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Redirect and Message from Norton my computer is constantly being attacked!


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4 replies to this topic

#1 mollybritain

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Posted 13 June 2010 - 01:46 AM

Hello! I seem to have a redirect virus and my Norton keeps telling me my computer is being attacked. I got this from being on a pregnancy forum it started to try to download the fake antivirus (which I got before and it destroyed my computer!) I really don't want this eating at my computer but it seems Norton can't find it. I have tried combofix...can anyone help? I will post my combofix log....Thanks!

ComboFix 10-06-12.03 - Caitlin Hannah 06/12/2010 23:53:56.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.717 [GMT -7:00]
Running from: c:\documents and settings\Caitlin Hannah\My Documents\Downloads\ComboFix.exe
AV: Norton 360 Premier Edition *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\jestertb.dll
c:\windows\setup.exe

.
((((((((((((((((((((((((( Files Created from 2010-05-13 to 2010-06-13 )))))))))))))))))))))))))))))))
.

2010-06-11 16:11 . 2010-06-11 16:11 56765 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXPlusShortcuts\Uninstaller.exe
2010-06-11 16:11 . 2010-06-11 16:11 56997 ----a-w- c:\documents and settings\All Users\Application Data\DivX\WebPlayer\Uninstaller.exe
2010-06-11 16:11 . 2010-06-11 16:11 53600 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Update\Uninstaller.exe
2010-06-11 16:11 . 2010-06-11 16:11 57715 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Player\Uninstaller.exe
2010-06-11 16:10 . 2010-06-11 16:10 54153 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DFXPlugin\Uninstaller.exe
2010-06-11 16:10 . 2010-06-11 16:10 54128 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Converter\Uninstaller.exe
2010-06-11 16:10 . 2010-06-11 16:10 54644 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TranscodeEngine\Uninstaller.exe
2010-06-11 16:10 . 2010-06-11 16:10 54101 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MPEG2Plugin\Uninstaller.exe
2010-05-18 21:11 . 2010-06-11 16:13 57344 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.dll
2010-05-18 20:52 . 2010-06-11 16:06 1062184 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\Resource.dll
2010-05-18 20:52 . 2010-06-11 16:06 895256 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\DivXSetup.exe
2010-05-18 20:51 . 2010-06-11 16:14 -------- d-----w- c:\documents and settings\Caitlin Hannah\Application Data\DivX
2010-05-18 20:51 . 2010-05-18 20:51 84040 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TransferWizard\Uninstaller.exe
2010-05-18 20:51 . 2010-03-31 01:58 9200 ------w- c:\windows\system32\drivers\cdralw2k.sys
2010-05-18 20:51 . 2010-03-31 01:58 9072 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2010-05-18 20:51 . 2010-03-31 01:58 133616 ------w- c:\windows\system32\pxafs.dll
2010-05-18 20:51 . 2010-05-18 20:51 57054 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSDesktopComponents\Uninstaller.exe
2010-05-18 20:51 . 2010-05-18 20:51 54166 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAVCDecoder\Uninstaller.exe
2010-05-18 20:51 . 2010-05-18 20:51 57532 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSASPDecoder\Uninstaller.exe
2010-05-18 20:51 . 2010-05-18 20:51 56458 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXDecoderShortcut\Uninstaller.exe
2010-05-18 20:51 . 2010-05-18 20:51 54174 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAACDecoder\Uninstaller.exe
2010-05-18 20:50 . 2010-05-18 20:50 57409 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ControlPanel\Uninstaller.exe
2010-05-18 20:50 . 2010-05-18 20:50 52963 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MSVC80CRTRedist\Uninstaller.exe
2010-05-18 20:50 . 2010-05-18 20:50 54073 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Qt4.5\Uninstaller.exe
2010-05-18 20:50 . 2010-05-18 20:50 56969 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ASPEncoder\Uninstaller.exe
2010-05-18 19:36 . 2010-06-11 16:16 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-12 05:47 . 2010-01-07 02:21 37808 ----a-w- c:\documents and settings\Caitlin Hannah\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-06-11 16:11 . 2010-01-07 08:37 -------- d-----w- c:\program files\DivX
2010-06-09 19:13 . 2010-02-24 06:46 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-09 19:11 . 2004-11-15 23:42 -------- d-----w- c:\program files\Google
2010-05-18 20:50 . 2010-01-07 08:37 -------- d-----w- c:\program files\Common Files\DivX Shared
2010-05-13 03:44 . 2010-05-13 03:44 -------- d-----w- c:\documents and settings\Caitlin Hannah\Application Data\InterVideo
2010-05-13 03:23 . 2010-05-13 03:22 -------- d-----w- c:\documents and settings\LocalService\Application Data\Sony Corporation
2010-05-12 22:33 . 2010-05-12 22:32 8734634 ----a-w- c:\documents and settings\Caitlin Hannah\Application Data\OpenCandy\OpenCandy_07314C5E2B5F4338A614E1A2E862DCFB\WeFiSetup_5_141_513Wrapped.exe
2010-05-12 22:32 . 2010-05-12 22:32 -------- d-----w- c:\documents and settings\Caitlin Hannah\Application Data\OpenCandy
2010-03-31 01:58 . 2004-11-15 23:39 125424 ------w- c:\windows\system32\pxinsi64.exe
2010-03-31 01:58 . 2004-11-15 23:39 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-03-31 01:58 . 2004-10-21 10:03 44944 ------w- c:\windows\system32\drivers\pxhelp20.sys
2010-03-17 23:55 . 2010-03-17 23:55 8681984 ----a-w- c:\documents and settings\Caitlin Hannah\Application Data\OpenCandy\OpenCandy_07314C5E2B5F4338A614E1A2E862DCFB\WeFiSetup_5_141_513.exe.exe
.

