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Microsoft Update does not work...


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32 replies to this topic

#1 AidanX

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Posted 12 June 2010 - 01:02 PM

Hi. I am trying to update my XP Pro SP3 computer, but every time I try to install updates, they always fail :flowers: Here are the ones that don't work:

Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707)
Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)
Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security Update for Windows 2000, Windows Server 2003, and Windows XP x86 (KB979909)
Microsoft .NET Framework 1.1 SP1 Security Update for Windows 2000 and Windows XP (KB979906)
Microsoft .NET Framework 3.5 SP1 Update for Windows Server 2003 and Windows XP x86 (KB982168)

I have tried many different solutions, and none of them have worked :thumbsup: any ideas?

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#2 hamluis

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Posted 12 June 2010 - 01:19 PM

<<I have tried many different solutions, and none of them have worked...>>

It helps if viewers...know what you have already tried to overcome this.

Have you tried the Windows Update site...rather than the Microsoft Update site?

Have you tried downloading the updates manually and installing them from your desktop?

Louis

#3 AidanX

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Posted 12 June 2010 - 01:35 PM

What I have tried is Uninstalling all the .NET Frameworks and reinstalling them. I have also used a special tool used to remove them and System Restore. I don't know how to download updates to the desktop if you would be kind enough to tell me, and same for the windows update site, because all I can find is the Microsoft one. Oh and also, whenever I go to turn off my computer, it keeps trying to install updates even though I have like 4 times.

#4 spudsy

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Posted 12 June 2010 - 01:47 PM

I have nearly the same problem installed updates except for 2. When i go to windows update site all I get is blank screen any ideas would be great

#5 AidanX

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Posted 12 June 2010 - 01:52 PM

Okay well I tried the Windows update site rather than the Microsoft one. Didn't work. I tried doing it from the yellow shield on my taskbar. Didn't work either... Does anybody know how to download updates to your desktop? That's pretty much my last chance before I give up on this.

#6 petewills

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Posted 12 June 2010 - 02:00 PM

If you want to download Update files and run them manually
without searching all over microsoft.com, you can install the
MS Baseline Security Analyzer, which scans your system,
tells you what's missing and offers downloads to run or save.

It's also very informative generally:

MS BSAnalyzer

ver 2.1.1

http://www.microsoft.com/downloads/details...;displaylang=en

#7 AidanX

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Posted 12 June 2010 - 02:02 PM

I tried to install it, but It kept saying there was already an install there, no matter what folder destination I picked...

Edited by AidanX, 12 June 2010 - 02:12 PM.


#8 petewills

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Posted 12 June 2010 - 02:24 PM

I don't follow; are you saying that the MS baseline installer will not install.

Turn off Automatic Updates in the Security Center.
Reboot your computer.

Go to the download link and try running the program, rather than saving it.

#9 AidanX

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Posted 12 June 2010 - 02:30 PM

Hi. I got it to work by registering a .dll (thank god for Google). The program identified the updates I could not install, and when I tried to download them, they still wouldn't work. I just pressed "run" not "save". Would it make a difference if I did press "Save"? The support for these 3 problems is http://support.microsoft.com/kb/923100/ I have tried both solution at least 3 times and they don't work. Also, my .NET Framework versions are: 2.0 SP2, 3.0 SP2, and 3.5 SP1.

The error it gives me when I try to install the first one is "None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup."

Edited by AidanX, 12 June 2010 - 02:36 PM.


#10 hamluis

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Posted 12 June 2010 - 02:36 PM

Press 'save" and select a location on your system where you want them saved to.

I save downloads to my desktop, I make it easy to be aware that I have such.

Louis

#11 AidanX

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Posted 12 June 2010 - 02:39 PM

Well I tried installing them from the desktop. The first one gives me the error

"None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup."

The second and third give me the error

"There is a problem with this Windows Installer package. A script required for the install to complete could not be run. Contact your support personnel or package vendor."

#12 petewills

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Posted 12 June 2010 - 02:46 PM

I got all the updates the other day, just a bit slow on the 3.5 update.

My Add / Remove reflects only:

Ver 2 Service Pack 2 184MB
Ver 3 Service Pack 2 178MB
Ver 3.5 SP1 28MB

Check all versions gone from add / remove first. If not uninstall starting with the last first and going backwards.

You are unlikely to need the 1.1 version, don't try to install it; I have had problems with it in the past
and turned it off in Windows Update. Never been required since.

#13 AidanX

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Posted 12 June 2010 - 02:50 PM

Check all versions gone from add / remove first. If not uninstall starting with the last first and going backwards.


I didn't get that. Did you mean just check which ones I have in the add/remove programs? And when you mean last in the second sentence, did you mean like start with 3.0 then 2.0 then 1.0?

#14 petewills

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Posted 12 June 2010 - 02:54 PM

Yes, what's in add / remove at the moment.
Uninstall all, 3.5 first, 2 next etc.

#15 petewills

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Posted 12 June 2010 - 02:58 PM

If there's a problem with the Windows Installer 4.5 (I think that's the latest) here's the link:

http://www.microsoft.com/downloads/details...;displaylang=en




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