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Redirect/Slow Down Issues

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8 replies to this topic

#1 mirage34


  • Members
  • 4 posts
  • Local time:06:55 AM

Posted 13 June 2010 - 04:10 PM


I recently started having problems with my searches being randomly redirected. I turned off my computer one day, everything was working fine, and then my computer was crippled the next morning when I turned it back on. The redirects happen on Google, Yahoo, just about any search engine, and happen whether I use IE or Firefox. I also get an occasional pop-up (PCBugFinder or the like) that makes itself look like a new Internet Explorer window.

My PC has been running extremely slow, as well. It takes quite a few minutes to log on, and opening an IE window is really a chore. It takes about four tries before one successfully opens. The other computer functions are sluggish; I tried Ctrl+Alt+Del to check the task manager, and at times the Computer usage is lingering around 80% even when I'm not running anything. When I checked, one program in particular, svchost.exe, was using an inordinate amount of memory (over 200,000 K). I tried closing it, and things seemed to speed up some.

I'm unable to access Windows Update - I get a screen as if I have no internet connection.

Also - and maybe unrelated (?) - but I've suddenly lost the volume on my computer. The speakers are working, they're brand new, but I've somehow lost the Volume icon from my taskbar. The issue only cropped up in the last few days, so I'm inclined to think the malware has something to do with it.

I tried running GMER; three times my computer became unresponsive, to the point where even the clock froze up. I could still move the mouse, but couldn't interact with anything, and time basically just stood still. (Edit: I ran it again but not to completion, and the log is now attached.)

I've tried a few anti spyware programs - AdAware, Spybot, Hitman, Windows Defender. They've all found some things, but haven't resolved my problem.

Anyway, here's my DDS file. Thanks so much for any help!

DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 12:40:42.98 on Sun 06/13/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.99 [GMT -4:00]

FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\documents and settings\administrator\local settings\application data\kvkiirtda\wjhcjed.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Connection Wizard,ShellNext = hxxp://www.upenn.edu/penn_portal/view.php
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearchAssistant = hxxp://channels.aimtoday.com/search/aimtoolbar.jsp
uURLSearchHooks: ZoneAlarm Toolbar: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - c:\program files\zonealarm\tbZone.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: ZoneAlarm Toolbar: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - c:\program files\zonealarm\tbZone.dll
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: ZoneAlarm Toolbar: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - c:\program files\zonealarm\tbZone.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [dexkilhgmnkbpu] c:\documents and settings\administrator\local settings\application data\kvkiirtda\wjhcjed.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [vptray] c:\progra~1\symant~1\vptray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [dexkilhgmnkbpu] c:\documents and settings\administrator\local settings\application data\kvkiirtda\wjhcjed.exe
mPolicies-explorer: <NO NAME> =
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37817.5173263889
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\qualcomm\eudora\EuShlExt.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\cjr6jumh.default\
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\cjr6jumh.default\extensions\{0b457caa-602d-484a-8fe7-c1d894a011ba}\platform\winnt_x86-msvc\components\SSSLauncher.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\cjr6jumh.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\cjr6jumh.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\checkpoint\zaforcefield\trustchecker\bin\npFFApi.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-12 64288]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2010-6-9 532224]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2003-2-10 114688]
R2 AsfAlrt;AsfAlrt;c:\windows\system32\drivers\Asfalrt.sys [2002-12-18 36064]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2010-5-26 26352]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2010-5-26 493032]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec antivirus\Navapel.sys [2002-11-11 29696]
R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\Rtvscan.exe [2003-5-1 589824]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-13 24652]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 NAVAP;NAVAP;c:\progra~1\symant~1\NAVAP.sys [2002-11-11 219136]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100612.003\NAVENG.sys [2010-6-13 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100612.003\NAVEX15.sys [2010-6-13 1347504]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352320]
S2 ytqanjkh5;jxkeufehzqkh;c:\windows\system32\rqzblzpe5.exe --> c:\windows\system32\rqzblzpe5.exe [?]

