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New virus: Defense Center, can't find any reference on google


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13 replies to this topic

#1 stejohns2244

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Posted 11 June 2010 - 06:47 PM

I think i got a fairly new virus, i can't find any reference to it on google or anywhere else and MBAM updated and full scan in safe mode doesn't seem to remove. It has the same symptoms of other virus's like windows defender. Pops up with a virus scanner emulator and then spams with stuff saying i need to upgrade and buy. It blocks internet access as well.

Does anyone have any information on this one and any suggestions on how to get rid of it? I'll be monitoring thread so ask any questions and ill answer to the best of my knowledge. Also if theres a better spot to post point me to it plz.

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#2 boopme

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Posted 11 June 2010 - 07:45 PM

Hello and welcome...
I am going to move this topic one forum down to Am I Infected.
I also belive we can make some headway with this.

You need to do all the steps as some pertain to your issue..
Please follow our Removal Guide here Remove Antispyware Soft (Uninstall Guide)
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 stejohns2244

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Posted 11 June 2010 - 08:11 PM

I did that all before i tried posting, first time around mbam found a bunch of stuff and got rid of it. I restarted and Defense Center was still there, so i thought maybe it had corrupted mbam. So i removed mbam and went in to safe mode. I ran rkill.com and it said it didnt find anything, so i re installed mbam and updated it and scanned again. The scan results found nothing, said my computer was clean, thats why im thinking its a new version of this type of virus.

#4 ladyjane

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Posted 11 June 2010 - 08:16 PM

HEY,

This happened to me today too..
I'm going nuts right now.

So far I asked around and people who had that happen to them had to do a reinstall.
I want to avoid doing that.

If I find anything I'll keep you posted.. If you solve the problem, keep me posted too. :[

#5 ladyjane

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Posted 11 June 2010 - 08:18 PM

Also going into safemode, msconfig, adaware, none of that is working. AVG wont detect the virus either.. Scanned three times today. The virus seems to disable anything that will stop it.. Quite frustrating...

#6 boopme

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Posted 11 June 2010 - 08:18 PM

Hello, would you post the infected MBAM log.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 jmaque

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Posted 11 June 2010 - 08:38 PM

I did that all before i tried posting, first time around mbam found a bunch of stuff and got rid of it. I restarted and Defense Center was still there, so i thought maybe it had corrupted mbam. So i removed mbam and went in to safe mode. I ran rkill.com and it said it didnt find anything, so i re installed mbam and updated it and scanned again. The scan results found nothing, said my computer was clean, thats why im thinking its a new version of this type of virus.

I too have this(well I don't, but a customers computer does). I did the same thing you did and Defense Center was still there.
I found it in "Program Files", I tried removing it, but was unable to. I kept getting a message that it was in use.
I then looked in regedit, and I did find Defense Center there, under HKLM\Software.
I deleted Defense Center from there and then rebooted. This time I did not get the Defense Center popup. I was still unable to remove from Program Files, so its still not completely gone.

More to come...

#8 Caphreak

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Posted 11 June 2010 - 09:11 PM

Also have this, working on cleaning it out.

So far I have the files deleted after running some MBAM scans in safe mode, then ending the defctr process in task manager.

Deleted all registry keys that had anything to do with defense center in them.

Going to restart now and see what all shows up again.

EDIT: files are located in C:\users\ _____ \AppData\Roaming\Defense Center

Edited by Caphreak, 11 June 2010 - 09:12 PM.


#9 ladyjane

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Posted 11 June 2010 - 09:44 PM

Hey guys!
I managed to get into msconfig and stop the virus from popping up..

Right when your computer boots up, if you right click the little green "defense center" right when it pops up, the exit dialog will be available to click. Exit it...
Then, you can start>run>msconfig

go into the services/startup where you can stop the virus from popping up...
I did that, then went into program files, deleted the folder, and into the startup menu, deleted that folder.


How do you fix the registry keys?

#10 zgallman

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Posted 11 June 2010 - 09:48 PM

I've deleted the defense center registries from the HKLM/Software. Re-booted the computer and i still get the pop up. Anyone know where the other registries are located? This virus really sucks. It destroyed my copy of AVG and wont let me install another copy because I have to get rid of defense center in order for it to install AVG. Any ideas????????

#11 boopme

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Posted 11 June 2010 - 09:53 PM

I would like to suggest you all post a Separate DDS log so this can be safely removed.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.

Editing the registry can have advrse effects if you make an error. You really should create a Backup first.

Go to Start Run and type: regedit
Click OK.
On the left side, click to highlight My Computer at the top.
Go up to File Export
Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put RegBackup.
Choose to save it to C:\
Click save and then go to File Exit.

Or you can download and use ERUNTwhich is an excellent free tool that allows you to to take a snapshot (backup) of your registry before making changes and restore it when needed.

Edited by boopme, 11 June 2010 - 10:03 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 jmaque

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Posted 11 June 2010 - 09:57 PM

Hey guys!
I managed to get into msconfig and stop the virus from popping up..

Right when your computer boots up, if you right click the little green "defense center" right when it pops up, the exit dialog will be available to click. Exit it...
Then, you can start>run>msconfig

go into the services/startup where you can stop the virus from popping up...
I did that, then went into program files, deleted the folder, and into the startup menu, deleted that folder.


How do you fix the registry keys?

start>run>regedit.
expand HKLM\Software\Defense Center.. Right click and delete this entry.

#13 ladyjane

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Posted 11 June 2010 - 10:29 PM

Hey guys!
I managed to get into msconfig and stop the virus from popping up..

Right when your computer boots up, if you right click the little green "defense center" right when it pops up, the exit dialog will be available to click. Exit it...
Then, you can start>run>msconfig

go into the services/startup where you can stop the virus from popping up...
I did that, then went into program files, deleted the folder, and into the startup menu, deleted that folder.


How do you fix the registry keys?

start>run>regedit.
expand HKLM\Software\Defense Center.. Right click and delete this entry.



Strange, I already looked through there, I guess defense center never put any in there? I'm doing a scan with superantispyware right now, it's seem to find a few things.

#14 Orange Blossom

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Posted 12 June 2010 - 03:51 PM

Hello stejohns2244,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/323699/infected-with-defense-center/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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