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Search Engine Redirects


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#1 cartong

cartong

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Posted 12 June 2010 - 06:02 PM


Thanks! I have a hp pavilion a620n running Windows XP. The computer previously had the antispyware soft infection which I got rid of with Rkill and MBAM. Since then my computer has been redirecting yahoo searches. Leading me mostly to sites that have spy cookies or opening me up to further infections like a trojan which my Webroot Antivirus with SpySweeper quarantined and deleted.

I run MBAM, Webroot Antivirus and none of these resolve this issue. They just pick up spy cookies.

I ran the DDS, gmer scans as instructed.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 10:32:49.71 on Wed 06/09/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.378 [GMT -6:00]

AV: Webroot AntiVirus with Spy Sweeper *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
AV: iolo AntiVirus® *On-access scanning disabled* (Outdated) {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}

============== Running Processes ===============

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP USB Multimedia Keyboard\KMaestro.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
svchost.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.rr.com/index.cfm
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: MRI_DISABLED - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
EB: MRI_DISABLED - No File
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [BtcMaestro] "c:\program files\hp usb multimedia keyboard\KMaestro.exe"
mRun: [HydraVisionDesktopManager] "c:\program files\ati technologies\ati hydravision\HydraDM.exe"
mRun: [HydraVisionViewport] "c:\program files\ati technologies\ati hydravision\HydraMD.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SpySweeper] c:\program files\webroot\webrootsecurity\SpySweeperUI.exe /startintray
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Free YouTube to Mp3 Converter - c:\documents and settings\owner\application data\dvdvideosoftiehelpers\youtubetomp3.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\windows\system32\iavlsp.dll
DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} - hxxp://www.worldwinner.com/games/v54/zengems/zengems.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {21BB8360-F943-447E-98F3-3C22345375A7} - hxxp://zone.msn.com/bingame/choc/default/ChocolatierWeb.1.0.0.15.cab
DPF: {2DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} - hxxp://www.activeworlds.com/products/ActiveWorldsDownload.cab
DPF: {42FDC231-A411-45F8-B8B6-3B5026111DA8} - hxxp://www.worldwinner.com/games/v47/solitairerush/solitairerush.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {61900274-3323-4446-BDCD-91548D32AF1B} - hxxp://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} - hxxp://zone.msn.com/binGame/ZAxRcMgr.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} - hxxp://www.worldwinner.com/games/v67/swapit/swapit.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - hxxp://www.worldwinner.com/games/v42/tilecity/tilecity.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://www.arcadetown.com/swf/pharaohssolitaire/zylomplayer.cab
DPF: {C86FF4B0-AA1D-46D4-8612-025FB86583C7} - hxxp://zone.msn.com/bingame/jobo/default/AstoundLauncher.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} - hxxp://zone.msn.com/bingame/feed/default/SproutLauncher.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/zuma/default/popcaploader_v6.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-11-6 29808]
R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};{FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};c:\program files\cyberlink\powerdvd8\000.fcl [2008-2-1 41456]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-2-2 704432]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-2-2 704432]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2009-11-6 4048240]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.exe [2010-2-2 1201640]
R3 ATICXCAP;ATI TV Wonder Pro A/V Capture;c:\windows\system32\drivers\aticxcap.sys [2005-3-30 173824]
R3 ATICXTUN;ATI TV Wonder Pro Tuner (Philips 1236 MK3);c:\windows\system32\drivers\aticxtun.sys [2005-3-30 29184]
R3 ATICXXBR;ATI TV Wonder Pro A/V Crossbar;c:\windows\system32\drivers\aticxxbr.sys [2005-3-30 9088]
S2 ioloProductUpdate;iolo Product Update Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-2-2 704432]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2008-10-16 8960]
S3 S3chipid;S3chipid;\??\c:\docume~1\owner\locals~1\temp\{2b43252c-a1e3-4c47-927c-9f2c276d3515}\s3chipid.sys --> c:\docume~1\owner\locals~1\temp\{2b43252c-a1e3-4c47-927c-9f2c276d3515}\S3chipid.sys [?]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
regfile=NOTEPAD.EXE %1
scrfile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2010-06-04 15:34:17 0 d-----w- c:\program files\AVG
2010-05-29 04:31:54 0 d-----w- c:\docume~1\owner\applic~1\GamesCafe
2010-05-20 02:45:13 0 d-----w- c:\docume~1\owner\applic~1\Dropbox
2010-05-18 02:27:34 0 d-----w- c:\program files\iPod
2010-05-18 02:08:25 0 d-----w- c:\program files\Bonjour
2010-05-16 18:06:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-16 18:05:58 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-16 17:31:18 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-05-21 20:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-21 20:46:38 93096 ----a-w- c:\windows\system32\IncContxMenu.dll
2010-04-21 20:46:28 2316712 ----a-w- c:\windows\system32\Incinerator.dll
2010-04-16 15:18:22 87608 ----a-w- c:\docume~1\owner\applic~1\inst.exe
2010-04-16 15:18:20 47360 ----a-w- c:\docume~1\owner\applic~1\pcouffin.sys
2010-04-16 15:13:20 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys
2010-04-08 19:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 19:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-02-07 22:52:15 12800 --sha-w- c:\program files\Thumbs.db
2010-02-01 10:56:57 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 10:34:29.18 ===============


