Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Tidserv


  • This topic is locked This topic is locked
11 replies to this topic

#1 Homer22

Homer22

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 12 June 2010 - 07:07 PM

I believe I'm infected with the tidserv malware. I've run malwarebytes and spybot to remove it, but I'm still occasionally getting search result redirects, and a "tidserv request detected" or a "traffic from IP address is blocked from 7:31 to 7:41" from Symantec. I'm also unable to run the windows update through the control panel or through IE, even in safe mode.

Here's the DDS log -


DDS (Ver_10-03-17.01) - NTFSx86
Run by Howard at 18:59:35.92 on Sat 06/12/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2814.1575 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec Endpoint Protection *enabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Howard\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" clear
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{ccbaa1f7-e5e1-48b2-9ed9-a79c6a37ce78}\Icon3E5562ED7.ico
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\windows\system32\wpclsp.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlcm.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\howard\appdata\roaming\mozilla\firefox\profiles\jnjezks7.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1601.7122\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.27\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-12-8 2440120]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-10-14 98304]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
S2 gupdate1c9e0537ceca244;Google Update Service (gupdate1c9e0537ceca244);c:\program files\google\update\GoogleUpdate.exe [2009-5-29 133104]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvscpapisvr.exe --> c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\coh_mon.sys [2008-11-18 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-5-7 21504]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\nwusbcdfil.sys [2009-6-15 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2009-6-3 174720]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]

=============== Created Last 30 ================

2010-06-12 22:30:21 20 ----a-w- c:\users\howard\defogger_reenable
2010-06-11 22:47:00 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-10 22:33:39 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-10 22:20:46 0 d-----w- c:\programdata\Lavasoft
2010-06-10 22:20:46 0 d-----w- c:\program files\Lavasoft
2010-05-28 23:58:18 0 d-----w- c:\program files\iPod
2010-05-28 23:58:15 0 d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-05-28 23:58:15 0 d-----w- c:\program files\iTunes
2010-05-28 23:51:28 0 d-----w- c:\program files\Bonjour
2010-05-25 22:31:53 2048 ----a-w- c:\windows\system32\tzres.dll

==================== Find3M ====================

2010-06-12 22:51:45 207078 ----a-w- c:\programdata\nvModes.dat
2010-05-28 23:52:26 86016 ----a-w- c:\windows\inf\infstor.dat
2010-05-28 23:52:26 51200 ----a-w- c:\windows\inf\infpub.dat
2010-05-28 23:52:26 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-05-12 15:21:16 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-29 19:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-04-02 03:11:14 215128 ----a-w- c:\windows\system32\PnkBstrB.exe
2010-03-22 02:28:28 75064 ----a-w- c:\windows\system32\PnkBstrA.exe
2010-03-18 02:01:03 22328 ----a-w- c:\users\howard\appdata\roaming\PnkBstrK.sys
2009-11-18 11:43:31 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-05-07 17:10:05 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-10-16 22:03:51 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-06-12 00:47:38 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-06-12 00:47:38 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-06-12 00:47:38 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat
2007-02-21 19:49:52 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 19:01:58.22 ===============


Thank you much for your help!

Attached Files



BC AdBot (Login to Remove)

 


#2 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 12 June 2010 - 07:14 PM

Hi Homer22,

Welcome to this forum.
  1. Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the code box (without the word CODE) into a new file:


    CODE
    @ECHO OFF
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /f
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyServer /f
    proxycfg -d

    • Go to the File menu at the top of the Notepad and select Save as.
    • Select Save in: desktop
    • Fill in File name: fix.bat
    • Save as type: All file types (*.*)
    • Click save.
    • Close the Notepad.
    • Locate fix.bat on the desktop. It should look like this:
    • Right-click to run it as administrator.
    • A window flashes, this is normal.

  2. Download http://download.bleepingcomputer.com/farbar/TDLfix.exe and save it to your desktop.
    • Disable real-time protection of your security software and make sure it will not run at startup after reboot. They may otherwise interfere with the tool. (Information on A/V control HERE)
    • Close all the open windows.
    • Right-click TDLfix.exe to run the tool as administrator, a command window opens.
    • Type (or copy the following and right-click to paste) in the command window and press Enter:

      mouclass

    • The application shall restart the computer immediately and runs after restart.
    • Tell me if the computer rebooted and ran to completion.


