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redirect virus problem


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#1 stephenw17

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Posted 12 June 2010 - 12:36 AM

Google searches redirects to advertisements, and a tab opens up on it's own from time to time and the page looks like Google's homepage. Here is what I have tried so far. Malwarebytes' Anti-Malware, Super Anti-Spyware, and Hit man pro. They have not been successful in removing this problem. I would appriciate some help clearing this off my computer. Thank you.

Edited by Orange Blossom, 12 June 2010 - 03:40 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


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#2 Blade

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Posted 12 June 2010 - 08:58 PM

Hello and :thumbsup: to BleepingComputer

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.log" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and copy/paste its contents in your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


~Blade


In your next reply, please include the following:
GMER log

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