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CDs + DVDs can't be read


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2 replies to this topic

#1 FTWalker

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Posted 13 June 2010 - 02:00 AM

Had a problem that cropped up recently on the wife's laptop:
The DVD burner quit reading any sort of disc (blank, used, CD, DVD) very shortly after I did a malware removal. All it does is "hunt" for a disc whenever one is inserted. The "Recording" tab is also now missing.
I have tried all of the general fixes that I could find - registry fixes like the Upper and Lower Filter deletion, the "Drive Type" registry fix, removing the drive in Device Manager and letting Windows re-detect, and even phisically removing the drive and re-seating it. None had any effect. The one thing that I haven't tried yet is to see if the laptop will boot from a bootable disc. I have a Knoppix live CD that I can try - when I find it - that should be able to tell me if Windows is the culprit or not.
Now, I understand that it's entirely possible that the drive has packed up and quit, but it seems too coincidental that it did so right after that malware removal.

Is there any more obscure fixes (registry or otherwise) that I can try before I give up and attemt to find a replacement drive?

Specs:
HP Pavillion dv8301nr w/ Windows XP Media Center Edition (SP3)

Edit to add: The drive is detected fine, and there's no yellow exclamation point in the Dev. Manager, before or after a re-detect. The drive appears in all respects to work fine - it just doesn't read the discs.

Edited by FTWalker, 13 June 2010 - 02:10 AM.


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#2 Broni

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Posted 13 June 2010 - 12:17 PM

I'll ask someone to reply to your other topic, first: http://www.bleepingcomputer.com/forums/ind...p;#entry1782774

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#3 hamluis

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Posted 13 June 2010 - 12:36 PM

It appears to me you have an open malware thread which needs attention.

To avoid confusion, I am closing this thread, pending resolution of the possible malware problem. You may PM me to reopen this thread once your malware thread is resolved.

Louis




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