Google Redirect, Combo-Fix not working, IE problems

Hello members of Bleeping Computer,
I have been having troubles with the infamous Google Redirect Virus (as well as rootkit activity being detected) for about a week now. In the past, Combo-Fix was able to solve this problem. This time, however, Combo-Fix seems to have no effect on fixing the problem.
COMBO-FIX: Whenever i try to run Combo-Fix now, the following error message comes up:"Some files could not be created. Please close all applications, reboot Windows and restart this installation". I'm not sure if the virus is making that message pop up or if there really are other benign applications that are causing this message to show up.

DEFOGGER&DDS: I was able to successfully disable cd emulation, but as for the dds, the black box that pops up (right after you double click the dds desktop icon) didn't show any writing/progress. It just stayed black with a blinking cursor at the beginning.

GMER: Once the program for gmer finishes scanning my computer, I proceed to click save and then my computer crashes. As soon as I hit that button the screen freezes, and when i click on it again it says that the program isn't responding and that i could "end now" or "cancel".

As for internet explorer, I have to click on the IE icon several times for it to work.

I am also currently able to view this site via FireFox, since IE won't even work now. Whenever I open IE, it says "Cannot find server" on the top and for the page it does the "The page cannot be displayed" message.

Oh, and my computer just got the AV Security thing yesterday, and i tried to run the following steps for it, but when i try to open internet explorer it shows for a split second and then the window closes
(i am able to view this site through another laptop)

Yeah the internet explorer is still not working in safemode with networking. it says the "Page cannot be displayed" thing.

Whenever i try to open any application it opens for a split second and then abruptly just closes. Files and folders are still accessible though.

Merged 3 posts. ~ OB

Edited by Orange Blossom, 13 June 2010 - 04:16 PM.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1. Do not run any other tool untill instructed to do so!
2. Do not Attach logs unless I ask you to.
3. Tell me about any problems that have occurred during the fix.
4. Tell me of any other symptoms you may be having as these can help also.
5. Do not run anything while running a fix.
6. Do not run any other tool untill instructed to do so!

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Gmer is the best but can be hard to get a log lets try this and see what we get.

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

I would like to see the last combofix scan please

extra combofix report

I need to see one of the extra reports combofix makes

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

• click ok
• copy and paste the report into this topic for me to review

Gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,
Gringo