:55 . 2010-03-24 20:56 0 ----a-w- c:\users\Pam\AppData\Local\prvlcl.dat
2010-04-08 20:20 . 2010-04-08 20:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 20:20 . 2010-04-08 20:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-04-08 06:15 . 2010-04-08 06:15 4255072 ----a-w- c:\programdata\avg9\update\backup\avgcorex.dll
2010-04-01 15:25 . 2010-04-01 15:25 4076824 ----a-w- c:\programdata\avg9\update\backup\avgui.exe
2010-04-01 15:25 . 2010-04-01 15:25 2059544 ----a-w- c:\programdata\avg9\update\backup\avgtray.exe
2010-04-01 15:25 . 2010-04-01 15:25 1598744 ----a-w- c:\programdata\avg9\update\backup\avgssie.dll
2010-04-01 15:25 . 2010-04-01 15:25 1274136 ----a-w- c:\programdata\avg9\update\backup\avgfrw.exe
2010-04-01 15:25 . 2010-04-01 15:25 598296 ----a-w- c:\programdata\avg9\update\backup\avgsrmx.dll
2010-04-01 15:25 . 2010-04-01 15:25 1515224 ----a-w- c:\programdata\avg9\update\backup\avgwd.dll
2010-04-01 15:25 . 2010-04-01 15:25 459544 ----a-w- c:\programdata\avg9\update\backup\avgcclix.dll
2010-04-01 15:25 . 2010-04-01 15:25 313112 ----a-w- c:\programdata\avg9\update\backup\avglogx.dll
2010-04-01 15:25 . 2010-04-01 15:25 1086744 ----a-w- c:\programdata\avg9\update\backup\avgchsvx.exe
2010-04-01 15:25 . 2010-04-01 15:25 556824 ----a-w- c:\programdata\avg9\update\backup\avgchjwx.dll
2010-04-01 15:25 . 2010-04-01 15:25 301336 ----a-w- c:\programdata\avg9\update\backup\avgchclx.dll
2010-04-01 15:21 . 2010-04-01 15:21 1685784 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll
2010-04-01 15:21 . 2010-04-01 15:21 1035032 ----a-w- c:\programdata\avg9\update\backup\avgupd.exe
2010-03-27 06:19 . 2009-10-17 15:47 2485883 ----a-w- c:\programdata\ArcSoft\Global Deploy\CheckUpdate\ArcConnect.exe
2009-08-09 00:09 . 2009-08-09 00:09 75 --sha-r- c:\windows\CT4CET.bin
2009-06-10 21:26 . 2009-07-14 02:04 9633792 --sha-r- c:\windows\Fonts\StaticCache.dat
2009-07-14 01:14 . 2009-07-13 23:42 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2009-10-08 818288]
"MRC"="c:\program files\PC Tune-Up\PCTuneUp.exe" [2009-10-06 2960704]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE" [2010-06-12 2403568]
"AOL Fast Start"="c:\program files\AOL 9.5\AOL.EXE" [2009-10-28 50536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-10 233472]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"HostManager"="c:\program files\Common Files\AOL\1253760604\ee\AOLSoftware.exe" [2009-07-20 41264]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-05-07 178712]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-09 68640]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-06-29 458844]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-14 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-14 167424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-14 144384]
"TMRUBottedTray"="c:\program files\Trend Micro\RUBotted\TMRUBottedTray.exe" [2008-11-06 288088]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-05-26 1043968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"GrpConv"="grpconv -o" [X]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CreataCard Gold 2 Forget Me Not Reminders.lnk - c:\program files\CreataCard\Gold\FMRMD32.EXE [2010-5-23 55296]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGRemind.exe [2009-9-25 323584]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-08-08 23:58 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

