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Every Browser Freezing Computer


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#1 GoHard24

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Posted 12 June 2010 - 01:41 AM

Honestly, probably the single most annoying daily occurrence of my life.

Every time I have a browser open, my computer will randomly freeze. I've tried installing different browsers and every browser does it. My computer has never froze while I haven't had a browser open. First things will lock up, then I'll be able to move my mouse for a second or two, and finally it freezes for about 30 seconds. They are random, non-periodic freezes.

I can list my computer specs if needed, but I'm not using a proxy or any anti-virus/firewall that would play with internet settings. Using Windows 7 32bit.

Can anybody please help me?

Thanks.

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#2 cryptodan

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Posted 12 June 2010 - 09:19 AM

Do you have any anti-malware programs?

#3 GoHard24

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Posted 12 June 2010 - 11:12 AM

I usually don't. I downloaded Malwarebytes Anti-Malware and an anti-virus to see if that could be the problem but only found a few minor things and got rid of them. I've tried reformatting 2-3 times incase it was some kind of malware/virus or driver problem, but the problem reoccurred multiple times.

#4 coxchris

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Posted 12 June 2010 - 11:18 AM

What type of browser are you using? IE or Firefox or Google Chrome

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#5 cryptodan

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Posted 12 June 2010 - 11:28 AM

I usually don't. I downloaded Malwarebytes Anti-Malware and an anti-virus to see if that could be the problem but only found a few minor things and got rid of them. I've tried reformatting 2-3 times incase it was some kind of malware/virus or driver problem, but the problem reoccurred multiple times.



Based on this post I would suggest the following:


How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :huh:

#6 GoHard24

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Posted 13 June 2010 - 08:55 PM

Ran MemTest overnight for 8 hours and found no errors. =\

#7 GoHard24

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Posted 14 June 2010 - 11:08 PM

Any other suggestions? I don't know of anything more annoying than this. I can have 10 programs open and my computer runs flawlessly but when I open a browser at any point it starts freezing. Was thinking of upgrading to 64 bit and hoping it's a driver problem but I don't want to waste money if I don't know that it is.

I've thought about it a lot and I believe it's a problem with Java/Flash or something like that but I'm not sure it is or how to fix it. If it is, I've tried reformatting and reinstalling drivers etc, but the problem comes back every time.

Please help! Thanks.

#8 cryptodan

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Posted 15 June 2010 - 03:16 AM

What kind of hard drive is it?

I would like for you to do the following:

You are likely seeing this tutorial because someone helping you asked to see your computer's specifications. This tutorial will help you post your specs with minimal effort on your part.

First, you will need a program called Speccy. According to Piriform: "Speccy is an advanced System Information tool for your PC." This is a very useful utility that every PC user should have in their arsenal. I use it all the time.

Go to Piriform's website, and click the big Posted Image button.

Here, you have a couple of options. You can Download from FileHippo.com, Download from Piriform.com, or visit the builds page. If you want to download Speccy and install it, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (doesn't require installation), click the builds page link and download the portable version.

You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

Once inside Speccy, it will look like this:
Posted Image

Now, at the top, click File > Publish Snapshot

You will see the following prompt:
Posted Image

Click Yes > then Copy to Clipboard

Posted Image

Now, once you are back in the forum topic you are posting in, click the Posted Image button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Congrats! You have just posted your specs!

Edited by cryptodan, 15 June 2010 - 03:17 AM.


#9 GoHard24

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Posted 16 June 2010 - 01:49 AM

http://speccy.piriform.com/results/61Jv0sKxVy8NJeyoOiupTih

Thank you for the help. Hopefully we can get this thing figured out! Much appreciated.

#10 cryptodan

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Posted 16 June 2010 - 03:27 AM

I would make sure that your system drivers are 100% updated: http://www.evga.com/support/drivers/ I would also make sure your BIOS is updated as well.

#11 coxchris

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Posted 16 June 2010 - 10:42 AM

I've thought about it a lot and I believe it's a problem with Java/Flash or something like that but I'm not sure it is or how to fix it. If it is, I've tried reformatting and reinstalling drivers etc, but the problem comes back every time.

Java is currently running Java 6, Update 20
Flash Player 10.1
Firefox 3.6
Opera 10.5.3

But try cryptodan idea before you do this step.
______________________________________________________________________________________________________________
You can try to Reset your Network Setting. I dont know if this will stop the freezing browsers but It will reset all of it back to defaults
See if this helps ...

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop. Right click to run as Administrator. Your computer will reboot itself.
It resets the hosts file, releases and renews ip address, performs flushdns, resets winsock catalogs and restarts your pc

I use this because my browser kept on redirecting back to the previous page after I reinstall the OS but now i dont have a problem

Thank Jacee

Edited by coxchris, 16 June 2010 - 10:47 AM.

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#12 GoHard24

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Posted 05 July 2010 - 12:02 AM

Okay I've tried everything listed. Updated my drivers, installed the newest flash and java, and reset my network settings and the same thing is happening.

Here is a better detailed view of what is going on:
Randomly when ever I have a browser on my computer will completely freeze for usually 20 seconds twice.
My sound sometimes (75%) will work while my computer is frozen, but the graphics are always completely frozen.
My mouse sometimes (50%) will move around but nothing can be clicked as it is frozen.
It will freeze for around 20 seconds, unfreeze for no more than 5 seconds, and freeze again for 20 seconds.
Afterwords the computer and browser run perfectly until it freezes again.
If I close the browser, the computer will stop freezing.
Sometimes scripts from the browser will stop working after the freeze as the computer is "moving too slow to keep the script running" and sometimes the Ventrilo's sound will stop working after a freeze as it is receiving information too fast.
It's not a RAM/CPU usage issue.

Thanks again for ANY help. This is VERY frustrating and hopefully I can get it resolved ASAP.

#13 cryptodan

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Posted 05 July 2010 - 03:59 AM

I would start to suspect a hard drive failure at this point and time? Go here: http://www.wdc.com and get the Data LifeGuard Tools and run some tests.




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