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DVD-RW drive won't work.


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7 replies to this topic

#1 fantasy09

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Posted 11 June 2010 - 12:21 PM

My dvd-rw drive will not recognize any disc I put in it. It's like the disc doesn't exist. It will just set in the tray not moving. At first I thought it was the securom EA games put in their later Sims 2 expansion packs. However, even with securom if I try about four times the disc would eventually take. I have long since deleted securom,but these problems still persist. It's just isn't reading anything. No game disc, no music disc, or movies. Just nothing.

When I troubleshoot this message comes up. Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.(code 39) The driver name is Nec DVD-RW ND-3550A.

Edited by fantasy09, 11 June 2010 - 12:25 PM.


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#2 Eyesee

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Posted 11 June 2010 - 12:29 PM

Might be time for a new drive
In the beginning there was the command line.

#3 Broni

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Posted 11 June 2010 - 12:30 PM

Eyesee may be right, but it won't hurt....

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#4 fantasy09

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Posted 11 June 2010 - 01:11 PM

The restore missing CD drive patch worked! I saw the little CD icon appear. Been so long since I've seen it lol. However, other than the icon appearing nothing else is happening.

What if I wanted to buy a external DVD drive. Where would I find a reasonable one? It'll have to have usb port, and be a writer like what I have now. Also will that merge with my registry cause me any problems?

Edited by fantasy09, 11 June 2010 - 01:14 PM.


#5 Broni

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Posted 11 June 2010 - 01:15 PM

All those steps are safe.
Did you try all of them?

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#6 fantasy09

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Posted 11 June 2010 - 01:17 PM

No, just the missing patch one. Should I try all of them? Even though the patch one partially did what I wanted.

#7 Eyesee

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Posted 11 June 2010 - 01:18 PM

I completely forgot about that program Broni had you run!
Ive used it before too.

Getting old and forgetful isnt fun!
In the beginning there was the command line.

#8 Broni

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Posted 11 June 2010 - 01:21 PM

Go ahead with others.

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