Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

qword.com


  • This topic is locked This topic is locked
4 replies to this topic

#1 LisaD

LisaD

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:05:13 AM

Posted 11 June 2010 - 06:04 PM

Upon bootup I get an error message that says:AppleSyncNotifier.exe--Unable to Locate Component. This application failed to start because CoreFoundation.dll was not found. Re-installing the application may fix this problem. Then, shortly after bootup, I get a notification from my Webroot Antivirus Spysweeper program that something is trying to change my Internet Explorer settings. The programs it lists changes, but it's always followed by qword.com. (SkypeNames2.exe is attempting to change your Internet Explorer settings... C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe qword.com, reader_sl.exe is attempting to change... Program Files\Adoibe\Reader 9.0\Reader\reader_sl.exe is attempting to change... qword) I also went to the quarantine file and found Mal/Behav-034 and Mal/obfJS-X are listed there. Below is the DDS.txt file and the GMER file. I tried to upload the "attach.txt" file but I am getting an error that the upload failed because the file was too large. I right clicked on it and selected send to zip and then tried to attach that file--but it said it was too big as well. Same thing with the ARK file. I copied and pasted them. I also included a Hijack log file at the end.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Ryan at 16:26:13.14 on Fri 06/11/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1541 [GMT -7:00]

AV: Webroot AntiVirus with Spy Sweeper *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}

============== Running Processes ===============

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Documents and Settings\Ryan\Desktop\dds.scr
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uSearch Page = hxxp://www.qword.com/?s=1
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: QWBandToolBar: {8270927a-fb8b-4647-8e21-c9459bb2610d} - c:\program files\1ec42314f96b486285b1b120c3c33b9c\QWS.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: QWBandToolBar: {8270927a-fb8b-4647-8e21-c9459bb2610d} - c:\program files\1ec42314f96b486285b1b120c3c33b9c\QWS.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [NeroFilterCheck] "c:\program files\common files\ahead\lib\NeroCheck.exe"
mRun: [HPDJ Taskbar Utility] "c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [InternetDownload_upgrade] "c:\program files\nbget\internetdownload\InternetDownload.exe" /upgrade
mRun: [SpySweeper] "c:\program files\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
IE: Download by NBget Internet Download - c:\program files\nbget\internetdownload\adddownload.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: qword.com
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-10-2 29808]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2009-11-6 4048240]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.exe [2008-10-31 1201640]
S2 gupdate1ca5202b7c1a355;Google Update Service (gupdate1ca5202b7c1a355);c:\program files\google\update\GoogleUpdate.exe [2009-10-20 133104]

=============== Created Last 30 ================

2010-06-11 23:22:23 0 ----a-w- c:\documents and settings\ryan\defogger_reenable
2010-06-09 07:15:31 0 d-----w- c:\docume~1\ryan\applic~1\Office Genuine Advantage
2010-06-05 23:19:23 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-05 23:13:36 0 d-----w- c:\program files\Trend Micro
2010-06-04 23:34:52 0 d-----w- c:\windows\system32\appmgmt
2010-06-03 17:14:47 0 d-----w- c:\program files\1EC42314F96B486285B1B120C3C33B9C
2010-06-03 17:14:46 0 d-----w- c:\program files\NBget
2010-06-03 17:14:26 49 ----a-w- c:\windows\drprofile.dat

==================== Find3M ====================

2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20:32 17408 ------w- c:\windows\system32\corpol.dll

============= FINISH: 16:26:45.95 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 10/31/2008 11:29:52 AM
System Uptime: 6/11/2010 3:27:58 PM (1 hours ago)

Motherboard: Intel Corporation | | D845EBG2
Processor: Intel® Pentium® 4 CPU 2.00GHz | X1 | 2000/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 48.221 GiB free.
D: is CDROM ()
E: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Wireless-G PCI Adapter
Device ID: PCI\VEN_14E4&DEV_4320&SUBSYS_00131737&REV_02\4&2AF9ED5&0&60F0
Manufacturer: Linksys, A Division of Cisco Systems, Inc.
Name: Wireless-G PCI Adapter
PNP Device ID: PCI\VEN_14E4&DEV_4320&SUBSYS_00131737&REV_02\4&2AF9ED5&0&60F0
Service: BCM43XX