R1 aswSP;aswSP; [x]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/01/06 21:47];c:\program files\CyberLink\PowerDVD DX\000.fcl [2009-06-25 03:19 87536]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\aestsrv.exe [2009-03-02 81920]
R2 aswFsBlk;aswFsBlk; [x]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-05-06 51792]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 RUBotted;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\TMRUBotted.exe [2008-11-06 582992]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [2010-03-04 658656]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\Dell\DellComms\bin\sprtsvc.exe [2009-05-05 206064]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 143968]
R3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-06 34064]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\DRIVERS\OA009Ufd.sys [2009-03-06 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\DRIVERS\OA009Vid.sys [2009-03-20 271552]
R3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\DRIVERS\TMPassthru.sys [2008-03-02 206608]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\DRIVERS\TMPassthru.sys [2008-03-02 206608]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-28 1343400]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-09-28 315392]
S3 dc3d;MS Hardware Device Detection Driver (HID);c:\windows\system32\DRIVERS\dc3d.sys [2009-11-04 17408]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.klove.com/
uInternet Settings,ProxyOverride = *.local
IE: Read EXIF - c:\program files\ArcSoft\RAW Thumbnail Viewer\ArcEXIFM.htm
FF - ProfilePath - c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.klove.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&q=
FF - component: c:\program files\ArcSoft\RAW Thumbnail Viewer\FireFox Extension\components\FirefoxMenu.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: c:\users\Pam\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: protocol-handler.warn-external.dnUpdate - false
FF - user.js: browser.sessionstore.resume_from_crash - false
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)
BHO-{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)
Toolbar-{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)
WebBrowser-{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - (no file)
HKLM-RunOnce-<NO NAME> - (no file)



[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD DX\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2010-06-19 23:00:38
ComboFix-quarantined-files.txt 2010-06-20 06:00

Pre-Run: 127,986,917,376 bytes free
Post-Run: 130,324,107,264 bytes free

- - End Of File - - E9CAB9A11A2A392EC742488296847AAF


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:42 AM

Posted 20 June 2010 - 01:20 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
Driver::
aswSP
aswFsBlk


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 bcoleinaz

bcoleinaz
  • Topic Starter

  • Members
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  • Local time:06:42 AM

Posted 20 June 2010 - 01:42 AM

ComboFix 10-06-19.03 - Pam 06/19/2010 23:25:50.2.2 - x86 NETWORK
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3034.2468 [GMT -7:00]
Running from: c:\users\Pam\Desktop\ComboFix.exe
Command switches used :: c:\users\Pam\Desktop\cfscript.txt
FW: ZoneAlarm Extreme Security Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: ZoneAlarm Extreme Security Anti-Spyware *enabled* (Updated) {F245A209-1085-48B4-B927-35D56015EC60}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASWFSBLK
-------\Legacy_ASWSP
-------\Service_aswFsBlk
-------\Service_aswSP


((((((((((((((((((((((((( Files Created from 2010-05-20 to 2010-06-20 )))))))))))))))))))))))))))))))
.