=============== Created Last 30 ================

2010-06-13 16:38:09 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-06-13 06:12:25 0 d-----w- C:\3994237ca5c49155cb01
2010-06-13 05:49:53 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-13 04:28:44 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-06-12 21:08:46 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-12 18:26:51 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-12 18:26:38 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-12 18:13:10 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-12 01:21:47 0 d-----w- c:\program files\CCleaner
2010-06-10 17:44:30 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-10 03:34:43 384 ----a-w- c:\windows\system32\.crusader
2010-06-10 01:59:32 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-06-10 01:58:43 0 d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-06-10 01:58:34 0 d-----w- c:\program files\Hitman Pro 3.5
2010-06-09 22:34:06 0 d-----w- c:\docume~1\admini~1\applic~1\CheckPoint
2010-06-09 22:28:02 0 d-----w- c:\program files\ZoneAlarm
2010-06-09 22:27:55 0 d-----w- c:\program files\CheckPoint
2010-06-09 22:27:44 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-06-09 22:26:45 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-06-09 22:26:44 0 d-----w- c:\windows\system32\ZoneLabs
2010-06-09 22:26:35 421442 ----a-w- c:\windows\system32\vsconfig.xml
2010-06-09 22:26:33 0 d-----w- c:\program files\Zone Labs
2010-06-09 22:24:25 0 d-----w- c:\windows\Internet Logs
2010-06-09 20:01:57 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-28 21:21:51 0 d-----w- c:\program files\iPod
2010-05-28 21:21:03 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2010-06-13 05:36:46 361600 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-29 19:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-23 19:35:41 20232 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-06 08:52:46 2462720 ----a-w- c:\windows\system32\dllcache\WMVCore.dll
2003-07-15 19:50:40 2509 ----a-w- c:\program files\INSTALL.LOG
2007-05-18 00:23:08 80 --sh--r- c:\windows\system32\51C2209368.dll
2007-05-20 06:19:51 56 --sh--r- c:\windows\system32\51C2209368.sys
2007-05-20 06:19:51 848 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-09-08 23:54:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 12:45:11.15 ===============

Attached Files

Edited by mirage34, 13 June 2010 - 04:51 PM.

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:55 AM

Posted 18 June 2010 - 09:31 PM


I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:


    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.

    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:


"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 mirage34

  • Topic Starter

  • Members
  • 4 posts
  • Local time:06:55 AM

Posted 19 June 2010 - 04:59 PM

Hi Gringo,

Thanks so much for helping me out! I ran ComboFix and attached a copy of the log.

A few things:
ComboFix mentioned that it should take about 10 minutes to run, maybe double that on an infected computer. Well...it took about 45 minutes for me. That might be a sign of just how badly infected the machine is.

In the time between when I first posted and when you replied, my anti-virus program found some issues and quarantined them. I'm not sure what effect that might have had, but I wanted to mention it. It found it all on a real-time system scan. I'm not able to run a scan myself, and still can't, even after using ComboFix. As soon as I start it up, a minute later, it says "scan aborted by user".

The good: things have been running a little more smoothly now. My computer still seems a little slow, but at least it's functional. I haven't had the redirect issues any more, for one thing. ComboFix also seems to have found my Volume icon, it's back in the toolbar, and my computer is putting out sound again. I can also access the Microsoft Update site again. Those were my main issues and they seem to be resolved.

The bad: the computer does seem to take quite a while on the initial startup, or whenever I'm loading a new program, starting a new IE screen, etc. I looked at the Task Manager, and when I have IE open, it seems to be constantly increasing in memory usage. Is this normal? I was playing a video at the time, to test my sound - I'm not sure if that had
any effect. But it was at 70,000 K and climbing. Obviously, being unable to run a virus scan is my other concern.

Here's a copy of my ComboFix log (it's also attached). Thanks again!!

ComboFix 10-06-18.03 - Administrator 06/19/2010 14:42:57.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.239 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

c:\program files\INSTALL.LOG

((((((((((((((((((((((((( Files Created from 2010-05-19 to 2010-06-19 )))))))))))))))))))))))))))))))

2010-06-13 06:12 . 2010-06-13 06:12 -------- d-----w- C:\3994237ca5c49155cb01
2010-06-13 05:49 . 2010-05-06 10:41 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-13 04:28 . 2010-06-13 04:28 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-06-12 21:08 . 2010-06-12 18:26 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-12 18:26 . 2010-06-12 18:26 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-12 18:26 . 2010-06-12 18:26 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-12 18:13 . 2010-06-12 18:13 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-12 18:11 . 2010-06-12 18:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-06-12 01:21 . 2010-06-12 01:21 -------- d-----w- c:\program files\CCleaner
2010-06-11 21:05 . 2010-06-14 19:30 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\kvkiirtda
2010-06-10 17:44 . 2010-06-10 17:44 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-06-10 01:59 . 2010-06-10 17:19 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-06-10 01:58 . 2010-06-10 03:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2010-06-10 01:58 . 2010-06-10 01:58 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-06-09 22:26 . 2010-06-09 22:26 -------- d-----w- c:\program files\Zone Labs
2010-06-09 22:24 . 2010-06-19 20:00 -------- d-----w- c:\windows\Internet Logs
2010-06-09 20:01 . 2010-05-21 18:14 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-06-09 19:58 . 2010-06-09 19:58 -------- d-----w- c:\program files\Windows Defender
2010-06-09 06:59 . 2010-06-09 06:59 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2010-05-28 21:21 . 2010-05-28 21:21 -------- d-----w- c:\program files\iPod
2010-05-28 21:21 . 2010-05-28 21:22 -------- d-----w- c:\program files\iTunes