==== System Restore Points ===================

RP492: 3/14/2010 6:38:01 AM - System Checkpoint
RP493: 3/15/2010 7:38:01 AM - System Checkpoint
RP494: 3/16/2010 8:38:00 AM - System Checkpoint
RP495: 3/17/2010 9:38:00 AM - System Checkpoint
RP496: 3/19/2010 5:24:45 PM - System Checkpoint
RP497: 3/20/2010 5:41:25 PM - System Checkpoint
RP498: 3/21/2010 7:26:36 PM - System Checkpoint
RP499: 3/23/2010 12:57:00 PM - System Checkpoint
RP500: 3/24/2010 1:41:25 PM - System Checkpoint
RP501: 3/25/2010 10:36:12 PM - System Checkpoint
RP502: 3/27/2010 12:50:48 PM - System Checkpoint
RP503: 3/28/2010 1:41:27 PM - System Checkpoint
RP504: 3/29/2010 2:41:26 PM - System Checkpoint
RP505: 3/30/2010 3:41:27 PM - System Checkpoint
RP506: 3/31/2010 3:00:17 AM - Software Distribution Service 3.0
RP507: 4/1/2010 3:22:21 AM - System Checkpoint
RP508: 4/2/2010 5:10:21 AM - System Checkpoint
RP509: 4/3/2010 5:22:21 AM - System Checkpoint
RP510: 4/4/2010 6:22:21 AM - System Checkpoint
RP511: 4/5/2010 7:22:21 AM - System Checkpoint
RP512: 4/6/2010 7:33:08 AM - System Checkpoint
RP513: 4/7/2010 8:20:09 AM - System Checkpoint
RP514: 4/8/2010 9:20:09 AM - System Checkpoint
RP515: 4/9/2010 10:20:09 AM - System Checkpoint
RP516: 4/11/2010 11:28:18 AM - System Checkpoint
RP517: 4/12/2010 12:31:08 PM - System Checkpoint
RP518: 4/13/2010 5:10:09 PM - System Checkpoint
RP519: 4/14/2010 3:00:27 AM - Software Distribution Service 3.0
RP520: 4/15/2010 3:28:15 AM - System Checkpoint
RP521: 4/16/2010 5:16:16 AM - System Checkpoint
RP522: 4/16/2010 11:23:54 AM - Installed Windows Media Format Runtime
RP523: 4/17/2010 11:28:00 AM - System Checkpoint
RP524: 4/18/2010 11:40:05 AM - System Checkpoint
RP525: 4/19/2010 11:42:30 AM - System Checkpoint
RP526: 4/20/2010 12:55:31 PM - System Checkpoint
RP527: 4/21/2010 3:14:53 PM - System Checkpoint
RP528: 4/22/2010 3:42:30 PM - System Checkpoint
RP529: 4/24/2010 7:49:40 AM - System Checkpoint
RP530: 4/25/2010 8:25:44 AM - System Checkpoint
RP531: 4/27/2010 1:51:54 AM - System Checkpoint
RP532: 4/29/2010 12:09:03 AM - System Checkpoint
RP533: 4/30/2010 3:12:40 PM - System Checkpoint
RP534: 5/2/2010 7:34:42 PM - System Checkpoint
RP535: 5/4/2010 12:29:23 AM - System Checkpoint
RP536: 5/6/2010 12:29:35 PM - System Checkpoint
RP537: 5/7/2010 11:40:03 PM - System Checkpoint
RP538: 5/9/2010 6:05:40 PM - System Checkpoint
RP539: 5/10/2010 11:22:48 PM - System Checkpoint
RP540: 5/11/2010 11:49:42 PM - System Checkpoint
RP541: 5/12/2010 3:00:20 AM - Software Distribution Service 3.0
RP542: 5/13/2010 3:33:23 AM - System Checkpoint
RP543: 5/16/2010 1:28:37 PM - System Checkpoint
RP544: 5/17/2010 1:32:21 PM - System Checkpoint
RP545: 5/18/2010 2:32:21 PM - System Checkpoint
RP546: 5/19/2010 4:02:17 PM - System Checkpoint
RP547: 6/3/2010 11:47:44 AM - System Checkpoint
RP548: 6/4/2010 3:00:18 AM - Software Distribution Service 3.0
RP549: 6/5/2010 3:47:08 AM - System Checkpoint
RP550: 6/5/2010 4:18:19 PM - Installed Java™ 6 Update 20
RP551: 6/5/2010 4:21:12 PM - Software Distribution Service 3.0
RP552: 6/8/2010 10:13:27 PM - System Checkpoint
RP553: 6/9/2010 3:00:31 AM - Software Distribution Service 3.0
RP554: 6/10/2010 3:32:36 AM - System Checkpoint
RP555: 6/11/2010 3:37:05 AM - System Checkpoint
RP556: 6/11/2010 3:48:25 PM - Installed HiJackThis