Attached Files



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#2 gringo_pr

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Posted 12 June 2010 - 07:33 PM

Greetings

One or more of the identified infections is a Backdoor Trojan.

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cartong

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Posted 12 June 2010 - 09:35 PM

Thanks, I'm going to proceed with the Combofix and will let you know what happens.

#4 gringo_pr

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Posted 12 June 2010 - 09:40 PM

I will be waiting

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 cartong

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Posted 13 June 2010 - 02:38 PM

I've included the log from combo fix. I had a hard time disabling my Webroot Spysweeper, unchecked shields startup and host file but couldn't figure out how to disable the rest so I went through with the combo fix. Combo fix had to reboot the computer because it found a rootkit. When Combo fix was preparing the log file my windows live messenger started up right away. Those were the possible issues with the Combo fix.

The computer appears to be working fine. The links are not redirecting or opening up to other place. Will monitor the computer for a few days to see for sure.

Attached Files



#6 gringo_pr

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Posted 13 June 2010 - 03:07 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:1057


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

NOTE**
  • When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will upload files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 cartong

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Posted 13 June 2010 - 05:09 PM

The log is attached.
I still had a hard time with the Webroot Spy Swepper. I unchecked Hosts and start up. The quarantine popped up when Combo Fix was running and prompted when Combo Fix logged on to the internet.
As far as I can tell the computer is doing ok but I will still monitor for possible problems.

Attached Files



#8 gringo_pr

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Posted 13 June 2010 - 05:27 PM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Java™ 6 Update 7

    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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#9 cartong

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Posted 13 June 2010 - 09:55 PM

I attached the mbam log and pasted the ESET log. I updated and removed the programs that you listed. When I was upgrading the Java, the webroot spysweeper blocked installation of certain files. One of the files that tried to install was jqs.exe. So far the computer appears to be working ok but since the ESET found some trojans, I'm thinking its not quite clean yet.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4195

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/13/2010 5:37:12 PM
mbam-log-2010-06-13 (17-37-12).txt

Scan type: Quick scan
Objects scanned: 135496
Time elapsed: 7 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=2a8e76b730b962489802a7dac87f7c38
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-14 02:42:06
# local_time=2010-06-13 08:42:06 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=325647
# found=9
# cleaned=0
# scan_time=10538
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\afd.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP76\A0029442.dll a variant of Win32/Adware.Gamevance.AI application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP76\A0029469.dll a variant of Win32/Adware.Gamevance.AI application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP84\A0033721.dll a variant of Win32/Kryptik.ESD trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP84\A0033724.sys a variant of Win32/Rootkit.Kryptik.AZ trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP84\A0033725.dll a variant of Win32/Kryptik.ESD trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP84\A0033737.dll a variant of Win32/Kryptik.EXC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP84\A0033738.dll a variant of Win32/Kryptik.EXC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{8F19C8AC-3FDC-487D-BBA6-C3835ED09042}\RP86\A0035338.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I

Attached Files



#10 gringo_pr

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Posted 13 June 2010 - 10:54 PM

Hello

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#11 cartong

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Posted 14 June 2010 - 11:41 AM

THANK YOU SO MUCH! thumbup.gif Those redirects were annoying me. I read and followed all directions. I have no more questions and thank you again.

#12 gringo_pr

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Posted 14 June 2010 - 01:28 PM

you are welcome


gringo
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#13 gringo_pr

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Posted 19 June 2010 - 10:30 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

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