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2010-06-19 17:32 . 2010-06-19 17:32 1481016 ----a-w- c:\windows\Internet Logs\tvDebug.Zip
2010-06-18 22:50 . 2008-03-02 20:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-06-17 17:33 . 2010-06-17 17:33 1731072 ----a-w- c:\windows\Internet Logs\xDB14.tmp
2010-06-17 05:22 . 2010-06-17 17:16 1731072 ----a-w- c:\windows\Internet Logs\xDB13.tmp
2010-06-16 22:33 . 2007-02-04 21:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2010-06-16 01:00 . 2010-06-16 02:04 1726464 ----a-w- c:\windows\Internet Logs\xDB12.tmp
2010-06-14 17:58 . 2010-06-14 17:59 770560 ----a-w- c:\windows\Internet Logs\xDB11.tmp
2010-06-14 07:50 . 2010-06-14 17:48 1716736 ----a-w- c:\windows\Internet Logs\xDB10.tmp
2010-06-13 15:55 . 2010-06-13 15:56 1713664 ----a-w- c:\windows\Internet Logs\xDBF.tmp
2010-06-13 05:36 . 2002-08-29 10:00 361600 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-06-13 05:36 . 2010-06-13 05:37 1707008 ----a-w- c:\windows\Internet Logs\xDBE.tmp
2010-06-12 21:15 . 2010-06-12 21:16 1703936 ----a-w- c:\windows\Internet Logs\xDBD.tmp
2010-06-12 18:30 . 2010-06-12 18:31 1702400 ----a-w- c:\windows\Internet Logs\xDBC.tmp
2010-06-12 18:13 . 2003-11-24 21:41 -------- d-----w- c:\program files\Lavasoft
2010-06-12 07:56 . 2010-06-12 15:56 1696768 ----a-w- c:\windows\Internet Logs\xDBB.tmp
2010-06-12 03:08 . 2010-06-12 03:09 1694208 ----a-w- c:\windows\Internet Logs\xDBA.tmp
2010-06-11 19:31 . 2010-06-11 19:32 1690112 ----a-w- c:\windows\Internet Logs\xDB9.tmp
2010-06-11 07:48 . 2010-06-11 14:39 1688064 ----a-w- c:\windows\Internet Logs\xDB8.tmp
2010-06-11 07:48 . 2010-06-11 14:39 47104 ----a-w- c:\windows\Internet Logs\xDB7.tmp
2010-06-11 04:15 . 2010-06-11 04:16 1686016 ----a-w- c:\windows\Internet Logs\xDB6.tmp
2010-06-11 04:15 . 2010-06-11 04:16 81408 ----a-w- c:\windows\Internet Logs\xDB5.tmp
2010-06-10 17:41 . 2003-06-27 03:13 -------- d-----w- c:\program files\Dell
2010-06-10 17:38 . 2003-06-27 03:16 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-06-10 08:10 . 2010-06-10 17:13 59392 ----a-w- c:\windows\Internet Logs\xDB4.tmp
2010-06-10 05:09 . 2010-06-10 05:10 95744 ----a-w- c:\windows\Internet Logs\xDB2.tmp
2010-06-10 05:09 . 2010-06-10 05:10 1678336 ----a-w- c:\windows\Internet Logs\xDB3.tmp
2010-06-10 05:04 . 2010-06-10 05:05 1678336 ----a-w- c:\windows\Internet Logs\xDB1.tmp
2010-06-09 22:34 . 2010-06-09 22:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\CheckPoint
2010-06-09 22:28 . 2010-06-09 22:28 -------- d-----w- c:\program files\ZoneAlarm
2010-06-09 22:27 . 2010-06-09 22:27 -------- d-----w- c:\program files\CheckPoint
2010-06-09 22:27 . 2010-06-09 22:27 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-06-09 19:49 . 2003-07-15 19:40 -------- d-----w- c:\program files\FileZilla
2010-06-09 17:56 . 2009-08-13 05:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-28 21:21 . 2007-12-29 06:16 -------- d-----w- c:\program files\Common Files\Apple
2010-05-26 17:03 . 2010-06-09 22:26 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-05-26 17:03 . 2010-06-09 22:27 69120 ----a-w- c:\windows\system32\zlcomm.dll
2010-05-26 17:03 . 2010-06-09 22:27 103936 ----a-w- c:\windows\system32\zlcommdb.dll
2010-05-06 10:41 . 2004-02-06 22:05 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2002-08-29 10:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-30 20:43 . 2007-12-29 06:20 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer
2010-04-29 19:39 . 2009-08-13 05:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39 . 2009-08-13 05:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-23 19:35 . 2010-04-23 19:35 20232 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-23 19:30 . 2010-04-23 19:28 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-04-23 19:25 . 2010-04-23 19:24 -------- d-----w- c:\program files\QuickTime
2010-04-23 19:22 . 2010-04-23 19:22 -------- d-----w- c:\program files\Apple Software Update
2010-04-21 22:55 . 2010-04-21 22:55 -------- d-----w- c:\documents and settings\Administrator\Application Data\Unity
2010-04-20 05:30 . 2002-08-29 10:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2007-05-18 00:23 . 2007-05-17 22:59 80 --sh--r- c:\windows\SYSTEM32\51C2209368.dll
2007-05-20 06:19 . 2007-05-20 06:19 56 --sh--r- c:\windows\SYSTEM32\51C2209368.sys
2007-05-20 06:19 . 2007-05-20 06:19 848 --sha-w- c:\windows\SYSTEM32\KGyGaAvL.sys

