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.PDF file error in Web Browser...Please Help


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#1 blank.black

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Posted 13 June 2010 - 11:36 AM

http://www.etsu.edu/physics/lutter/courses...p2010chap01.pdf

When i click on the link mentioned above or any other link that ends with .pdf, the Adobe Acrobat (blank) window opens but with an error message saying

"Cannot use Adobe Reader to view PDF in your web browser. Reader will now exit. Please exit your browser and try again."

Hence, I am not able to open any .pdf file. I also did try Right-Click -> Save Link As to download the file but the download fails.

This has happened to me on Firefox, IE and Chrome.

What is the nature of this problem? How can I correct it? Please advise.

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#2 Broni

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Posted 13 June 2010 - 11:55 AM

I suggest, you unistall Adobe Acrobat Reader, which is a resource hog, and install FoxIt Reader: http://www.filehippo.com/download_foxit/, which is much smaller, and faster. It does very same thing.
Make sure, you run "custom" install, and opt out from installing any extra toolbars.

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#3 blank.black

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Posted 13 June 2010 - 12:35 PM

Thank you Broni for your suggestion. I will surely keep it in mind.

However, I have purchased this Adobe Reader and hence would really like to make use of it. Hence, I am eager to this fix this problem.

Edit: Deleted unnecessary quote, to reduce forum post clutter. ~ Animal

#4 Broni

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Posted 13 June 2010 - 12:36 PM

I understand then.

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#5 Brother Bill

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Posted 13 June 2010 - 12:42 PM

What can you tell us about the system you're using? Is this the same unit you mention here?

Edited by Brother Bill, 13 June 2010 - 12:46 PM.


#6 blank.black

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Posted 13 June 2010 - 01:13 PM

What can you tell us about the system you're using? Is this the same unit you mention here?



Yes it is.

#7 Brother Bill

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Posted 13 June 2010 - 02:09 PM

The only time I've experienced similar issues was on an older unit due to low memory but that shouldn't be a consideration here. Most of what I've been able to find involved users having more than one version of Adobe installed at the same time or having the free reader installed alongside a paid version of Acrobat. You might check to make sure that you don't have a similar circumstance. If you don't need the reader to run from your browser, one suggestion was to open Acrobat, go to Edit > Preferences > Internet, then uncheck Display PDF in Browser. Might give it a try. Past that, I'm afraid I can't help much.

#8 blank.black

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Posted 15 June 2010 - 04:05 PM

Thanks for the suggestion Brother Bill.

I did uncheck the "display pdf in browser" option but that didn't fix the problem either.

How would I check to see if I have more than one version running?

Edit: Deleted unnecessary quote, to reduce forum post clutter. ~ Animal

#9 Brother Bill

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Posted 15 June 2010 - 04:11 PM

Did you restart your browser after changing the settings?

Check the Control Panel > Add or Remove Programs. You may have several Adobe programs installed. Adobe Acrobat or Adobe Reader would be the ones to check for.

Edited by Brother Bill, 15 June 2010 - 04:12 PM.


#10 blank.black

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Posted 15 June 2010 - 04:46 PM

Did you restart your browser after changing the settings?

Check the Control Panel > Add or Remove Programs. You may have several Adobe programs installed. Adobe Acrobat or Adobe Reader would be the ones to check for.


Thanks again. Yes I did restart browser but still having problems. And I checked in Control Panel and only one version is installed. I think I will uninstall and then re-install this version and see if it fixes the problem. What do you think?

#11 Brother Bill

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Posted 15 June 2010 - 05:25 PM

At this point, it surely can't hurt. You might check out the Symantec forums to see if anyone else has found a solution.

#12 blank.black

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Posted 25 June 2010 - 04:32 PM

OK. Thank you again.

#13 ReviverSoft

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Posted 25 June 2010 - 08:40 PM

Thanks again. Yes I did restart browser but still having problems. And I checked in Control Panel and only one version is installed. I think I will uninstall and then re-install this version and see if it fixes the problem. What do you think?


You should have tried that first.

1. Uninstall Adobe Reader
2. Download the latest version of AR
3. Close all applications that are running, esp. the Internet Browsers
4. Complete the Installation process

Check for previous symptoms.
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