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
APC PowerChute Personal Edition
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVS Audio Editor version 5.2
Bonjour
DVD Suite
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
HijackThis 2.0.2
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
hp deskjet 970c series (Remove only)
iTunes
J2SE Runtime Environment 5.0 Update 3
Java Auto Updater
Java™ 6 Update 20
Java™ 6 Update 7
LimeWire 5.1.2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
Nero 7 Essentials
OGA Notifier 2.0.0048.0
PowerDVD
QuickTime
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Skype Toolbars
Skype™ 4.2
Spelling Dictionaries Support For Adobe Reader 9
Spy Sweeper Core
Update for 2007 Microsoft Office System (KB967642)
Update for Outlook 2007 Junk Email Filter (kb983486)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Webroot AntiVirus with Spy Sweeper
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781

==== Event Viewer Messages From Past Week ========

6/9/2010 8:07:14 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f205: Security Update for Windows XP (KB980218).
6/9/2010 8:07:14 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f205: Cumulative Security Update for ActiveX Killbits for Windows XP (KB980195).
6/9/2010 8:04:33 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f205: Security Update for Windows XP (KB979559).
6/9/2010 8:02:22 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f205: Security Update for Windows XP (KB979482).
6/9/2010 8:01:39 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f205: Security Update for Windows XP (KB975562).
6/9/2010 8:00:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80242007: Cumulative Security Update for Internet Explorer 7 for Windows XP (KB982381).
6/5/2010 4:26:54 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
6/5/2010 12:01:22 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:22 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/5/2010 12:01:05 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/5/2010 12:00:53 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/5/2010 12:00:50 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

==== End Of File ===========================

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-06-11 18:50:06
Windows 5.1.2600 Service Pack 2
Running: gmer.exe; Driver: C:\DOCUME~1\Ryan\LOCALS~1\Temp\kfgiifoc.sys


---- System - GMER 1.0.15 ----

SSDT 89BBCBE8 ZwAllocateVirtualMemory
SSDT 89C1C5A0 ZwCreateKey
SSDT 89C21480 ZwCreateProcess
SSDT 89C0A368 ZwCreateProcessEx
SSDT 89BBCEB8 ZwCreateThread
SSDT 89C1CA50 ZwDeleteKey
SSDT 89C18210 ZwDeleteValueKey
SSDT 89BBCC60 ZwQueueApcThread
SSDT 89BBCAF8 ZwReadVirtualMemory
SSDT 89C1B5C0 ZwRenameKey
SSDT 89BBCD50 ZwSetContextThread
SSDT 89C1A210 ZwSetInformationKey
SSDT 89BBCFA8 ZwSetInformationProcess
SSDT 89BBCDC8 ZwSetInformationThread
SSDT 89BFFC50 ZwSetValueKey
SSDT 89BBCF30 ZwSuspendProcess
SSDT 89BBCCD8 ZwSuspendThread
SSDT 89C0A2F0 ZwTerminateProcess
SSDT 89BBCE40 ZwTerminateThread
SSDT 89BBCB70 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 90 804E26FC 4 Bytes CALL 69D7E2CC

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!DialogBoxParamW 7E42555F 5 Bytes JMP 3E1DF4B9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!DialogBoxIndirectParamW 7E432032 5 Bytes JMP 3E35203E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!MessageBoxIndirectA 7E43A04A 5 Bytes JMP 3E351FBF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!DialogBoxParamA 7E43B10C 5 Bytes JMP 3E352003 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!MessageBoxExW 7E4505D8 5 Bytes JMP 3E351F4B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!MessageBoxExA 7E4505FC 5 Bytes JMP 3E351F85 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!DialogBoxIndirectParamA 7E456B50 5 Bytes JMP 3E352079 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] USER32.dll!MessageBoxIndirectW 7E4662AB 5 Bytes JMP 3E20176A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1968] ole32.dll!OleLoadFromStream 7752A257 5 Bytes JMP 3E35223B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe[1988] kernel32.dll!CreateThread + 1A 7C810661 4 Bytes CALL 00450771 C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe (Spy Sweeper Client Executable/Webroot Software, Inc.)
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] ntdll.dll!KiUserExceptionDispatcher + 9 7C90E485 5 Bytes JMP 00017DB0 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] kernel32.dll!CreateFileA 7C801A24 5 Bytes JMP 00016000 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] kernel32.dll!VirtualProtect 7C801AD0 5 Bytes JMP 000169B0 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] kernel32.dll!LoadLibraryExW 7C801AF1 5 Bytes JMP 00016000 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] kernel32.dll!VirtualAlloc 7C809A61 5 Bytes JMP 00016960 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))
.text C:\Program Files\Webroot\WebrootSecurity\SSU.EXE[3148] kernel32.dll!VirtualFree 7C809AF4 5 Bytes JMP 00016990 C:\Program Files\Webroot\WebrootSecurity\SSU.EXE (Spy Sweeper SSU/Webroot Software, Inc. (www.webroot.com))