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}"= "c:\program files\ZoneAlarm\tbZone.dll" [2010-05-09 2517088]


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}]
2010-05-09 15:50 2517088 ----a-w- c:\program files\ZoneAlarm\tbZone.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}"= "c:\program files\ZoneAlarm\tbZone.dll" [2010-05-09 2517088]


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{66F2E20D-0DA8-4C11-A9C8-DD8477B88ACD}"= "c:\program files\ZoneAlarm\tbZone.dll" [2010-05-09 2517088]


"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-03-02 68856]

"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-03-01 4493312]
"nwiz"="nwiz.exe" [2003-03-01 323584]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-14 28672]
"vptray"="c:\progra~1\SYMANT~1\vptray.exe" [2003-05-01 81920]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2003-07-15 151597]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-05-26 1043968]
"ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2010-05-26 730600]

"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Qualcomm\Eudora\EuShlExt.dll" [2002-10-18 86016]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Printkey2000.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Printkey2000.lnk
backup=c:\windows\pss\Printkey2000.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
2002-12-17 17:28 684032 ----a-w- c:\program files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
2002-04-03 06:01 135264 ----a-w- c:\program files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIGStream]
2005-05-18 18:49 282624 ----a-w- c:\program files\DIGStream\digstream.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HitmanPro35]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
2004-09-22 22:20 53248 ----a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 01:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-03-02 20:23 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2003-07-15 19:50 151597 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 06:00 90112 ------w- c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]

"EnableFirewall"= 0 (0x0)

"c:\\Program Files\\Kazaa Lite K++\\KazaaLite.kpp"=
"c:\\Program Files\\Real\\RealOne Player\\realplay.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Documents and Settings\\Administrator\\Desktop\\Downloads\\utorrent.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\BitLord\\Downloads\\PES6\\Pro_Evolution_Soccer_6_Rip\\Pro Evolution Soccer 6 Rip\\pes6.exe"=
"c:\\Program Files\\SecondLife\\SLVoice.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [6/12/2010 2:26 PM 64288]
R2 AsfAlrt;AsfAlrt;c:\windows\SYSTEM32\DRIVERS\Asfalrt.sys [12/18/2002 5:31 AM 36064]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [5/26/2010 9:35 AM 26352]
Contents of the 'Scheduled Tasks' folder

2010-06-19 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 18:27]

2010-06-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]

2010-06-19 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-03-02 16:53]

2010-06-19 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]