2010-06-20 06:33 . 2010-06-20 06:33 -------- d-----w- C:\Device
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\S-1-5-21-2734233770-1022019746-1210910906-1000_Classes\AppData\Local\temp
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\S-1-5-21-2734233770-1022019746-1210910906-1000\AppData\Local\temp
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\S-1-5-20\AppData\Local\temp
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\S-1-5-19\AppData\Local\temp
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-06-20 06:32 . 2010-06-20 06:32 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-06-20 06:24 . 2010-06-20 06:24 -------- d-----w- C:\32788R22FWJFW
2010-06-20 06:00 . 2010-06-20 06:35 -------- d-----w- c:\users\Pam\AppData\Local\temp
2010-06-12 04:29 . 2010-06-12 04:29 -------- d-----w- c:\users\Pam\AppData\Roaming\Facebook
2010-06-11 16:27 . 2010-05-26 20:03 69120 ----a-w- c:\windows\system32\zlcomm.dll
2010-06-11 16:27 . 2010-05-26 20:03 103936 ----a-w- c:\windows\system32\zlcommdb.dll
2010-06-11 16:27 . 2010-05-26 20:03 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-06-11 16:27 . 2010-06-11 16:28 -------- d-----w- c:\windows\system32\ZoneLabs
2010-06-11 16:27 . 2010-05-15 23:30 461400 ----a-w- c:\windows\system32\drivers\vsdatant.sys
2010-06-11 16:26 . 2010-06-11 16:26 -------- d-----w- c:\program files\Zone Labs
2010-06-11 16:25 . 2010-06-20 06:35 -------- d-----w- c:\windows\Internet Logs
2010-06-09 16:18 . 2010-05-01 14:49 2326528 ----a-w- c:\windows\system32\win32k.sys
2010-06-09 16:18 . 2010-03-05 07:42 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-09 16:18 . 2010-05-21 05:18 977920 ----a-w- c:\windows\system32\wininet.dll
2010-06-09 16:18 . 2010-05-27 07:24 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-09 16:18 . 2010-05-27 03:49 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-05-28 19:24 . 2010-06-12 17:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-05-28 19:24 . 2010-05-28 19:24 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2010-05-26 16:18 . 2010-04-23 07:13 2048 ----a-w- c:\windows\system32\tzres.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-20 05:43 . 2010-06-20 05:44 8704 ----a-w- c:\windows\Internet Logs\xDB45F4.tmp
2010-06-20 05:42 . 2010-06-20 05:43 293376 ----a-w- c:\windows\Internet Logs\xDB46B0.tmp
2010-06-19 01:56 . 2010-05-11 17:26 63488 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-19 01:56 . 2010-04-27 01:52 117760 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-18 23:00 . 2010-06-18 23:01 1783808 ----a-w- c:\windows\Internet Logs\xDB4DD1.tmp
2010-06-18 19:56 . 2010-06-18 19:56 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2010-06-16 18:09 . 2010-06-16 18:10 1780224 ----a-w- c:\windows\Internet Logs\xDB6D43.tmp
2010-06-16 18:09 . 2010-06-16 18:10 1331712 ----a-w- c:\windows\Internet Logs\xDB6C39.tmp
2010-06-15 21:35 . 2010-06-15 21:36 1775104 ----a-w- c:\windows\Internet Logs\xDB55AD.tmp
2010-06-15 19:56 . 2010-06-15 19:57 1771008 ----a-w- c:\windows\Internet Logs\xDB531E.tmp
2010-06-14 17:57 . 2010-02-22 19:04 -------- d-----w- c:\program files\PC Tune-Up
2010-06-12 04:57 . 2009-12-26 06:46 -------- d-----w- c:\users\Pam\AppData\Roaming\Skype
2010-06-12 04:29 . 2010-06-12 04:29 50354 ----a-w- c:\users\Pam\AppData\Roaming\Facebook\uninstall.exe
2010-06-11 23:06 . 2009-12-26 06:49 -------- d-----w- c:\users\Pam\AppData\Roaming\skypePM
2010-06-11 16:28 . 2010-06-11 16:27 421442 ---ha-w- c:\windows\system32\drivers\vsconfig.xml
2010-06-11 16:27 . 2009-09-24 00:17 -------- d-----w- c:\program files\CheckPoint
2010-06-11 16:11 . 2009-09-24 00:18 -------- d-----w- c:\users\Pam\AppData\Roaming\CheckPoint
2010-06-09 10:45 . 2010-06-09 10:45 5591040 ----a-w- c:\users\Pam\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
2010-06-09 06:00 . 2010-06-11 16:27 52224 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
2010-06-09 06:00 . 2010-06-11 16:27 101376 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
2010-06-07 04:04 . 2009-08-09 00:06 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-07 04:03 . 2009-07-14 02:37 -------- d-----w- c:\program files\Windows Mail
2010-06-06 18:46 . 2009-09-30 03:53 -------- d-----w- c:\users\Pam\AppData\Roaming\Apple Computer
2010-05-28 19:24 . 2010-04-27 01:32 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-05-21 21:14 . 2009-10-04 20:51 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-14 04:03 . 2010-05-14 04:02 -------- d-----w- c:\program files\Swag_Bucks
2010-05-14 04:03 . 2010-05-14 04:03 -------- d-----w- c:\program files\Conduit
2010-05-11 21:59 . 2010-05-11 21:58 -------- d-----w- c:\program files\iTunes
2010-05-11 21:58 . 2010-05-11 21:58 -------- d-----w- c:\program files\iPod
2010-05-11 21:58 . 2009-09-30 03:46 -------- d-----w- c:\program files\Common Files\Apple
2010-05-11 21:58 . 2009-09-30 03:49 -------- d-----w- c:\programdata\Apple Computer
2010-05-11 21:53 . 2010-05-11 21:53 -------- d-----w- c:\program files\Bonjour
2010-05-11 21:46 . 2010-05-11 21:46 73000 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-05-06 21:35 . 2010-04-01 21:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-06 20:59 . 2010-05-06 15:54 165032 ----a-w- c:\windows\system32\aswBoot.exe
2010-05-06 20:39 . 2010-05-06 15:54 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-05-06 20:39 . 2010-05-06 15:54 164048 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-05-06 20:34 . 2010-05-06 15:54 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-05-06 20:34 . 2010-05-06 15:54 51792 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2010-05-06 20:33 . 2010-05-06 15:54 19024 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-05-06 15:54 . 2010-04-14 05:53 -------- d-----w- c:\programdata\Alwil Software
2010-05-06 07:08 . 2010-05-06 21:22 701608 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
2010-05-06 07:08 . 2010-05-06 21:22 865896 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2010-05-02 00:39 . 2009-09-28 23:17 -------- d-----w- c:\users\Pam\AppData\Roaming\Corel
2010-04-29 22:39 . 2010-04-01 21:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39 . 2010-04-01 21:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 01:52 . 2010-04-27 01:52 52224 ----a-w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-04-27 01:34 . 2010-04-27 01:34 -------- d-----w- c:\users\Pam\AppData\Roaming\SUPERAntiSpyware.com
2010-04-26 19:02 . 2010-03-20 01:03 -------- d-----w- c:\programdata\STOPzilla!
2010-04-23 20:51 . 2010-04-23 20:06 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-23 20:06 . 2010-04-23 20:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-21 19:07 . 2010-05-14 03:35 52224 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
2010-04-21 19:07 . 2010-05-14 03:35 101376 ----a-w- c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
2010-04-14 18:07 . 2010-04-14 18:07 3223552 ----a-w- c:\users\S-1-5-21-2734233770-1022019746-1210910906-1000_Classes\UsrClass.dat
2010-04-14 16:47 . 2010-05-06 15:54 38848 ----a-w- c:\windows\system32\avastSS.scr
2010-04-13 13:55 . 2010-03-24 20:56 0 ----a-w- c:\users\Pam\AppData\Local\prvlcl.dat
2010-04-08 20:20 . 2010-04-08 20:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 20:20 . 2010-04-08 20:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-04-08 06:15 . 2010-04-08 06:15 4255072 ----a-w- c:\programdata\avg9\update\backup\avgcorex.dll
2010-04-01 15:25 . 2010-04-01 15:25 4076824 ----a-w- c:\programdata\avg9\update\backup\avgui.exe
2010-04-01 15:25 . 2010-04-01 15:25 2059544 ----a-w- c:\programdata\avg9\update\backup\avgtray.exe
2010-04-01 15:25 . 2010-04-01 15:25 1598744 ----a-w- c:\programdata\avg9\update\backup\avgssie.dll
2010-04-01 15:25 . 2010-04-01 15:25 1274136 ----a-w- c:\programdata\avg9\update\backup\avgfrw.exe
2010-04-01 15:25 . 2010-04-01 15:25 598296 ----a-w- c:\programdata\avg9\update\backup\avgsrmx.dll
2010-04-01 15:25 . 2010-04-01 15:25 1515224 ----a-w- c:\programdata\avg9\update\backup\avgwd.dll
2010-04-01 15:25 . 2010-04-01 15:25 459544 ----a-w- c:\programdata\avg9\update\backup\avgcclix.dll
2010-04-01 15:25 . 2010-04-01 15:25 313112 ----a-w- c:\programdata\avg9\update\backup\avglogx.dll
2010-04-01 15:25 . 2010-04-01 15:25 1086744 ----a-w- c:\programdata\avg9\update\backup\avgchsvx.exe
2010-04-01 15:25 . 2010-04-01 15:25 556824 ----a-w- c:\programdata\avg9\update\backup\avgchjwx.dll
2010-04-01 15:25 . 2010-04-01 15:25 301336 ----a-w- c:\programdata\avg9\update\backup\avgchclx.dll
2010-04-01 15:21 . 2010-04-01 15:21 1685784 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll
2010-04-01 15:21 . 2010-04-01 15:21 1035032 ----a-w- c:\programdata\avg9\update\backup\avgupd.exe
2010-03-27 06:19 . 2009-10-17 15:47 2485883 ----a-w- c:\programdata\ArcSoft\Global Deploy\CheckUpdate\ArcConnect.exe
2009-08-09 00:09 . 2009-08-09 00:09 75 --sha-r- c:\windows\CT4CET.bin
2009-06-10 21:26 . 2009-07-14 02:04 9633792 --sha-r- c:\windows\Fonts\StaticCache.dat
2009-07-14 01:14 . 2009-07-13 23:42 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2009-10-08 818288]
"MRC"="c:\program files\PC Tune-Up\PCTuneUp.exe" [2009-10-06 2960704]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE" [2010-06-12 2403568]
"AOL Fast Start"="c:\program files\AOL 9.5\AOL.EXE" [2009-10-28 50536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-10 233472]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"HostManager"="c:\program files\Common Files\AOL\1253760604\ee\AOLSoftware.exe" [2009-07-20 41264]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-05-07 178712]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-09 68640]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-06-29 458844]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-14 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-14 167424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-14 144384]
"TMRUBottedTray"="c:\program files\Trend Micro\RUBotted\TMRUBottedTray.exe" [2008-11-06 288088]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-05-26 1043968]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CreataCard Gold 2 Forget Me Not Reminders.lnk - c:\program files\CreataCard\Gold\FMRMD32.EXE [2010-5-23 55296]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGRemind.exe [2009-9-25 323584]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-08-08 23:58 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