#3 Homer22

Homer22
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 13 June 2010 - 08:59 AM

It rebooted, but I don't know if tdlfix ran after the restart.

#4 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 13 June 2010 - 11:09 AM

We will check it to make sure. Right-click to run TDLfix.exe as administrator, type the following in the open window and press enter:

mbr

A log file opens up. please post the content to your reply.

#5 Homer22

Homer22
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 13 June 2010 - 01:05 PM

The window from tdlfix comes back with a response that the file mbr.log cannot be found.

#6 Homer22

Homer22
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 13 June 2010 - 01:21 PM

Windows update also downloaded updates on its own, but has not installed them yet.

#7 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 13 June 2010 - 01:31 PM

I'm sure it is done. That why Windows can update and the redirection should have been stopped too. This will confirm it:

Please download MBR.EXE by GMER. Save the file in your Windows directory (C:\Windows) or the same place as TDLfix.

Now run TDlfix as administrator, type mbr and press enter. Post the log.

#8 Homer22

Homer22
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 13 June 2010 - 02:18 PM

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll storport.sys nvstor32.sys usbhub.sys tcpip.sys NETIO.SYS SYMTDI.SYS nvlddmkm.sys dxgkrnl.sys USBPORT.SYS usbohci.sys hidusb.sys HIDCLASS.SYS HIDPARSE.SYS kbdhid.sys kbdclass.sys nvmfdx32.sys netbt.sys usbehci.sys partmgr.sys volmgr.sys ecache.sys volsnap.sys Ntfs.sys fltmgr.sys fileinfo.sys afd.sys rdbss.sys ntkrnlpa.exe
kernel: MBR read successfully
user & kernel MBR OK

#9 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 13 June 2010 - 03:11 PM

The log is clean as expected.
  1. Run TDLfix, type del and press Enter. This will delete the quarantined infected file. Delete the tool from your desktop.

    Also remove any tool or log we used from your computer.

  2. Please download OTC and save it to Desktop.
    • Make sure you have internet connection.
    • Double-click OTC. In Windows Vista right-click to run it as administrator.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.

  3. Open your Malwarebytes' Anti-Malware.
    • First update it, to do that under the Update tab press "Check for Updates".
    • Under Scanner tab select "Perform Quick Scan", then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log.

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


  4. Tell me also how is your computer running.


#10 Homer22

Homer22
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 13 June 2010 - 04:31 PM

Malwarebytes didn't find anything on the quick scan, so there was nothing to remove. Here's the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4195

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

6/13/2010 5:28:18 PM
mbam-log-2010-06-13 (17-28-18).txt

Scan type: Quick scan
Objects scanned: 157831
Time elapsed: 9 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

The computer seems to be running fine.

#11 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 13 June 2010 - 04:34 PM

It looks good. thumbup2.gif
  1. You may delete any log or tool we used from your computer.

  2. First Set a New Restore Point then Remove the Old Restore Points to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    To set a new restore point:
    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

    To remove the old restore points:
    • Go to Start > Run then type: Cleanmgr in the box and click "OK".
    • You get a window to select the drive to clean, the default is already set to (C:) drive. Click OK.
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
    • Click OK and Yes.


Recommendations:
  1. I recommend using Site Advisor for safe surfing. It is a free extension both for Internet Explorer and Firefox. When you search a site it gives you an indication of how safe a site is.

  2. I recommend installing this small application for safe surfing: Javacools© SpywareBlaster
    SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
    • Download and install it.
    • Update it manually by clicking on Updates in the left pane and then Check for Updates.
    • Then enable all the protections by clicking on Protection Status on the left pane. Then click on Enable All Protection.
    • The free version doesn't have an automatic update. Update it once in two or three weeks and enable all protection again.

Happy Surfing. smile.gif

#12 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:12:56 PM

Posted 20 June 2010 - 05:57 PM


This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users