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Possible hard drive problems after backdoor virus


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#1 dharris

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Posted 12 June 2010 - 10:09 PM

I've been hit by a virus and as I've been working with Gringo on this site, he has gratiously tried to clear my machine and the logs look good but I'm still haveing issues. Here is a previous post to help find my way through this.

The machine seems to run quite well when it runs. I'm not sure if the added strain on from the virus taxed the hard drive or if there is a differnt problem. If the machine is inactive for 3o-60 mins, it will reboot and restart showing that it had a fatal error and that there was a hardware problem with the hard drive. I have tried to run the error checking program and it will not complete because it does a reboot. I am also not able to complete either of the online scans for the same reason. The Kaspersky site did come up with a couple of hits, but the machine rebooted before it was complete so it did not create a report and I have no ides what it found. Like I said, this may not be related and I might have an actual hard drive failure issue.


I will say that I used the Windows Recovery Console to replace a couple files in the drivers folder and I have been running it in safe mode for longer than I had in the recent past. I copied the atapi.sys and the ftdisk.sys files. I had found other posts that pointed to those files as culprits.

If there are any tests I should run to verify things, I would appreciate hearing your suggestions. Thank you.

Don

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#2 Broni

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Posted 12 June 2010 - 10:37 PM

Your malware topic: http://www.bleepingcomputer.com/forums/t/321802/browser-redirect-nd-post-problem/

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

========================================================

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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