R3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-06 34064]
R3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\DRIVERS\TMPassthru.sys [2008-03-02 206608]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-28 1343400]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/01/06 21:47];c:\program files\CyberLink\PowerDVD DX\000.fcl [2009-06-25 03:19 87536]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\aestsrv.exe [2009-03-02 81920]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-05-06 51792]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 RUBotted;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\TMRUBotted.exe [2008-11-06 582992]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [2010-03-04 658656]
S2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\Dell\DellComms\bin\sprtsvc.exe [2009-05-05 206064]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 143968]
S3 dc3d;MS Hardware Device Detection Driver (HID);c:\windows\system32\DRIVERS\dc3d.sys [2009-11-04 17408]
S3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\DRIVERS\OA009Ufd.sys [2009-03-06 133632]
S3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\DRIVERS\OA009Vid.sys [2009-03-20 271552]
S3 TMPassthruMP;TMPassthruMP;c:\windows\system32\DRIVERS\TMPassthru.sys [2008-03-02 206608]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-09-28 315392]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.klove.com/
uInternet Settings,ProxyOverride = *.local
IE: Read EXIF - c:\program files\ArcSoft\RAW Thumbnail Viewer\ArcEXIFM.htm
FF - ProfilePath - c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.klove.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2611275&q=
FF - component: c:\program files\ArcSoft\RAW Thumbnail Viewer\FireFox Extension\components\FirefoxMenu.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCore.dll
FF - component: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: c:\users\Pam\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\Pam\AppData\Roaming\Mozilla\Firefox\Profiles\deh70781.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: protocol-handler.warn-external.dnUpdate - false
FF - user.js: browser.sessionstore.resume_from_crash - false
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - (no file)



