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virus that messed up my usb and sound???

  • This topic is locked This topic is locked
3 replies to this topic

#1 lolxluigi


  • Members
  • 10 posts
  • Local time:03:41 PM

Posted 11 June 2010 - 06:24 PM

DDS (Ver_10-03-17.01) - NTFSx86
Run by Cooper at 0:48:33.71 on Tue 01/01/2002
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.213 [GMT -7:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Cooper\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Cooper\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Cooper\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Cooper\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Cooper\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Cooper\Desktop\Defogger.exe
C:\Documents and Settings\Cooper\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Windows Internet Explorer provided by Comcast
uSearch Bar =
uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/
uInternet Settings,ProxyOverride =;localhost;*.local
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
uURLSearchHooks: H - No File
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {014DA6C9-189F-421A-88CD-07CFE51CFF10} - No File
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LDM] \Program\
uRun: [Google Update] "c:\documents and settings\cooper\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [UpdReg] c:\windows\Updreg.exe
mRun: [Dell|Alert] c:\program files\dell\support\alert\bin\DAMon.exe
mRun: [WinampAgent] "c:\program files\winamp3\winampa.exe"
mRun: [LVCOMS] c:\program files\common files\logitech\qcdriver\LVCOMS.EXE
mRun: [LogitechGalleryRepair] c:\program files\logitech\imagestudio\ISStart.exe
mRun: [LogitechImageStudioTray] c:\program files\logitech\imagestudio\LogiTray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [DIAGENT] c:\program files\creative\sblive\creative diagnostics 2.0\DIAGENT.EXE startup
mRun: [<NO NAME>]
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AVGIDS] "c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSUI.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [kX Mixer] c:\program files\kx audio driver\3550\kxmixer.exe --startup
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\cooper\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hp\digital imaging\bin\hpotdd01.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
uPolicies-explorer: <NO NAME> =
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0000000A-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmsp9dmo.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - hxxp://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~4\office12\GR99D3~1.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

