Posted 12 June 2010 - 04:23 PM
The Windows XP pro SP3 laptop was behaving normally. A few days ago when I tried to boot it, after entering my username and password, the system loaded the desktop image and then stopped with a “WgaTray.exe Application Error” with instruction and memory location. No icons were loaded. After okaying that error, after a few moments another error appeared, this time an “Explorer.exe” error with memory info. After okaying that error, drive activity continued for a little while but eventually stopped with no icons or taskbar loading. Ctrl-alt-del will bring up the task manager, but no further boot progress continues.
Any thoughts on how to proceed? This lappy has a legitimate and licensed version of XPP. The error may be from a pest or a malfunction of the MS license tool, but normally that wouldn't prevent booting. The inability to boot prevents running any windows security tools, though I did run the current (Linux) Avira Rescue CD with nothing found. Your help would be appreciated.