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))

Device \Driver\Tcpip \Device\Ip 898F45A8
Device \Driver\Tcpip \Device\Ip 897D7E88
Device \Driver\Tcpip \Device\Ip 89901428
Device \Driver\Tcpip \Device\Ip 89A95190
Device \Driver\Tcpip \Device\Ip 89C0C190
Device \Driver\Tcpip \Device\Ip 89B42190
Device \Driver\Tcpip \Device\Tcp 898F45A8
Device \Driver\Tcpip \Device\Tcp 897D7E88
Device \Driver\Tcpip \Device\Tcp 89901428
Device \Driver\Tcpip \Device\Tcp 89A95190
Device \Driver\Tcpip \Device\Tcp 89C0C190
Device \Driver\Tcpip \Device\Tcp 89B42190
Device \Driver\Tcpip \Device\Udp 898F45A8
Device \Driver\Tcpip \Device\Udp 897D7E88
Device \Driver\Tcpip \Device\Udp 89901428
Device \Driver\Tcpip \Device\Udp 89A95190
Device \Driver\Tcpip \Device\Udp 89C0C190
Device \Driver\Tcpip \Device\Udp 89B42190
Device \Driver\Tcpip \Device\RawIp 898F45A8
Device \Driver\Tcpip \Device\RawIp 897D7E88
Device \Driver\Tcpip \Device\RawIp 89901428
Device \Driver\Tcpip \Device\RawIp 89A95190
Device \Driver\Tcpip \Device\RawIp 89C0C190
Device \Driver\Tcpip \Device\RawIp 89B42190
Device \Driver\Tcpip \Device\IPMULTICAST 898F45A8
Device \Driver\Tcpip \Device\IPMULTICAST 897D7E88
Device \Driver\Tcpip \Device\IPMULTICAST 89901428
Device \Driver\Tcpip \Device\IPMULTICAST 89A95190
Device \Driver\Tcpip \Device\IPMULTICAST 89C0C190
Device \Driver\Tcpip \Device\IPMULTICAST 89B42190

AttachedDevice \FileSystem\Fastfat \Fat ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))

---- EOF - GMER 1.0.15 ----





Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:50:23 PM, on 6/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qword.com/?s=1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: QWBandToolBar - {8270927A-FB8B-4647-8E21-C9459BB2610D} - C:\Program Files\1EC42314F96B486285B1B120C3C33B9C\QWS.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: QWBandToolBar - {8270927A-FB8B-4647-8E21-C9459BB2610D} - C:\Program Files\1EC42314F96B486285B1B120C3C33B9C\QWS.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] "C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [InternetDownload_upgrade] "C:\Program Files\NBget\InternetDownload\InternetDownload.exe" /upgrade
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: Download by NBget Internet Download - C:\Program Files\NBget\InternetDownload\adddownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.qword.com
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1ca5202b7c1a355) (gupdate1ca5202b7c1a355) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 9358 bytes

Thanks,
Lisa

Edited by LisaD, 11 June 2010 - 09:20 PM.


BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:13 PM

Posted 15 June 2010 - 10:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 LisaD

LisaD
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:05:13 AM

Posted 16 June 2010 - 09:57 AM

Thank you for your reply. I'm on my way to work and don't have time to do what you are asking right this minute. When I come home tonight, I will do as requested. I have made some modifications since I first posted.

Lisa

#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:13 PM

Posted 19 June 2010 - 05:02 AM

Ok smile.gif
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:13 PM

Posted 23 June 2010 - 01:18 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users