------- Sigcheck -------

[7] 2008-04-14 00:12 . 5652F6CE1D9E9D8068B9D29BC21B5409 . 84992 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\olepro32.dll
[7] 2004-08-04 12:00 . B48D3193DD1474DCBCC32BF4779AC698 . 83456 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\olepro32.dll
[-] 2001-10-14 18:12 . 8F1822E93B051559B08B604AED15651C . 229376 . . [5.0.4518] . . c:\windows\system32\OLEPRO32.DLL
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-10-08 126976]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 61952]
"SoundMan"="SOUNDMAN.EXE" [2004-10-21 77824]
"AlcWzrd"="ALCWZRD.EXE" [2004-10-22 2744832]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-09-10 344064]
"VAIO Update 2"="c:\program files\Sony\VAIO Update 2\VAIOUpdt.exe" [2004-09-22 151552]
"VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 28672]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [1/27/2010 9:52 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [1/27/2010 9:52 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [1/27/2010 9:52 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100604.004\IDSXpx86.sys [6/8/2010 5:47 PM 331640]
R2 N360;Norton 360;c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe [1/27/2010 9:51 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/9/2010 11:13 AM 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/26/2010 10:02 PM 135664]
.
Contents of the 'Scheduled Tasks' folder

2010-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-27 05:02]

2010-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-27 05:02]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.bbc.co.uk/
uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
FF - ProfilePath - c:\documents and settings\Caitlin Hannah\Application Data\Mozilla\Firefox\Profiles\z8tcgp1l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cbc.ca/sports/soccer/fifaworldcup/postgame/story/2010/06/12/sp-eng-usa.html
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPJPI150.dll
FF - plugin: c:\program files\Java\jre1.5.0\bin\NPOJI610.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-13 00:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe catchme.sys CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A1DDEC5]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0xba90cf28
\Driver\ACPI -> ACPI.sys @ 0xba77fcb8
\Driver\atapi -> atapi.sys @ 0xba737852
IoDeviceObjectType -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
\Device\Harddisk0\DR0 -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
NDIS: Intel® PRO/100 VE Network Connection -> SendCompleteHandler -> NDIS.sys @ 0xba5f4bb0
PacketIndicateHandler -> NDIS.sys @ 0xba601a21
SendHandler -> NDIS.sys @ 0xba5df87b
user & kernel MBR OK

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(948)
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'lsass.exe'(1008)
c:\windows\system32\WININET.dll
.
Completion time: 2010-06-13 00:09:46
ComboFix-quarantined-files.txt 2010-06-13 07:09

Pre-Run: 172,402,688,000 bytes free
Post-Run: 172,478,353,408 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 66D9666135919378CE06C1359F1C9F16


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#2 m0le

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Posted 17 June 2010 - 07:43 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 mollybritain

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Posted 17 June 2010 - 07:49 PM

I am here. My computer got attacked by antimalware trojan virus so I couldn't go online. Norton says it got rid of it but I am still getting "attacked" and it even took over my safety settings and Norton for a while. Help please! x

#4 m0le

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Posted 17 June 2010 - 07:59 PM

Can you firstly uninstall the Combofix program

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Disable any realtime antivirus or antispyware programs.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Also,

Please note: ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer.

Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.


Now please do the following

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


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#5 m0le

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Posted 22 June 2010 - 07:14 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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