[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD DX\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7f2308f435f2c4c1\STacSV.exe
c:\program files\Alwil Software\Avast5\AvastSvc.exe
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
c:\windows\system32\taskhost.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\conhost.exe
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\system32\conhost.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\sppsvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
.
**************************************************************************
.
Completion time: 2010-06-19 23:41:00 - machine was rebooted
ComboFix-quarantined-files.txt 2010-06-20 06:40
ComboFix2.txt 2010-06-20 06:00

Pre-Run: 130,445,078,528 bytes free
Post-Run: 130,250,518,528 bytes free

- - End Of File - - 2BB2582D5882E693749985E9ADF5D99A


#10 bcoleinaz

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Posted 20 June 2010 - 01:51 AM

By the way, what is the Zonealarm anti-spyware process?
We uninstalled that stuff and reinstalled only the firewall.

#11 gringo_pr

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Posted 20 June 2010 - 01:51 AM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9.1.3
    Coupon Printer for Windows
    Viewpoint Media Player


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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#12 bcoleinaz

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Posted 20 June 2010 - 08:24 PM

Is the Coupon Printer for Windows unsafe?

#13 bcoleinaz

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Posted 20 June 2010 - 08:26 PM

MBAM.txt
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4219

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/20/2010 2:12:06 PM
mbam-log-2010-06-20 (14-12-06).txt

Scan type: Quick scan
Objects scanned: 139167
Time elapsed: 6 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by bcoleinaz, 20 June 2010 - 08:43 PM.


#14 bcoleinaz

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Posted 20 June 2010 - 08:40 PM

C:\Program Files\Eset\Eset Online Scanner\log.txt

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=56bcd5b0696ec144a9843ad271d5920c
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-20 11:10:41
# local_time=2010-06-20 04:10:41 (-0700, US Mountain Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 7783322 7783322 0 0
# compatibility_mode=768 16777215 100 0 4923623 4923623 0 0
# compatibility_mode=1024 16777215 100 0 9678900 9678900 0 0
# compatibility_mode=5893 16776573 100 94 0 28614442 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16776894 75 70 0 2080361 0 0
# scanned=154692
# found=0
# cleaned=0
# scan_time=5790


#15 gringo_pr

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Posted 20 June 2010 - 09:05 PM

Hello

Looks great, which one do you want to do next?

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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