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Help with possible problem


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#1 gL0balheLL_Lives

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Posted 12 June 2010 - 03:16 PM

Ok today I was checking my Norton log and it seems I may have a problem. Here is what is going down:
Every hour or so Norton Internet Security says that it has blocked Unaothurized Access the thing it has blocked: C:\Program FILES\GOOGLE\UPDATE\GOOGLEUPDATE.exe and the place it has targeted: C:\Program Files\NortonInternetSecurity\Engine\17.7.0.12\ccsvchst.exe. My question is should I be worried about this or is there something i can do.

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#2 gL0balheLL_Lives

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Posted 12 June 2010 - 04:01 PM

NEVER MIND

#3 keyboardNinja

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Posted 12 June 2010 - 04:02 PM

Well, the GOOGLEUPDATE.exe is what is used to update Google Chrome (and any other Google software you have installed). It appears Norton is a little paranoid about this. We call this a false positive. Norton should allow you to create an exception for that file so it can access the internet (or else your Google software will be out of date).
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#4 William Wilson

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Posted 23 June 2010 - 04:07 AM

every software has a chance to make a mistake, so does norton. And this is only a friendly tip rather than a warning, so you do not have to worry about this.

I have checked the information it blocked, the truth is Norton has got an accidental alarm.

Edited by William Wilson, 23 June 2010 - 04:10 AM.





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