2010-06-18 c:\windows\Tasks\User_Feed_Synchronization-{EBA5A2A5-56D4-4DED-8867-3F70CF3730DD}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
------- Supplementary Scan -------
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Connection Wizard,ShellNext = hxxp://www.upenn.edu/penn_portal/view.php
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\cjr6jumh.default\
FF - component: c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\cjr6jumh.default\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}\platform\WINNT_x86-msvc\components\SSSLauncher.dll
FF - component: c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\cjr6jumh.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\cjr6jumh.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\program files\CheckPoint\ZAForceField\TrustChecker\components\TrustCheckerMozillaPlugin.dll
FF - plugin: c:\program files\CheckPoint\ZAForceField\TrustChecker\bin\npFFApi.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nppl3260.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprjplug.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
MSConfigStartUp-EPSON Stylus C82 Series - c:\windows\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE
MSConfigStartUp-ESPN BottomLine - c:\program files\ESPN\BottomLine\bline.exe
MSConfigStartUp-Gravis Xperience Driver Support - Grxp4exe.exe


catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-19 16:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

c:\windows\TEMP\TMP00000166B825AD6946ABAF5E 524288 bytes executable

scan completed successfully
hidden files: 1

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3316460306-3144739971-3367890589-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(748)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll

- - - - - - - > 'lsass.exe'(804)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
Completion time: 2010-06-19 16:26:15
ComboFix-quarantined-files.txt 2010-06-19 20:26

Pre-Run: 44,036,501,504 bytes free
Post-Run: 44,368,818,176 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - DB6DBF2D1B1C150C64AB7CB628344374

Attached Files

Edited by mirage34, 19 June 2010 - 05:01 PM.

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:55 AM

Posted 19 June 2010 - 05:11 PM


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 7.0
    J2SE Runtime Environment 5.0 Update 1
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java™ 6 Update 2
    Java™ 6 Update 3
    Java™ 6 Update 5
    Java™ 6 Update 7
    Java™ SE Runtime Environment 6 Update 1

    Java™ 6 Update 17<---do not remove

    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?


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#5 mirage34

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Posted 21 June 2010 - 02:31 AM

Okay, I followed your steps. MBAM didn't come up with any malware to be deleted; Eset found three things.

I didn't run into any problems with either program, or with cleaning up the outdated files. The computer is running about the same, no noticeable change in performance. (But like I said before, most of my problems are gone, so that's not necessarily a bad thing.) It's still a bit slow, but it might just be natural machine deterioration.

My MBAM log:

Malwarebytes' Anti-Malware 1.46

Database version: 4219

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/20/2010 8:24:30 PM
mbam-log-2010-06-20 (20-24-30).txt

Scan type: Quick scan
Objects scanned: 128623
Time elapsed: 9 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And Eset:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=
# api_version=3.0.2
# EOSSerial=f7dd6f82fb20eb47bbe9b777e52be61c
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-21 04:42:35
# local_time=2010-06-21 12:42:35 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3586 16764926 40 8 11770915 268368430 0 0
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16777214 75 70 872772 1268500 0 0
# scanned=104340
# found=3
# cleaned=0
# scan_time=13166
C:\Documents and Settings\Administrator\Desktop\My Briefcase\Install_AIM.exe Win32/Adware.WBug.A application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP274\A0061240.dll probably a variant of Win32/Agent trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP277\A0066929.EXE Win32/Adware.WBug.A application 00000000000000000000000000000000 I

#6 gringo_pr


    Bleepin Gringo

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Posted 21 June 2010 - 02:55 AM


C:\Documents and Settings\Administrator\Desktop\My Briefcase\Install_AIM.exe eset always finds this and it is not a problem the rest we will take care of now

about the slow computer check out this page and see if it helps - come back and let me know- http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/

Very well done!! clapping.gif This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#7 mirage34

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Posted 22 June 2010 - 04:07 PM

I read through your tips, and did the final clean up process as suggested. I'm happy to say my computer is running much more smoothly. Thanks so much for your help, Gringo...you are a lifesaver! thumbup.gif

I'll try some of the suggestions for improving speed; I did a disk defragmentation yesterday. Maybe a few of the other tips will help improve things even further.

I do have one question. I'm still unable to run my antivirus program (I use Symantec). As soon as I try to run a system scan, it ends within seconds, and says "Scan aborted by user". Do you know if this might be an effect of the malware? Or maybe I messed up the settings when I disabled the program (to run ComboFix)?

Anyway, thanks again for everything. You've been so helpful, I really, really appreciate it!!


#8 gringo_pr


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Posted 23 June 2010 - 05:51 AM

You are very welcome

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 gringo_pr


    Bleepin Gringo

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Posted 27 June 2010 - 11:13 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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