==================== Find3M ====================

2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24:37 611840 ----a-w- c:\windows\system32\dllcache\mstime.dll
2010-02-25 06:24:35 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2010-02-25 06:24:34 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2010-02-24 12:31:30 454016 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-24 09:54:25 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-02-16 13:19:55 2181376 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 12:39:04 2058368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-12 04:47:05 100864 ----a-w- c:\windows\system32\dllcache\6to4svc.dll
2010-02-12 04:47:05 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-11 12:01:43 226880 ----a-w- c:\windows\system32\drivers\tcpip6.sys
2010-02-11 12:01:43 226880 ----a-w- c:\windows\system32\dllcache\tcpip6.sys
2010-01-13 14:10:54 85504 ----a-w- c:\windows\system32\dllcache\cabview.dll
2010-01-13 14:10:54 85504 ----a-w- c:\windows\system32\cabview.dll
2010-01-05 10:00:21 133120 ----a-w- c:\windows\system32\dllcache\extmgr.dll
2009-12-31 16:14:12 352640 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-24 07:05:26 177664 ----a-w- c:\windows\system32\wintrust.dll
2009-12-16 12:58:04 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 12:58:04 343040 ----a-w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:35:35 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-11-27 17:33:35 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 16:37:27 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:37:27 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:37:27 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-10-23 14:27:15 3555328 ----a-w- c:\windows\system32\dllcache\moviemk.exe
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\dllcache\httpapi.dll
2009-10-16 04:51:48 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-10-16 04:51:48 119808 ----a-w- c:\windows\system32\dllcache\t2embed.dll
2009-10-15 17:21:47 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-10-15 17:21:47 82432 ----a-w- c:\windows\system32\dllcache\fontsub.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-09-11 14:33:52 133632 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 20:45:26 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-26 08:16:37 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:16:37 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-08-07 02:24:18 327896 ----a-w- c:\windows\system32\dllcache\wucltui.dll
2009-08-07 02:24:18 209632 ----a-w- c:\windows\system32\dllcache\wuweb.dll
2009-08-07 02:24:10 35552 ----a-w- c:\windows\system32\dllcache\wups.dll
2009-08-07 02:24:06 53472 ----a-w- c:\windows\system32\dllcache\wuauclt.exe
2009-08-07 02:24:04 96480 ----a-w- c:\windows\system32\dllcache\cdm.dll
2009-08-07 02:23:54 575704 ----a-w- c:\windows\system32\dllcache\wuapi.dll
2009-08-07 02:23:46 1929952 ----a-w- c:\windows\system32\dllcache\wuaueng.dll
2009-08-05 09:11:47 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 09:11:47 204800 ----a-w- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-31 04:57:32 1172480 ----a-w- c:\windows\system32\msxml3.dll
2009-07-17 18:55:28 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-17 16:27:47 1435648 ----a-w- c:\windows\system32\query.dll
2009-07-17 16:27:47 1435648 ----a-w- c:\windows\system32\dllcache\query.dll
2009-07-13 08:18:36 233472 ------w- c:\windows\system32\wmpdxm.dll
2009-06-25 08:44:41 724480 ----a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:44:41 59392 ----a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:44:41 56320 ----a-w- c:\windows\system32\secur32.dll
2009-06-25 08:44:41 298496 ----a-w- c:\windows\system32\kerberos.dll
2009-06-25 08:44:41 168448 ----a-w- c:\windows\system32\schannel.dll
2009-06-22 11:34:52 92544 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-06-22 11:34:52 92544 ----a-w- c:\windows\system32\dllcache\ksecdd.sys
2009-06-21 22:04:41 153088 ----a-w- c:\windows\system32\dllcache\triedit.dll
2009-06-12 11:50:53 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-12 11:50:53 76288 ----a-w- c:\windows\system32\dllcache\telnet.exe
2009-06-10 06:32:40 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-05 07:42:37 655872 ----a-w- c:\windows\system32\mstscax.dll
2009-06-05 07:42:37 655872 ----a-w- c:\windows\system32\dllcache\mstscax.dll
2009-05-18 21:17:00 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-07 15:44:00 344064 ----a-w- c:\windows\system32\localspl.dll
2009-04-15 15:11:19 584192 ----a-w- c:\windows\system32\rpcrt4.dll
2009-03-08 10:34:30 43008 ----a-w- c:\windows\system32\licmgr10.dll
2009-03-08 10:34:30 43008 ----a-w- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 10:33:48 759296 ----a-w- c:\windows\system32\dllcache\VGX.dll
2009-03-08 10:33:40 18944 ----a-w- c:\windows\system32\corpol.dll
2009-03-08 10:33:08 229376 ----a-w- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 10:33:02 125952 ----a-w- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 10:32:56 72704 ----a-w- c:\windows\system32\dllcache\admparse.dll
2009-03-08 10:32:56 72704 ----a-w- c:\windows\system32\admparse.dll
2009-03-08 10:32:52 163840 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 10:32:50 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-03-08 10:32:50 71680 ----a-w- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 10:32:50 55808 ----a-w- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 10:32:46 94720 ----a-w- c:\windows\system32\dllcache\inseng.dll
2009-03-08 10:31:38 34816 ----a-w- c:\windows\system32\imgutil.dll
2009-03-08 10:31:18 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-03-08 10:31:02 45568 ----a-w- c:\windows\system32\mshta.exe
2009-03-08 10:31:02 45568 ----a-w- c:\windows\system32\dllcache\mshta.exe
2009-03-08 10:24:28 68608 ----a-w- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 10:22:38 156160 ----a-w- c:\windows\system32\msls31.dll
2009-03-06 14:44:35 283648 ----a-w- c:\windows\system32\pdh.dll
2009-03-06 14:44:35 283648 ----a-w- c:\windows\system32\dllcache\pdh.dll
2009-02-09 10:20:34 399360 ----a-w- c:\windows\system32\rpcss.dll
2009-02-09 10:20:33 714752 ----a-w- c:\windows\system32\ntdll.dll
2009-02-09 10:20:33 616960 ----a-w- c:\windows\system32\advapi32.dll
2009-02-09 10:20:33 473088 ----a-w- c:\windows\system32\wbem\fastprox.dll
2009-02-09 10:20:32 453120 ----a-w- c:\windows\system32\wbem\wmiprvsd.dll
2009-02-06 17:14:03 110592 ----a-w- c:\windows\system32\services.exe
2009-02-06 16:54:36 35328 ----a-w- c:\windows\system32\sc.exe
2009-02-06 16:54:36 35328 ----a-w- c:\windows\system32\dllcache\sc.exe
2009-02-06 16:39:29 227840 ----a-w- c:\windows\system32\wbem\wmiprvse.exe

============= FINISH: 0:50:51.57 ===============

Okay when i start my computer up a window pops up saying there is no Creative Live SB audio card installed tough there is, i click on the creative diagnostics icon and the hardware, wave driver, MIDI driver, mixer driver, Direct Sound 3D driver, registry, mixer settings check all fail. as for my usb, i try to connect a printer, ipod, flash driver ext, and the new hardware wizard fails, when i open up the device manager all the failed devices come up with a yellow question mark.
and as for the gmer log when i scan the computer i recieve a blue screen that says STOP.

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#2 lolxluigi

  • Topic Starter

  • Members
  • 10 posts
  • Local time:03:41 PM

Posted 11 June 2010 - 06:49 PM

so my xp is pretty much fried, my theme is all changed to the "older" looking windows and i can't change it back to xp, my internet won't work and when i click the repair button it says its looking for a new ip address, also i can't use google chrome because it won't load, when i use firefox the scrolling is all choppy and i get redirected, lunascape is what i tried using but it crashes every now and then, when i used AVG it always came up with a threat detected on my atapi.sys file. and now with avast! it says its clean. what can i do?? both my computer are messed up and i need to use them urgently sad.gif

Edited by Orange Blossom, 11 June 2010 - 09:14 PM.
Merged topics. ~ OB

#3 schrauber



  • Malware Response Team
  • 24,794 posts
  • Gender:Male
  • Location:Munich,Germany
  • Local time:11:41 PM

Posted 15 June 2010 - 10:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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#4 schrauber



  • Malware Response Team
  • 24,794 posts
  • Gender:Male
  • Location:Munich,Germany
  • Local time:11:41 PM

Posted 19 June 2010 - 11:28 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

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